Ask about Emsisoft Anti-Malware license

[Maxxx58]

Anybody can answer for me a question about Emsisoft Anti-Malware license. If I have 2 license of Emsisoft Anti-Malware. 1 license has 164 days, and another license has 363 days. Can I merge two license in order to plus remaining days on it? (164 days + 363 days = 527 days)

 

[Tani]

may be you could email to emsisoft support team? to get them merged.

 

[BoraMurdar]

If licenses are activated already in some time in the past, then you should use the 363 days license, as the other one will expire sooner, both running license period from their activation time and date, no matter if they are installed and running in real time.
If not, then you can add one to another but just in case if both licenses are cumulative and one or both of them don't have a activation limit period (example : until 1.02.2015.)
Anyway, 100 companies 100 politics, you should find your answer at Emsisoft Support Team...

 

[Anupam]

No, you can't. The software can use only one Key at a time. Once activated, even if you don't use, the license will expire. If you haven't activated any one of the license yet, then wait for the other one to expire.

Update -- Emsisoft Support allows merging. Contact them.

 

[sid_16]

Why not ask Emsisoft support , it had got one of the best support team and I think they will certainly help you merging your licenses.

 

[Giannis]

You can either send them an email or submit a thread on their forums regarding this issue. They respond pretty quick so I doubt you'll have to wait that much.

http://support.emsisoft.com/forum/49-customer-support/

 

[scot]

The best way to find out is to contact Emsisoft support team.

 

[Emsisoft]

In general our support team can do what you need. However, we're hesitant to merge keys sourced from free giveaways. These are supposed to mainly generate new customers, not for grabbing and stockpiling.

Please contact support@emsisoft.com

 

[Exterminator]

Once activated they cannot be merged and I strongly doubt Emsisoft will let you merge them.I would suggest you use them on 2 different PC's or go with the one that has 1 year left.I would consider not contacting Emsisoft with your question.

 

[Maxxx58]

Thank you everyone!

 

[jamescv7]

Merging a license may round depends on how the software implementation type made to accept it.

 

[Anupam]

Hi All,

I contacted Emsisoft support to clarify this. Here is the reply I got from them.

"Hello, and thank you for contacting Emsisoft Support.

Yes, we can merge license keys. Just let me know which key you want to continue using, and which key you would like merged into it.

Best regards,

Arthur Wilkinson
Customer Support"

So seems the they allow merging. But you need to contact their support for that.

 

[Maxxx58]

Hi All,

I contacted Emsisoft support to clarify this. Here is the reply I got from them.

"Hello, and thank you for contacting Emsisoft Support.

Yes, we can merge license keys. Just let me know which key you want to continue using, and which key you would like merged into it.

Best regards,

Arthur Wilkinson
Customer Support"

So seems the they allow merging. But you need to contact their support for that.

Sounds good I can contact them via support@emsisoft.com. Right?

 

[Anupam]

Sounds good I can contact them via support@emsisoft.com. Right?

Yes.

 

[Maxxx58]

Yes.

Thank you for helping me to ask them