Troubleshoot Audio hidden in Firefox browser

[Monken]

Briefly explain your current issue(s)

The issue continues, but it's more often

Steps taken to resolve, but have been unsuccessful

I have run several kind of anti malware, spyware and adware software without success. My system is clean of them, but the audio track continues into my browser. I have checked in places where scripts can be hidden, including Firefox. I reset my Firefox profile.

This is a subliminal promotion from a British company, which website is imagine3.com. They specialize in the creation of subliminal messages to surpass health and psychological problems. I have wrote them a few times requesting a solution to get rid of the script, and they don't answer. Is it possible to find where has been installed to delete it? This is a so new way to use subliminal promotions, that the anti-malware engines are not able to detect it. HELP, PLEASE! I can't surf the Internet with the audio on because these long and deep piece of sound make me crazy!

 

[Ink]

Interesting.

Windows 10 comes with Edge and Internet Explorer, does it affect Firefox only?

 

[frogboy]

I think you should make a post here. Malware Removal Assistance

 

[Monken]

Interesting.

Windows 10 comes with Edge and Internet Explorer, does it affect Firefox only?

Yes, only Firefox, maybe because was this what I was using when I downloaded the culprit software.

 

[Monken]

I think you should make a post here. Malware Removal Assistance

Malwares removal don't detect it. I have use all the resources recommended in Malware Removal Assistance and nothing worked, although now I have a really clean system.

 

[Rishi]

If you are sure it is a script behind this, try noscript addon and some online scanners like ESET, Bitdefender.

 

[DracusNarcrym]

Technically this isn't to be considered malware, but TwinHeadedEagle can probably help you identify it with his scanners and remove it with some scripts.

Even it it doesn't seem to work, I still recommend you try posting a thread in the Malware Removal Assistance forum.