AV-TEST Lab : One step forward, two steps back (2013 article)

  • Thread starter Deleted member 178
  • Start date

Do you agree with Eugene?

  • Yes

    Votes: 8 61.5%
  • No

    Votes: 2 15.4%
  • In some points but not all

    Votes: 3 23.1%

  • Total voters
    13
D

Deleted member 178

Thread author
I never thought I’d ever use this phrase when talking about the antivirus industry, but that’s what it’s come to. You know, not everything in this world progresses smoothly. Economic realities and the need for new customers often manage to lure even the best over to the dark side. This time, one of the best-known test labs in the AV industry – AV-TEST – has succumbed.

Comparative testing: A bit of background for the uninitiated

How do you go about picking the best of any particular product? And how do you know it’s the best? Well, you would probably start by looking at the results of comparative testing in a specialist magazine, or the online equivalent. I’m sure this is not news to you. The same goes for AV solutions – there are a number of test labs that evaluate and compare a huge variety of antivirus products and then publish the results.

Now, for some unknown reason (below I’ll try and guess why exactly) the renowned German test lab AV-TEST has quietly (there was no warning) modified its certification process. The changes mean that the certificates produced by the new rules are, to put it mildly, pretty useless for evaluating the merits of different AV products.

Yes, that’s right. I officially declare that AV-TEST certification of AV solutions for home users no longer allows product quality to be compared adequately. In other words, I strongly recommended not using their certificate listings as a guide when choosing a solution to protect your home PC. It would be natural to believe that two products that both have the same certification must be equal (or close to equal) in performance. With AV-TEST’s new certification standards, the onus is on the user to carefully investigate the actual results of each individual test…

they may find that a product that blocked 99.9% of attacks has the same “certification” as a product that only blocked 55%.

Read more here.
 
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F

ForgottenSeer 55474

Thread author
Bitdefender and Kaspersky looking good:love:
 

cimmay

Level 2
Verified
Oct 24, 2017
58
Getting actual live support scored with me. I had dumped Eset trial because of a bug in logs not populating, and left them a short note when uninstalling. Several weeks later I got a call from them and had it reinstalled with renewed 30 days, and tech did a lengthy remote session. Then the next release solved the problem. That's pretty good support for no license, so I went with 3 years. In AV testing they should find a way to score support, maybe with a history to back it up.
 

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