aztony said:
jim lin said:
Wow i'v not been to the Avast forum for awhile but i see a lot of people having trouble with this new version, but whats sad is the Avast Fanboys (nothing against them) start fighting in a OP's post among there
self's, or having one line comments that helps no one and gets post locked and no answer for the OP. Some are just flat rude with no help at all
i'v seen it at Avasts forum for a long time you would think someone would warn them or something but it just keeps going on and on.
Wow just Wow
James
Yeah, some of the forum helpers there treat their users seeking help pretty shabby. And the moderators don't seem to care.
I don't visit the Avast forums very often but what I do know this is more about the battle of fanboys of Avast and fanboys of other AV products.
There was trolls going into the Avast forums making fake posts about problems and bugs that don't exists, trying to make Avast look bad.
Of coarse the Avast fanboys got tired of it and now are on edge trying to defend Avast.
For users really needing help with Avast they offer free phone support, submit help tickets to the tech support and remote assistant. Not many free products offer this kind of support to free users.
A lot of these users having all of these problems with Avast are just fake trolls trying to cause problems. I believe the mods know this and that is why they let it go on.
Most of these threads made by these users don't offer anything helpful to identify the problems that they are having because there are fake reports.
If these reports were real then at least a few of my customers would have experience issues with Avast and so far none have said anything and I have Avast installed on three of my own systems and I haven't experience any issues except for Avast not registering correctly in the Action Center which appears to be solved now.
You can expect this to happen since Avast is the most popular free AV.
It has attracted fanboys who love the product and other competitors who hate the product because they want their products to be more popular.
So if you are having problems with Avast use their other free support options besides their forum until things calm down a bit. You might be treated too kindly because they may think that you are one of these trolls.
Thanks.