AVL antivirus false positives?

Discussion in 'Malware Removal Assistance For Mac' started by dave epps, Jun 1, 2017.

  1. dave epps

    dave epps New Member

    Apr 10, 2017
    2
    20
    omaha nebraska
    Other OS
    #1 dave epps, Jun 1, 2017
    Last edited by a moderator: Jun 1, 2017
    Device model:
    Alcatel idol 4
    Operating System and Version:
    Android 6.0.1
    Super User:
    No
    Infection date and initial symptoms:
    Not sure if infected , but have had symptoms of rapid memory loss due to files that cannot be accessed. AVL antivirus is picking up alot of system apps as adware and different varients possibly but I tend to think they are false. No other a/v picks anything up. It's been going on for two months maybe.
    Current issues and symptoms:
    SD card errors along with Google play services errors , did a reset factory mode on it again , so cleared memory out for now .
    Steps taken in order to remove the infection:
    None, cricket wireless has a special lock on boot and it takes a special method to root, I haven't seen much of anything as of yet for the cricket version , but there are the same ones out there unlocked GSM that are root able. Without root I cannot determine much ATM..
    Screenshot_20170601-151235.png
     
  2. Trysoft

    Trysoft Level 1

    Oct 25, 2016
    42
    71
    Australia
    Windows 10
    Malwarebytes
    Yes, i see that there's nothing to worry about as they are zipped up in an apk file. Only causes problems when installed. Probably safe to ignore unless the symptoms countinue.
     
  3. RoboMan

    RoboMan Level 17
    Content Creator

    Jun 24, 2016
    834
    8,401
    USA
    Windows 10
    ESET
    I hardly think system files are corrupted. You may be experiencing Android issues, not malware. I'd suggest, if the problem persists, to flash the firmware via PC. As well, you can connect the phone to your computer and scan with your regular antivirus.
     
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