Software
Bitdefender Premium Security 24
Installation
5.00 star(s)
Installation Feedback
fast and easy, faster than F-Secure and Emsisoft in my experience
Interface (UI)
4.00 star(s)
Interface Feedback
Interface is clean and user friendly also easy to reach to the settings.
Usability
5.00 star(s)
Usability Feedback
I'd say it's a user friendly product easy to use for any kind of user. old,geek,young doesn't matter you'll find it easy to manage Bitdefender, it's like install and forgot.
Performance and System Impact
4.00 star(s)
Performance and System Impact Feedback
Average 300mb ram usage for some people might be heavy. for me? nah i don't even notice it. light enough, and my pc is a gaming one. no slow down in games or copying files etc..
Protection
5.00 star(s)
Protection Feedback
I'm a very paranoid and protective user. but it's a proven product however i've done my own testing with some brand new malwares and it's Advanced Threat Defense detected them all. so i guess it's effective.
Real-time file system protection
5.00 star(s)
Internet Surf protection
5.00 star(s)
Proactive Intrusion protection
5.00 star(s)
Network protection
5.00 star(s)
Pros
  1. Lots of great features
  2. Lightning fast scans
  3. Easy to use
  4. Ransomware protection
  5. Strong and reliable protection
  6. Blocks even brand new malware
  7. Consistently high test scores
  8. Accurate and reliable antivirus engine
  9. Effective malicious URL blocking
  10. Virus signatures are updated very often
  11. Excellent scores in independent tests
  12. Effective malware removal
  13. Well designed, clear interface
  14. Multiple layers of protection
Cons
  1. Advanced users may want more control
  2. Short on configuration options
Software installed on computer
Less than 30 days
Computer hardware
i7 8700
2080 Ti
16Gb 3/200
500Gb ssd + 1TB
Recommended for
  1. All types of users
Overall Rating
5.00 star(s)
Disclaimer
  1. Any views or opinions expressed are that of the member giving the information and may be subjective.
    This software may behave differently on your device.

    We encourage you to compare these opinions with others and take informed decisions on what security products to use.
    Before buying a product you should consider factors such as price, ease of use, compatibility, and support. Installing a free trial version allows an antivirus to be tested in everyday use before purchase.

Well, it's Bitdefender. everyone interested in this industry know that it is indeed one of the leaders and one of the best cybersecurity solutions out there.

the thing that i'd like to point to here more than anything is it's Customer Services. in terms of protection there is not much to say you probably already know it's reliable.
the Customer Service tho, is something that is very important but, but we see it rarely discussed here on MT, which i can't see why. the Protection fails. not always but one day every protection fails no matter if it's Bitdefender' Advanced Threat Defense or Kaspersky' System Watcher or the legendary Mamuto DeepGuard or SONAR. they all will fail at some point. the thing left for you is the Customer Service, the Support that your AV is offering to you in hard situations, even the geeks like to have that left after their protection fails.

i've chosen Bitdefender Premium Security cause it was offering something interesting to me, and that's "Priority Support", i've tested it, they were there whenever i've email any kind of question/issue to them, in maximum 1 hour sometimes in 10 minutes. that is what i like to have when my protection fails, i'd like to have someone to talk to and explain the situation to soon enough.

hope it was helpful for those who thinking about this service from Bitdefender. it most probably worth it.
 

XLR8R

Level 3
Like a Western! said:
i've chosen Bitdefender Premium Security cause it was offering something interesting to me, and that's "Priority Support", i've tested it, they were there whenever i've email any kind of question/issue to them, in maximum 1 hour sometimes in 10 minutes. that is what i like to have when my protection fails, i'd like to have someone to talk to and explain the situation to soon enough.

That was BitDefender 10 years ago. Now their region-specific license thing has driven me crazy. They actually ask me to claim support from the country distributor as BitDefender won't support region-specific licenses through their global support.

In all my years using any AV product, I have never had such kind of funny support scheme from anyone. BitDefender lost a lot of trust right there for me.
 

XLR8R

Level 3
i don't know about region-specific licesnses but the name is on it, IF you buy a "region-specific" license then you know what you're buying, just get an ordinary license..
Here's the thing.

You buy BitDefender from your local store/shop/local country Amazon or ebay.

You don't know whether that's a global license or a regional one.

You buy 2/3 years license. Then one day you have an issue, the developer asks you to call the reseller.

Tell me how this affects the consumer who sells the product? If BitDefender sells it directly in retail or e-store then why are these distinctions not made in stores?

It is unacceptable no matter how you put it.

You are the developer of a product, you support it to one who pays. That's it.
 

MegenM

Level 2
Here's the thing.

You buy BitDefender from your local store/shop/local country Amazon or ebay.

You don't know whether that's a global license or a regional one.

You buy 2/3 years license. Then one day you have an issue, the developer asks you to call the reseller.

Tell me how this affects the consumer who sells the product? If BitDefender sells it directly in retail or e-store then why are these distinctions not made in stores?

It is unacceptable no matter how you put it.

You are the developer of a product, you support it to one who pays. That's it.
That's strange. I am using Bitdefender for a long time now and regularly buy from third-party resellers. I have never faced this issue with their support. Be it regional or not, the primary global support should help you as it's ultimately their product. The only thing they cannot help you with logically is transaction support like refunds or subscription modifications as that part belongs to the reseller.

I was trying to search for this support policy but was not able to get any data on the global website.