Troubleshoot Blackscreen when booting

[RoboMan]

When i boot the system, it loads until the Windows Log in Screen should appear, instead i see a black screen with the mouse and i can't do anything. After around a minute, Windows screen shows and i can log in normally.

Additional symptoms:

When i can finally log in normally, Emsisoft Internet Security won't start, giving a random error. Hamachi LogMeIn won't start either, giving random errors.

What i tried so far:

• Fix boot via Windows CD
• Restore machine
• Uninstall antivirus
• Check Windows Issues Logs

Interesting information:

When i fixed the boot with a few commands via Windows 7 CD's CMD repair tool, the black screen was fixed and it wouldn't show up. But after a few days, it starts again.


Thanks for your help.

 

[ravi prakash saini]

scan with farber recovery scan or getsysteminfo from Kaspersky

 

[RECdevicehelper]

When i boot the system, it loads until the Windows Log in Screen should appear, instead i see a black screen with the mouse and i can't do anything. After around a minute, Windows screen shows and i can log in normally.

Additional symptoms:

When i can finally log in normally, Emsisoft Internet Security won't start, giving a random error. Hamachi LogMeIn won't start either, giving random errors.

What i tried so far:

• Fix boot via Windows CD
• Restore machine
• Uninstall antivirus
• Check Windows Issues Logs

Interesting information:

When i fixed the boot with a few commands via Windows 7 CD's CMD repair tool, the black screen was fixed and it wouldn't show up. But after a few days, it starts again.


Thanks for your help.

Hi @ravi prakash saini

From the sounds of this, you might have a corrupt user account. To verify this, please create a new account and test if you are experiencing these issues on the new account. If you are not having issues, then we can rule out corrupt user profile, if you are though, then you have a corrupt user profile! In that case, copy all your important files from the old user account to the new user account and then delete it.

Hope this helps

Kind Regards

REC

 

[brambedkar59]

Is the issue resolved?

 

[RoboMan]

I'm sorry. Thanks everybody. The issue was because of some faulty drivers. I fixed the boot and re-installed them.