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Hardware
Hardware Troubleshooting
Blue Screen of Death!
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<blockquote data-quote="Cowpipe" data-source="post: 238221" data-attributes="member: 23820"><p>This is caused by the video card failing to wake up from a timeout, or in less technical terms, the video card isn't responding when the laptop wakes up and wants to start the display again. This is what is meant by 0x116 <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite110" alt=";)" title="Wink ;)" loading="lazy" data-shortname=";)" /> For anyone interested, the third parameter which represents the last operation that occurred is blank as the video driver is not starting <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite110" alt=";)" title="Wink ;)" loading="lazy" data-shortname=";)" /></p><p></p><p>Unfortunately there are hardware causes for this as well as software, so to rule out the latter (or not), could you try booting into safe mode?</p><p></p><p>Press and hold F8 as your computer is starting up (the bit before the Windows logo appears) and on the next screen titled "Advanced Boot Options" select "Safe Mode".</p><p></p><p>Let me know how you get on, and we can start debugging <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite109" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p></blockquote><p></p>
[QUOTE="Cowpipe, post: 238221, member: 23820"] This is caused by the video card failing to wake up from a timeout, or in less technical terms, the video card isn't responding when the laptop wakes up and wants to start the display again. This is what is meant by 0x116 ;) For anyone interested, the third parameter which represents the last operation that occurred is blank as the video driver is not starting ;) Unfortunately there are hardware causes for this as well as software, so to rule out the latter (or not), could you try booting into safe mode? Press and hold F8 as your computer is starting up (the bit before the Windows logo appears) and on the next screen titled "Advanced Boot Options" select "Safe Mode". Let me know how you get on, and we can start debugging :) [/QUOTE]
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