Operating System
Windows 10
Infection date and initial symptoms
last week more or less (around 10 April 2018)
Current issues and symptoms
Firefox keeps opening ads by itself
Steps taken in order to remove the infection
AVG scan, Malwarebytes scan, Rkill, AdwCleaner.
System logs
Yes, I've uploaded the FRST.txt logs
Yes, I've uploaded both FRST.txt and Addition.txt logs

Freakyboo

New Member
Hello,

My firefox keeps opening ads by itself, I have ran a few solutions using rkill, malwarebytes, and AdwCleaner but it doesn't help.

Resetting or changing default browser didnt help either.

I am using AVG antivirus Free.

Attached are my FRST.txt and Addition.txt logs hoping it would speed up the removal process.

Thank you in advance.
 

Attachments

TwinHeadedEagle

Removal Expert
Verified
Staff member
Hello,


Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments

Freakyboo

New Member
Threats removed but my browser still opening ads. Did the same thing all over again, farbar scan, farbar fix using your fixlist, then another malwarebytes threat scan but nothing found. What should I do?

Attached is the result of the farbar scan and fixlog.
 

Attachments

TwinHeadedEagle

Removal Expert
Verified
Staff member
Please run the fix from Administrator account.



Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments

Freakyboo

New Member
I am sorry. I made a dumb mistake. My UAC control was turned off. Here is the fixlog. Firefox still showing ads. Doing another Malwarebytes scan right now.
 

Attachments