No Reply Browser Redirect - Can't Download and Run FRST Software

[blakasaurus]

I'm having to break a rule of the forum, but I cannot download and run the FRST checker because my computer is blocking it. I recently starting noticing a redirect from Google Chrome to Bing, and I ran an antivirus checker and tried to clean up any suspicious files and that seemed to work for a moment but then I started getting redirected to Yahoo. I'm not sure what's going on but I'd appreciate any and all assistance.

 

[icotonev]

Hello ..! Welcome to MalwareTips..!

Please attempt this...:

Rkill

• Please download all 3 versions of RKill by Grinler, not including the zip version, and save them to your desktop
• Disable your anti-malware software. Please refer to this page if you are not sure how.
• Double click on Rkill to launch the program. If one download version does not launch try a different one.
• Note: You may have to run Rkill a few times before it is successful
• A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
• Please copy and paste the contents of the Rkill report that will appear on your desktop in your reply (file is also located at c:\Rkill.log)
• Do not reboot your computer after running Rkill. If your computer reboots run Rkill again before continuing on
• If nothing happens or if the tool does not run, please let me know in your next reply.

Attempt to run a FRST scan and post the results:

Download Farbar Recovery Scan Tool and save it to your desktop. --> IMPORTANT

If your antivirus software detects the tool as malicious, it’s safe to allow FRST to run. It is a false-positive detection.
If English is not your primary language, right click on FRST.exe/FRST64.exe and rename to FRSTEnglish.exe/FRST64English.exe

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

• Double-click the FRST icon to run the tool. When the tool opens click Yes to disclaimer.
• Press Scan button and wait for a while.
• The scanner will produced two logs on your Desktop: FRST.txt and Addition.txt.
• Please attach the content of these two logs in your next reply.

In your next reply, please include:

• Rkill log
• FRST.txt
• Addition.txt

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This can also help you:

Fix file download errors - Google Chrome Help

If you get an error message on Chrome when you try to download apps, themes, extensions, or other files, try these fixes. Fix most file download errors If you try to download a file and it doesn’t w

support.google.com

 

[icotonev]

Due to lack of activity, this topic is now closed.
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