Solved Browser redirect to fvpimageviewer

[Izzul]

Help me to solve this problem. I have try to follow some tutorial here but the problem is still there.

 

[TwinHeadedEagle]

Hello,


Please download Zemana AntiMalware and save it to your Desktop.

• Install the program and once the installation is complete it will start automatically.
• Without changing any options, press Scan to begin.
• After the short scan is finished, if threats are detected press Next to remove them.

Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.​

• Open Zemana AntiMalware again.
• Click on
  
  icon and double click the latest report.
• Now click File > Save As and choose your Desktop before pressing Save.
• The only left thing is to attach saved report in your next message.

 

[Izzul]

After clicking next, my google chrome shortcut icon become my computer shortcut icon. The name is google chrome, but when i click it, it goes to my computer.

 

[TwinHeadedEagle]

It was most likely hijacked by malware.

You can go to C:\Program Files (x86)\Google\Chrome\Application and right click on chrome.exe icon and send to Desktop as shortcut.

Please run Zemana scan one more time and clean everything found.

 

[Izzul]

I have run zemana scan one more time and clean everything. While there is no google chrome in C:\Program Files (x86)\Google\Chrome\Application. But it was in C:\Program Files (x86)\Birdjob\Application.

 

[TwinHeadedEagle]

Yes, this is malware hijacked your browser.

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.

 

[Izzul]

Here it is

 

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[Izzul]

Here it is. By the way, i cannot find google chrome. Has it been deleted, because if i use mozilla or ie it is a bit slow.

 

[TwinHeadedEagle]

You can find the chrome executable here:

C:\Program Files (x86)\Google\Chrome\Application

Just right click on it and select Send to Desktop as shortcut. That's it.

 

[Izzul]

No, there is not. The only folder in C:\Program Files (x86)\Google is Common, CrashReports, Picasa3 and Update

 

[TwinHeadedEagle]

Then it is probably deleted. In that case, just reinstall Google Chrome.

 

[Izzul]

By the way, i find a folder named Browny02 in C:\Program Files (x86)\Google. It is a virus and should i do something with it. And if it is a virus, can you help scan the folder as i dont know which one is malicious or not. I have attached the folder screenshot

 

[Izzul]

And for my ie, when i search in the searchbar, it redirect to Bing. How should i fix it, or should i make a new thread

 

[TwinHeadedEagle]

That folder isn't malicious. You can reset Internet Explorer in its settings.

 

[Izzul]

Thank you for your help. Right now the problem is solved. But, i will tell if the problem come back. I really really appreciate your help