New Member
hello sir,
i need your help too,
i got the same problem,,
i use windows 10 pro
would you like to help me too? please,,
thanks before


  • Addition.txt
    33 KB · Views: 3
  • FRST.txt
    99.5 KB · Views: 4


Level 41

Please download Zemana AntiMalware and save it to your Desktop.
  • Install the program and once the installation is complete it will start automatically.
  • Without changing any options, press Scan to begin.
  • After the short scan is finished, if threats are detected press Next to remove them.
Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.
  • Open Zemana AntiMalware again.
  • Click on
    icon and double click the latest report.
  • Now click File > Save As and choose your Desktop before pressing Save.
  • The only left thing is to attach saved report in your next message.
  • Like
Reactions: DardiM