Seby

New Member
Joined
Nov 17, 2016
Messages
1
#1
hello sir,
i need your help too,
i got the same problem,,
i use windows 10 pro
would you like to help me too? please,,
thanks before
 

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TwinHeadedEagle

Removal Expert
MalwareTips Team
Verified
Joined
Mar 8, 2013
Messages
22,396
Operating System
Windows 10
Antivirus
ESET
#2
Hello,


Please download Zemana AntiMalware and save it to your Desktop.
  • Install the program and once the installation is complete it will start automatically.
  • Without changing any options, press Scan to begin.
  • After the short scan is finished, if threats are detected press Next to remove them.
Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.
  • Open Zemana AntiMalware again.
  • Click on
    icon and double click the latest report.
  • Now click File > Save As and choose your Desktop before pressing Save.
  • The only left thing is to attach saved report in your next message.
 
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