Solved Cannot access one recipe website from computer? Any ideas why?

[Crash]

Cannot access recipe website from computer. Cannot access recipe website from any computer in home. Have spent over an hour with ISP provider doing all kinds of resets etc... but could not fix. As computer had been acting off for a few days, opening multiple windows.. I am thinking it is a virus of some kind that has blocked this recipe site, but on all computers? Not sure how it can do that. The website is valid and can be brought up by others. Any ideas on what the problem is? Or how I can fix it? Thanks a bunch!

 

[TwinHeadedEagle]

Hello,

You're missing Addition.txt report.

 

[Crash]

Sorry about that!

 

[TwinHeadedEagle]

You were here several times asking for help.

• It is not our intent to repeatedly remove malware from the same member's machines. The intent of this free service performed by volunteers is to help remove malware from your machine, educate you on how it may have happened, and how to prevent that from happening again.

 

[Crash]

Yes TwinHeadedEagle, I have been here twice before (and have attached links to the two threads) The first time you did give me info on what I can do to not do this again and I followed all the steps and loaded all the programs etc.. but the issue came back .. why I don't know! The second time Argus helped but still not sure what caused the issue and why it happened again! If you don't want to help, I understand, though I have added all the stuff you suggested. Could you just point me in the right direction as this has affected all the computers here (3, my sons computer, my desktop and an old laptop) and I don't know how as they are all different but connected to the same modem, either hard wired or wifi!

Thanks for any info you can spare me, have a great day!

http://malwaretips.com/threads/malware-having-trouble-removing.43707/
http://malwaretips.com/threads/back-again.44600/

 

[Crash]

Well, I guess I am on my own! Thanks anyway! Have a great day!

 

[TwinHeadedEagle]

Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Wait until the database is updated.
• Accept the Terms of use and click Scan.
• When finished, please click Clean.
• Upon completion, click Report. A log (AdwCleaner[S*].txt) will open.

Please include the contents of that file in your reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner

 

[Crash]

Thanks again TwinHeadedEagle! Hope this is what you are looking for!

 

[TwinHeadedEagle]

Let's run one more fix:

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[Crash]

Thanks so much! Here are the scan results! Sleep tight!

 

[Crash]

OOps it is already morning for you! Hope you got some sleep!

 

[TwinHeadedEagle]

You need to attach Fixlog.txt per my instructions.

 

[Crash]

Sorry TwinHeadedEagle, not sure what I am doing wrong, but when I click on the "fix" button I get "nofixlist.txt found". I have run the scan but still no fixlog.txt???

 

[Crash]

Is this what you were looking for??

 

[TwinHeadedEagle]

Yes. How is the situation now, PC seems clean.

 

[Crash]

Working great now thanks so much! Restarted and was able to access internet without multiple windows opening up! Thank you, thank you, thank you!

 

[TwinHeadedEagle]

Glad I could help. We will delete all used tools and I'll give you some tips to harden your security and learn how to protect yourself

Recommended reading:
​

MUST READ - security tips:

• Computer Security - a short guide to staying safer online.
• Simple and easy ways to keep your computer safe and secure on the Internet

MUST READ - general maintenance:

• What to do if your Computer is running slowly?

The Importance of Software Updating:
​

In order to stay protected it is very important that you regularly update all of your software. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running.​

Operating systems, such as Windows, and applications, such as Adobe Reader or JAVA, are used by tens of millions of computers and devices around the world, making them a huge target for cybercriminals. Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are certainly worth it.

• How to configure and use Automatic Updates in Windows
• How to update Java
• How to update Adobe Reader

Recommended additional software:
​

CCleaner - to clean unneeded temporary files.

Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.

Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.

McShield - to prevent infections spread by removable media.

Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.

Adblock - to surf the web without annoying ads!

Post-cleanup procedures:​

Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the
  
  icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run and wait until the tool completes his work.
• All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

My help is free for everybody.
If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:
Thank you!​

Stay safe,
TwinHeadedEagle

 

[Crash]

Thanks so much TwinHeadedEagle, very much appreciated!

When I clicked on "How to update adobe reader" this is what I got >>> (I didn't do anything with it...I am learning)

{u'_rev': u'1-6a8a3d03f3a646573f1af1d9794b9f94', u'_id': u'www_ehow_com_desktop_how_5233161_upgrade-adobe-reader_html', u'Location': u'http://www.ehow.com/how_5499944_install-update-adobe-reader.html'}

 

[TwinHeadedEagle]

It works fine for me:

http://www.ehow.com/how_5499944_install-update-adobe-reader.html

 

[Crash]

Thanks TwinHeadedEagle, I am not really that dense, it just didn't view and post the same way, but the story of my life it seems! Thanks again for all your help, very much appreciated! Take care and have a great day!