Advice Request Cannot connect to the Norton Server!

[Venustus]

I thought about using the new Norton 360 on my other laptop...When I try to use the backup feature and try to sign in I get this:

I know this is not a new issue with Norton but it really is frustrating,not to mention all the damn popups.
I've searched their official forum with no luck in resolving the issue with their recommendations...Can anyone please advise.
Thanks!

 

[amico81]

did you uninstall the internet explorer? or do you have another main web browser? i dont know why but norton needs the internet explorer to connect to their server. that's the reason why i cannot install my norton anymore...i have permanently deactivated the old internet explorer on my system.

@ForgottenSeer 58943 he has similar experience with this bad process

 

[Venustus]

did you uninstall the internet explorer? or do you have another main web browser? i dont know why but norton needs the internet explorer to connect to their server. that's the reason why i cannot install my norton anymore...i have permanently deactivated the old internet explorer on my system.

I've tried setting the default browser as IE..still no luck..Thanks for the suggestion.

 

[amico81]

and did you follow this guide?

Message: "Unexpected Browser error" or "Cannot connect to the Norton server"

This article describes the steps to resolve issues "Unexpected Browser error" or "cannot connect to the Norton server" encountered during Norton product activation.

support.norton.com

 

[Venustus]

and did you follow this guide?

Message: "Unexpected Browser error" or "Cannot connect to the Norton server"

This article describes the steps to resolve issues "Unexpected Browser error" or "cannot connect to the Norton server" encountered during Norton product activation.

support.norton.com

Thanks!
I'll try a reinstall and report back!

 

[amico81]

I wish you so much luck I like norton...strong and light...but this old bug.....it seems that they dont care
about the win home users

 

[Venustus]

I wish you so much luck I like norton...strong and light...but this old bug.....it seems that they dont care
about the win home users

I know this is an ongoing issue,plus all the popups...It's getting tiring to be honest...!!

 

[Venustus]

Did a clean uninstall reinstall..still no go with "connection to Norton Server"....Back to Kaspersky!!
Thanks for trying to help!

 

[Islam Gamal]

for anyone wants to solve this problem, just make internet explorer your default browser and open it then install norton toolbar and try again to activate norton with your internet explorer opened. it will connect with the server without a problem.
i am sorry for my english

 

[Venustus]

for anyone wants to solve this problem, just make internet explorer your default browser and open it then install norton toolbar and try again to activate norton with your internet explorer opened. it will connect with the server without a problem.
i am sorry for my english

I installed Norton on my gaming laptop and it worked....I did all of the above on the other laptop and for the life of me I just can't get it to work...So Kaspersky resides on that one.
Thanks!

 

[johnyjohn]

Thanks it worked straight away and I'm a Silver Surfer so if I can do it anyone can

 

[Dave Russo]

I have had this same problem,It occurred to me after Acronis kept malfunctioning for me,that I had left my system on( adjusted for best performance)after going back to let windows decide no more problem,Just in case your using this setting (adjusted for best performance) try going back maybe this might help.I no longer have had the, can not connect,only thing different I before had e-bay license now have bought through Amazon(good deals lately)going back to Kaspersky is no sacrifice.gl