Cannot get rid of ExstraCoupon Adware/Virus

[NoNamedPerson]

Hello everyone,

1. I seem to have the "ExstraCoupon" (or similar variants) virus and I'm having trouble in completely removing it from my system. I'm unsure how I got it, I'm not the type of person who downloads anything and everything.

2. It started off when I noticed there was a lot of nonsense-named folders in "ProgramFiles" and "ProgramData" (IIRC). Such folders were called "CHEApeMee", "TakeTheCOeupon", "RobboSSaver" etc.

Screenshots:
Imgur: The most awesome images on the Internet
Imgur: The most awesome images on the Internet

3. After a bit of work and virus/malware scans, I thought I'd gotten rid of it...

4. That was until I accidentally created a file without an extension.

Screenshot:
Imgur: The most awesome images on the Internet

5. In regedit.exe, I tried removing all instances of "exstra" / "coupon" / "coupoun". It seems it's all gone.

6. However, when I create a new file and remove the extension, another instance of the virus is found in 'regedit'.

7. Not sure if it's relevant, but MSE won't let me update the virus definitions, but this may be permissions related.

Screenshot:
Imgur: The most awesome images on the Internet

8. I mainly use IE 11 (don't give me grief at this time ) but I'm looking to permanently change browser in the near future. That said, I noticed this on 'Manage Add-ons'. I can't get rid of them. I can only disable some:

Screenshot:
Imgur: The most awesome images on the Internet

9. I reset IE settings to default but this did not seem to have an impact on my "Favourites" or "Add-Ons".

10. I ran AdwCleaner and removed a bunch of PUPs/viruses however the virus name still shows up when I have a file without an extension. Unfortunately logs not available.

11. I ran HitmanPro and removed offending files however the virus name still shows up when I have a file without an extension. Logs available.


If possible, no complex PC jargon, I'm not that technical.

Cheers in advance!

 

[TwinHeadedEagle]

Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:

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Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
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[NoNamedPerson]

Actually, I'd like to withdraw my thread.

Thanks anyway.