Solved Can't open pictures or documents

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D

Delia

New Member
Thread author
Nov 29, 2014
6
Hi,
Need help with the above issues. Need to know how to create the Adw Cleaner scan log and aswMBR scan log. Uploading FRST scan log and Addition scan log.
Thank you for your help.
Delia
 

Attachments

  • FRST.txt
    55.9 KB · Views: 89
  • Addition.txt
    31 KB · Views: 52
TwinHeadedEagle

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:
  • At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
  • Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
  • Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
  • Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  • All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
  • If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
  • I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
  • Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  • Please attach all report using
    fjqb1h.png
    button below. Doing this, you make it easier for me to analyze and fix your problem.
  • Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.




Download
51a5f31352b88-icon_MBAR.png
Malwarebytes Anti-Rootkit to your desktop.
  • Double-click the icon to start the tool.
  • It will ask you where to extract it, then it will start.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Click in the introduction screen "next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder and paste the content of the following files in your next reply:
    • "mbar-log-{date} (xx-xx-xx).txt"
    • "system-log.txt"




FRST.gif
Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please include their content into your next reply.
 
D

Delia

New Member
Thread author
Nov 29, 2014
6
Hi TwinHeadedEagle,
Thank you for working with me. I have completed the scans requested above. Files have been attached for FRST scan. Information from mbar below.

mbar log:
Malwarebytes Anti-Rootkit BETA 1.08.2.1001
www.malwarebytes.org
Database version: v2014.11.30.06
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17420
Grandma :: GRANDMA-PC [administrator]
11/30/2014 1:20:20 PM
mbar-log-2014-11-30 (13-20-20).txt
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 365471
Time elapsed: 2 hour(s), 14 minute(s), 7 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 3
C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSSRCAS.DLL (Trojan.BHO) -> Delete on reboot. [4ca248f9077543f337652a34e91cee12]
C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSSRCAS.DLL (Trojan.BHO) -> Delete on reboot. [4ca248f9077543f337652a34e91cee12]
C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSSRCAS.DLL (Trojan.BHO) -> Delete on reboot. [4ca248f9077543f337652a34e91cee12]
Registry Keys Detected: 43
HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Delete on reboot. [44aa63de5e1ea98ddb58d62058aa22de]
HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{56256A51-B582-467E-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Delete on reboot. [44aa63de5e1ea98ddb58d62058aa22de]
HKU\S-1-5-21-2334116851-2476790894-1681975128-1000_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5} (Trojan.Poweliks.B) -> Delete on reboot. [3cb2b58cdf9ddd59b5d68f739e62b34d]
HKU\S-1-5-21-2334116851-2476790894-1681975128-1000_Classes\CLSID\{AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}\LOCALSERVER32\^ (Trojan.Poweliks) -> Delete on reboot. [698562df6715191d810d12f07a86bc44]
HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{00A6FAF1-072E-44cf-8957-5838F569A31D} (Trojan.BHO) -> Delete on reboot. [4ca248f9077543f337652a34e91cee12]
HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{00A6FAF1-072E-44CF-8957-5838F569A31D} (Trojan.BHO) -> Delete on reboot. [4ca248f9077543f337652a34e91cee12]
HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{00A6FAF6-072E-44cf-8957-5838F569A31D} (Trojan.BHO) -> Delete on reboot. [4ca248f9077543f337652a34e91cee12]
HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{00A6FAF1-072E-44CF-8957-5838F569A31D} (Trojan.BHO) -> Delete on reboot. [4ca248f9077543f337652a34e91cee12]
HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{00A6FAF1-072E-44CF-8957-5838F569A31D} (Trojan.BHO) -> Delete on reboot. [4ca248f9077543f337652a34e91cee12]
HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{07B18EAB-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\CLASSES\TYPELIB\{07B18EA0-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\CLASSES\INTERFACE\{07B18EAA-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\CLASSES\INTERFACE\{07B18EAC-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\CLASSES\INTERFACE\{8E9CF769-3D3B-40EB-9E2D-76E7A205E4D2} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\CLASSES\INTERFACE\{AAA9C380-E19A-4436-88F6-02942C31CC9E} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\CLASSES\INTERFACE\{AAA9C381-E19A-4436-88F6-02942C31CC9E} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\CLASSES\INTERFACE\{F87D7FB5-9DC5-4C8C-B998-D8DFE02E2978} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{07B18EAA-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{07B18EAC-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{8E9CF769-3D3B-40EB-9E2D-76E7A205E4D2} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{AAA9C380-E19A-4436-88F6-02942C31CC9E} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{AAA9C381-E19A-4436-88F6-02942C31CC9E} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{F87D7FB5-9DC5-4C8C-B998-D8DFE02E2978} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\WOW6432NODE\CLASSES\TYPELIB\{07B18EA0-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\CLASSES\MyWebSearchToolBar.SettingsPlugin.1 (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\CLASSES\MyWebSearchToolBar.SettingsPlugin (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\WOW6432NODE\CLASSES\MyWebSearchToolBar.SettingsPlugin (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\WOW6432NODE\CLASSES\MyWebSearchToolBar.SettingsPlugin.1 (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{07B18EAB-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\PREAPPROVED\{07B18EAB-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{53CED2D0-5E9A-4761-9005-648404E6F7E5} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\CLASSES\MyWebSearchToolBar.ToolbarPlugin.1 (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\CLASSES\MyWebSearchToolBar.ToolbarPlugin (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\WOW6432NODE\CLASSES\MyWebSearchToolBar.ToolbarPlugin (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\WOW6432NODE\CLASSES\MyWebSearchToolBar.ToolbarPlugin.1 (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\MyWebSearch bar Uninstall (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
Registry Values Detected: 6
HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\CONTROL PANEL\DESKTOP|SCRNSAVE.EXE (Trojan.Agent.EV) -> Data: "C:\Users\Grandma\AppData\Roaming\Microsoft\Windows\IEUpdate\eventcreate.exe" -> Delete on reboot. [df0f55ec0b71cc6a42eba8aab94a0000]
HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\SOFTWARE\MICROSOFT\COMMAND PROCESSOR|AutoRun (Hijack.Autorun) -> Data: "C:\Users\Grandma\AppData\Roaming\Microsoft\Windows\IEUpdate\eventcreate.exe" -> Delete on reboot. [89653f028af21b1bfe77d8a834cf768a]
HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|eventcreate (Trojan.Agent.EVGen) -> Data: "C:\Users\Grandma\AppData\Roaming\Microsoft\Windows\IEUpdate\eventcreate.exe" -> Delete on reboot. [c32b4ef3bdbff83e55d90250d42f40c0]
HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\URLSEARCHHOOKS|{00A6FAF6-072E-44CF-8957-5838F569A31D} (Trojan.BHO) -> Data: -> Delete on reboot. [4ca248f9077543f337652a34e91cee12]
HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\TOOLBAR\WEBBROWSER|{07B18EA9-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Data: ©Ž±#¥aI¶»
äG\Ê -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\TOOLBAR|{07B18EA9-A523-4961-B6BB-170DE4475CCA} (Trojan.BHO) -> Data: -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 1
C:\ProgramData\374311380 (Rogue.Multiple) -> Delete on reboot. [816d073a7efe3105050c18e946bd2fd1]
Files Detected: 11
C:\ProgramData\Performance Optimizer\PerformanceOptimizer.dll (Trojan.Agent) -> Delete on reboot. [7c72dd64d6a6033361701930f90c49b7]
C:\ProgramData\Windows Genuine Advantage\{C41D52B4-44A1-4048-950F-D88B30DF6BB2}\api-ms-win-system-framebuf-l1-1-0.dll (Trojan.MalPack) -> Delete on reboot. [fef02b16d7a5f14568373ea0818031cf]
C:\ProgramData\Windows Genuine Advantage\{F0A40572-442E-4997-A376-2A1FE1D645BF}\api-ms-win-system-winbio-l1-1-0.dll (Trojan.MalPack) -> Delete on reboot. [a44ab58cc2ba14221b84c41a1ae7ea16]
C:\Users\Grandma\AppData\Local\Temp\5959.tmp (Trojan.Agent) -> Delete on reboot. [31bd86bbaece5fd79d95657f639e9070]
C:\Users\Grandma\AppData\Local\Temp\5C36.tmp (Trojan.Agent) -> Delete on reboot. [bc32c8790a729a9c6bc703e1f30ea65a]
C:\Users\Grandma\AppData\Local\Temp\MigWizL0\cryptbase.dll (Trojan.FakeMS.ED) -> Delete on reboot. [76788db4057775c1497462796a979c64]
C:\Users\Grandma\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\eventcreate.lnk (Trojan.Agent.EV) -> Delete on reboot. [8d61ef52cdaf3bfb147160f1966dcd33]
C:\Users\Grandma\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\DECRYPT_INSTRUCTION.URL (CryptoWall.Trace) -> Delete on reboot. [b03ed46dea928ea85678ada4996adc24]
C:\Windows\SysWOW64\f3PSSavr.scr (Trojan.Agent) -> Delete on reboot. [15d96bd63a428aac45af9c310ff4758b]
C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSSRCAS.DLL (Trojan.BHO) -> Delete on reboot. [4ca248f9077543f337652a34e91cee12]
C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSBAR.DLL (Trojan.BHO) -> Delete on reboot. [a24c73ce215b2b0b7023e975ca3bcf31]
Physical Sectors Detected: 0
(No malicious items detected)
(end)

System Log:

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.2.1001
(c) Malwarebytes Corporation 2011-2012
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
Account is Administrative
Internet Explorer version: 11.0.9600.17420
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.094000 GHz
Memory total: 4251828224, free: 886505472
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.2.1001
(c) Malwarebytes Corporation 2011-2012
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
Account is Administrative
Internet Explorer version: 11.0.9600.17420
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.094000 GHz
Memory total: 4251828224, free: 888590336
Downloaded database version: v2014.11.30.06
Downloaded database version: v2014.11.30.01
Initializing...
=======================================
------------ Kernel report ------------
11/30/2014 13:19:46
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\mfehidk.sys
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\mfewfpk.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\??\C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_80055.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\??\C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\drivers\usbuhci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\bcmwl664.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\k57nd60a.sys
\SystemRoot\system32\drivers\1394ohci.sys
\SystemRoot\system32\drivers\sdbus.sys
\SystemRoot\system32\DRIVERS\rimmpx64.sys
\SystemRoot\system32\DRIVERS\rimspx64.sys
\SystemRoot\system32\DRIVERS\rixdpx64.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\DRIVERS\stwrt64.sys
\SystemRoot\system32\DRIVERS\portcls.sys
\SystemRoot\system32\DRIVERS\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\IntcHdmi.sys
\SystemRoot\system32\drivers\mfeavfk.sys
\SystemRoot\system32\drivers\mfefirek.sys
\SystemRoot\system32\DRIVERS\mfencbdc.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\OA008Vid.sys
\SystemRoot\system32\DRIVERS\OA008Ufd.sys
\SystemRoot\system32\DRIVERS\CtClsFlt.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_msahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\McPvDrv.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\??\C:\Program Files (x86)\CyberLink\PowerDVD DX\000.fcl
\SystemRoot\system32\drivers\mfeapfk.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\drivers\BCM42RLY.sys
\SystemRoot\system32\DRIVERS\asyncmac.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\cfwids.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\urlmon.dll
\Windows\System32\shlwapi.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\Wldap32.dll
\Windows\System32\nsi.dll
\Windows\System32\gdi32.dll
\Windows\System32\imagehlp.dll
\Windows\System32\msvcrt.dll
\Windows\System32\clbcatq.dll
\Windows\System32\oleaut32.dll
\Windows\System32\ole32.dll
\Windows\System32\shell32.dll
\Windows\System32\sechost.dll
\Windows\System32\advapi32.dll
\Windows\System32\setupapi.dll
\Windows\System32\ws2_32.dll
\Windows\System32\iertutil.dll
\Windows\System32\user32.dll
\Windows\System32\usp10.dll
\Windows\System32\difxapi.dll
\Windows\System32\wininet.dll
\Windows\System32\comdlg32.dll
\Windows\System32\lpk.dll
\Windows\System32\normaliz.dll
\Windows\System32\imm32.dll
\Windows\System32\kernel32.dll
\Windows\System32\psapi.dll
\Windows\System32\msctf.dll
\Windows\System32\crypt32.dll
\Windows\System32\comctl32.dll
\Windows\System32\wintrust.dll
\Windows\System32\KernelBase.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\devobj.dll
\Windows\System32\userenv.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\profapi.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8004cab060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\
Lower Device Object: 0xfffffa80046f2060
Lower Device Driver Name: \Driver\atapi\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8004cab060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8004cabb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8004cab060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80046f2060, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: F7C0C486
Partition information:
Partition 0 type is Other (0xde)
Partition is NOT ACTIVE.
Partition starts at LBA: 63 Numsec = 80262
Partition 1 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 80325 Numsec = 30720000
Partition 2 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 30800325 Numsec = 945970795
Partition file system is NTFS
Partition is bootable
Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0
Disk Size: 500107862016 bytes
Sector size: 512 bytes
Done!
Infected: C:\ProgramData\Performance Optimizer\PerformanceOptimizer.dll --> [Trojan.Agent]
Infected: HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{56256A51-B582-467e-B8D4-7786EDA79AE0} --> [Trojan.Vundo]
Infected: HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{56256A51-B582-467E-B8D4-7786EDA79AE0} --> [Trojan.Vundo]
Infected: C:\ProgramData\Windows Genuine Advantage\{C41D52B4-44A1-4048-950F-D88B30DF6BB2}\api-ms-win-system-framebuf-l1-1-0.dll --> [Trojan.MalPack]
Infected: C:\ProgramData\Windows Genuine Advantage\{F0A40572-442E-4997-A376-2A1FE1D645BF}\api-ms-win-system-winbio-l1-1-0.dll --> [Trojan.MalPack]
Infected: C:\Users\Grandma\AppData\Local\Temp\5959.tmp --> [Trojan.Agent]
Infected: C:\Users\Grandma\AppData\Local\Temp\5C36.tmp --> [Trojan.Agent]
Infected: C:\Users\Grandma\AppData\Local\Temp\MigWizL0\cryptbase.dll --> [Trojan.FakeMS.ED]
Infected: C:\Users\Grandma\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\eventcreate.lnk --> [Trojan.Agent.EV]
Infected: C:\Users\Grandma\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\DECRYPT_INSTRUCTION.URL --> [CryptoWall.Trace]
Infected: C:\Windows\SysWOW64\f3PSSavr.scr --> [Trojan.Agent]
Infected: HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\CONTROL PANEL\DESKTOP|SCRNSAVE.EXE --> [Trojan.Agent.EV]
Infected: HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\SOFTWARE\MICROSOFT\COMMAND PROCESSOR|AutoRun --> [Hijack.Autorun]
Infected: HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|eventcreate --> [Trojan.Agent.EVGen]
Infected: HKU\S-1-5-21-2334116851-2476790894-1681975128-1000_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5} --> [Trojan.Poweliks.B]
Infected: HKU\S-1-5-21-2334116851-2476790894-1681975128-1000_Classes\CLSID\{AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}\LOCALSERVER32\^ --> [Trojan.Poweliks]
Infected: C:\ProgramData\374311380 --> [Rogue.Multiple]
Infected: HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{00A6FAF1-072E-44cf-8957-5838F569A31D} --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{00A6FAF1-072E-44CF-8957-5838F569A31D} --> [Trojan.BHO]
Infected: C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSSRCAS.DLL --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{00A6FAF6-072E-44cf-8957-5838F569A31D} --> [Trojan.BHO]
Infected: HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\URLSEARCHHOOKS|{00A6FAF6-072E-44CF-8957-5838F569A31D} --> [Trojan.BHO]
Infected: C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSSRCAS.DLL --> [Trojan.BHO]
Infected: C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSSRCAS.DLL --> [Trojan.BHO]
Infected: C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSSRCAS.DLL --> [Trojan.BHO]
Infected: HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{00A6FAF1-072E-44CF-8957-5838F569A31D} --> [Trojan.BHO]
Infected: HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{00A6FAF1-072E-44CF-8957-5838F569A31D} --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{07B18EA1-A523-4961-B6BB-170DE4475CCA} --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{07B18EA1-A523-4961-B6BB-170DE4475CCA} --> [Trojan.BHO]
Infected: C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSBAR.DLL --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{07B18EA9-A523-4961-B6BB-170DE4475CCA} --> [Trojan.BHO]
Infected: HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{07B18EA9-A523-4961-B6BB-170DE4475CCA} --> [Trojan.BHO]
Infected: HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{07B18EA9-A523-4961-B6BB-170DE4475CCA} --> [Trojan.BHO]
Infected: HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\TOOLBAR\WEBBROWSER|{07B18EA9-A523-4961-B6BB-170DE4475CCA} --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\TOOLBAR|{07B18EA9-A523-4961-B6BB-170DE4475CCA} --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{07B18EAB-A523-4961-B6BB-170DE4475CCA} --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\CLASSES\TYPELIB\{07B18EA0-A523-4961-B6BB-170DE4475CCA} --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\CLASSES\INTERFACE\{07B18EAA-A523-4961-B6BB-170DE4475CCA} --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\CLASSES\INTERFACE\{07B18EAC-A523-4961-B6BB-170DE4475CCA} --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\CLASSES\INTERFACE\{8E9CF769-3D3B-40EB-9E2D-76E7A205E4D2} --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\CLASSES\INTERFACE\{AAA9C380-E19A-4436-88F6-02942C31CC9E} --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\CLASSES\INTERFACE\{AAA9C381-E19A-4436-88F6-02942C31CC9E} --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\CLASSES\INTERFACE\{F87D7FB5-9DC5-4C8C-B998-D8DFE02E2978} --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{07B18EAA-A523-4961-B6BB-170DE4475CCA} --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{07B18EAC-A523-4961-B6BB-170DE4475CCA} --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{8E9CF769-3D3B-40EB-9E2D-76E7A205E4D2} --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{AAA9C380-E19A-4436-88F6-02942C31CC9E} --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{AAA9C381-E19A-4436-88F6-02942C31CC9E} --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{F87D7FB5-9DC5-4C8C-B998-D8DFE02E2978} --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\WOW6432NODE\CLASSES\TYPELIB\{07B18EA0-A523-4961-B6BB-170DE4475CCA} --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\CLASSES\MyWebSearchToolBar.SettingsPlugin.1 --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\CLASSES\MyWebSearchToolBar.SettingsPlugin --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\WOW6432NODE\CLASSES\MyWebSearchToolBar.SettingsPlugin --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\WOW6432NODE\CLASSES\MyWebSearchToolBar.SettingsPlugin.1 --> [Trojan.BHO]
Infected: HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{07B18EAB-A523-4961-B6BB-170DE4475CCA} --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\PREAPPROVED\{07B18EAB-A523-4961-B6BB-170DE4475CCA} --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{53CED2D0-5E9A-4761-9005-648404E6F7E5} --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\CLASSES\MyWebSearchToolBar.ToolbarPlugin.1 --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\CLASSES\MyWebSearchToolBar.ToolbarPlugin --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\WOW6432NODE\CLASSES\MyWebSearchToolBar.ToolbarPlugin --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\WOW6432NODE\CLASSES\MyWebSearchToolBar.ToolbarPlugin.1 --> [Trojan.BHO]
Infected: HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\MyWebSearch bar Uninstall --> [Trojan.BHO]
Infected: HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{07B18EA1-A523-4961-B6BB-170DE4475CCA} --> [Trojan.BHO]
Infected: HKU\S-1-5-21-2334116851-2476790894-1681975128-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{07B18EA1-A523-4961-B6BB-170DE4475CCA} --> [Trojan.BHO]
Scan finished
Creating System Restore point...
Cleaning up...
Removal scheduling successful. System shutdown needed.
System shutdown occurred
=======================================
 

Attachments

  • Addition.txt
    30.1 KB · Views: 56
  • FRST.txt
    53.3 KB · Views: 41
TwinHeadedEagle

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
remove%20outdated.jpg
Uninstall some programs

We need to uninstall some unwanted/unneeded programs.
  • Press the
    WindowsKey.png
    + R on your keyboard at the same time. Type appwiz.cpl and click OK.
  • Search there for each entry mentioned below, right-click the entry and click Uninstall one at a time
The list of programs to uninstall:
  • dEall4me
  • deal4real
  • Performance Optimizer
  • SaverAddon
  • saveron
  • tpoEorfectccoupon
  • WildWestCoupon
After completing uninstalls, please manually reboot your machine!

Note: If you get the message like: An error occurred while trying to uninstall, just press Yes.



adwcleaner_new.png
Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.
  • Right-click on
    adwcleaner_new.png
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
  • Wait until the database is updated.
  • Accept the Terms of use and click Scan.
  • When finished, please click Clean.
  • Upon completion, click Report. A log (AdwCleaner[S*].txt) will open.

Please include the contents of that file in your reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner




FRST.gif
Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please include their content into your next reply.
 
D

Delia

New Member
Thread author
Nov 29, 2014
6
I have deleted programs as requested. Requested reports are attached.
TwinHeadedEagle said:
remove%20outdated.jpg
Uninstall some programs

We need to uninstall some unwanted/unneeded programs.
  • Press the
    WindowsKey.png
    + R on your keyboard at the same time. Type appwiz.cpl and click OK.
  • Search there for each entry mentioned below, right-click the entry and click Uninstall one at a time
The list of programs to uninstall:
  • dEall4me
  • deal4real
  • Performance Optimizer
  • SaverAddon
  • saveron
  • tpoEorfectccoupon
  • WildWestCoupon
After completing uninstalls, please manually reboot your machine!

Note: If you get the message like: An error occurred while trying to uninstall, just press Yes.



adwcleaner_new.png
Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.
  • Right-click on
    adwcleaner_new.png
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
  • Wait until the database is updated.
  • Accept the Terms of use and click Scan.
  • When finished, please click Clean.
  • Upon completion, click Report. A log (AdwCleaner[S*].txt) will open.

Please include the contents of that file in your reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner




FRST.gif
Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please include their content into your next reply.
Click to expand...
 

Attachments

  • AdwCleaner[S0].txt
    23.6 KB · Views: 86
  • Addition.txt
    29.1 KB · Views: 52
  • FRST.txt
    50.6 KB · Views: 47
TwinHeadedEagle

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
You're infected with CryptoWall virus that made you files unusable. More info here --> http://www.bleepingcomputer.com/virus-removal/cryptowall-ransomware-information

We will clean the infection, but you cannot restore your files to working condition unless you have backup.


FRST.gif
Fix with Farbar Recovery Scan Tool

icon_exclaim.gif
This fix was created for this user for use on that particular machine.
icon_exclaim.gif

icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
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​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments

  • fixlist.txt
    6.6 KB · Views: 46
D

Delia

New Member
Thread author
Nov 29, 2014
6
I have downloaded the fixlist.txt and run the tool. The requested log is attached.

Delia
 

Attachments

  • Fixlog.txt
    6.9 KB · Views: 145
TwinHeadedEagle

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Glad I could help. We will delete all used tools and I'll give you some tips to harden your security and learn how to protect yourself :)


Recommended reading:
​
icon_exclaim.gif
MUST READ - security tips:

icon_exclaim.gif
MUST READ - general maintenance:


The Importance of Software Updating:
​

In order to stay protected it is very important that you regularly update all of your software. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running.​

Operating systems, such as Windows, and applications, such as Adobe Reader or JAVA, are used by tens of millions of computers and devices around the world, making them a huge target for cybercriminals. Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are certainly worth it.



Recommended additional software:
​
icon_arrow.gif
TFC - to clean unneeded temporary files.
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Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.
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Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
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McShield - to prevent infections spread by removable media.
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Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.
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FiheHippo.com Update Checker - to keep your programs up-to-date.
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Adblock - to surf the web without annoying ads!



Post-cleanup procedures:​


Download DelFix by Xplode and save it to your desktop.
  • Run the tool by right click on the
    51a5ce45263de-delfix.png
    icon and Run as administrator option.
  • Make sure that these ones are checked:
    • Remove disinfection tools
    • Purge system restore
    • Reset system settings
  • Push Run and wait until the tool completes his work.
  • All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)
The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.



My help is free for everybody.
If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:
Thank you!​




Stay safe,
TwinHeadedEagle :)
 
D

Delia

New Member
Thread author
Nov 29, 2014
6
TwinHeadedEagle,

I downloaded and ran DelFix. After running the program I still have mbar 1.08 on my desktop. What should I do to delete mbar?

Delia
 
Status
Not open for further replies.

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