Solved cdn.springserve.com is this a malware?

[ivyleaguer]

avast keeps giving me the following notice every 10 seconds: avast web shield has blocked the following page because the certificate is invalid: https://cdn.springserve.com


ran all the following to detect if malware: CW shredder, malware bytes, spy bot, hijack this, adware cleaner, TDSS Killer, Rogue Killer, hitman pro and no malware or virus detected. is this not malware or adware then what is it? set firefox back to original settings and still get this. also I have a popup blocker in firefox ABP but the messages comes from avast not firefox or ABP? Can yo someone shed some light on this?

 

[TwinHeadedEagle]

Hello,


Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
  
  
  
  
  
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

[ivyleaguer]

attached as well as JRT.

 

[TwinHeadedEagle]

You did not attach Addition.txt report.

 

[ivyleaguer]

sorry. I didn't realize it made two files. Attached.

 

[TwinHeadedEagle]

Addition.txt report is empty.

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.

 

[ivyleaguer]

Thanks attached again.

 

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[ivyleaguer]

Both are on the desktop. When I right click there is is 'run as' but no adminstrator. when it tries to open it says no script file found.

 

[ivyleaguer]

okay I just double clicked and clicked fix and it seemed to work. thanks so much. it seems fine now. What exactly did it have.

 

[ivyleaguer]

okay I just double clicked and clicked fix and it seemed to work. thanks so much. it seems fine now. What exactly did it have.

it started again this morning, again popping up in firefox every 30 seconds right now? Any other suggestions on a fix for this?

 

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.

 

[ivyleaguer]

okay here are both both files attached again.

 

[ivyleaguer]

here is the other one.

 

[ivyleaguer]

here is the other one.

 

[TwinHeadedEagle]

Scan with ComboFix

This is a very powerful tool that should be used only if advised by Malware Analyst.
Do not run ComboFix on your own!

Referring to this instruction, please download ComboFix by sUBs and save it to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Accept the disclaimer and agree if prompted to install Recovery Console.
• Do not take any actions while ComboFix goes through your System - it may cause it to stall!
• This scan may take some time!
• When finished - it will display a logfile (located also on your main drive, usually C:\ComboFix.txt).

Include that log in your next reply.

If you'll encounter any issues with internet connection after running ComboFix, please visit this link.

If an error about operation on the key marked for deletion will appear after running the tool, please reboot your machine.

 

[ivyleaguer]

I ran it but i can't find any log file. Also, it kept saying avast was on when I disabled all real time shields. I tried running it again, but not sure what's happening after files are extracted as I see no other action even hours later. and still no log file. it does close all programs but no further action happens.

 

[TwinHeadedEagle]

We need to remove Avast temporarily. Uninstall it from Control Panel and later run this utility:

Avast Uninstall Utility | Download aswClear for Avast Removal

Let me know when you do it.

 

[ivyleaguer]

I will do this again on Sunday when PC is not being used. However, from Combofix running with no log, the issue has disappeared for now, so if I get comboxfix running on Sunday with a log the log may not reflect that it may have previously removed the issue when I ran it previously. Let's see what happens.

 

[ivyleaguer]

hi, Here is the log. I uninstalled avast and rebooted but it still said avast was installed and gave me a warning about real time avast shields.