Changing Album art issue in Groove

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Paul123

Level 4
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Well-known
Dec 9, 2016
174
its not a security question, so I hope its ok posting this issue to see if people know an answer or at least cn tell me if its a generic Windows 10 O/S issue, and not just my computer.

When I go into the Groove Music app and right click on a music file and choose 'Edit Info' and am taken to the Edit Album Info panel, I find I can change all the info apart from the Album cover.

When I click on the 'pencil' icon in the album cover placeholder, it comes up with the choose image panel fine, and I can choose an image, but when I click on the image, I just get the busy symbol (circle rotating), eventually this time out, and the image is not updated (or changed).. The other tags seem fine, and I can update those and save, its just the 'Album cover' one that is giving the problem. I used 300 x 300 pixel art which is the size they recommend, and have tried jpg and png formats. neither is accepted.

If someone can help, or at least confirm whether this is a problem that occurs on everyone's machine, or just mine it would be useful
 
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