Solved Chrome: Endless Popups and running on background.

[Pinkiex]

Have not used the laptop since forever, this week started using it back. Before this it was used by my brother. He installed stuffs and now, I'm being killed by the endless popus trying to use Chrome.

Would really appreciate any help offered, thank you.

 

[TwinHeadedEagle]

Hello,



Please download Zemana AntiMalware and save it to your Desktop.

• Install the program and once the installation is complete it will start automatically.
• Without changing any options, press Scan to begin.
• After the short scan is finished, if threats are detected press Next to remove them.

Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.​

• Open Zemana AntiMalware again.
• Click on
  
  icon and double click the latest report.
• Now click File > Save As and choose your Desktop before pressing Save.
• The only left thing is to attach saved report in your next message.

 

[Pinkiex]

Thank you for the prompt reply. Scan done, report as attached.

 

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.

 

[Pinkiex]

Here you go, the reports as attached.

 

[TwinHeadedEagle]

Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Wait patiently until the main console will appear, it may take a minute or two.
• In the main box please paste in the following script:
  

  createsrpoint;
  autoclean;
  emptyclsid;
  emptyalltemp;
  ipconfig /flushdns >>"%temp%\log.txt";b

• Make sure that Scan All Users option is checked.
• Push Run Script and wait patiently. The scan may take a couple of minutes.
• When the scan completes, a zoek-results logfile should open in notepad.
• If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Upload it in your next reply.

 

[Pinkiex]

Thank you so much for the reply. Very sorry for the tardiness, brother took the laptop away for college presentation, zzz. Result as attached, thanks!

P/s: No longer suffering from nonstop popups when using Chrome! That's a good thing!

 

[TwinHeadedEagle]

No more problems?

 

[Pinkiex]

So far so good, no more Chrome running in the background when not in used. No more popups, no more lagging.

Thank you so much for your help, really really really appreciate it! God bless!