Solved Chrome Malware - Several Zwmmuklk.exe Processes in Background

[Sayer]

Any help you can provide would be much appreciated, thank you so much for your time!

 

[argus]

Helllo,

My name is Argus and and I will be helping you with your computer problems.

Before we begin, please note the following:

• I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
• The logs can take some time to research, so please be patient with me.
• Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
• Instructions that I give are for your system only!
• Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
• Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
• Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[Sayer]

Hi Argus,

Thank you very much for your time. I have attached the Fixlog.txt to this post.

 

[argus]

Is everything ok now?

 

[Sayer]

As far as I can tell, yes. My computer seems faster, CPU and RAM aren't being burdened as much and the malicious processes are not appearing in the process list. Is that all that needed to be done? Thank you again for your help with this.

 

[argus]

Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the
  
  icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run and wait until the tool completes his work.
• All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

 

[Sayer]

Hi Argus,

I couldn't find the DelFix.txt file, so I copied and pasted it from notepad when it came up after DelFix finished running. Please see below. Thanks again for your time!

# DelFix v10.8 - Logfile created 08/01/2015 at 23:32:44
# pdated 29/07/2014 by Xplode
# Username : Sayer - MAVERICK
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

~ Removing disinfection tools ...

Deleted : C:\FRST
Deleted : C:\AdwCleaner[R1].txt
Deleted : C:\AdwCleaner[S1].txt
Deleted : C:\log.txt
Deleted : C:\Users\Sayer\Desktop\JRT.txt
Deleted : C:\Users\Sayer\Downloads\Addition.txt
Deleted : C:\Users\Sayer\Downloads\adwcleaner.exe
Deleted : C:\Users\Sayer\Downloads\JRT.exe
Deleted : HKLM\SOFTWARE\AdwCleaner

~ Cleaning system restore ...

Deleted : RP #464 [Windows Update | 12/15/2014 11:42:05]
Deleted : RP #465 [Windows Update | 12/16/2014 23:44:57]
Deleted : RP #466 [Windows Update | 12/20/2014 04:42:11]
Deleted : RP #467 [Windows Update | 12/23/2014 10:32:14]
Deleted : RP #468 [Windows Update | 12/31/2014 06:50:32]
Deleted : RP #469 [Windows Update | 01/08/2015 05:12:53]

New restore point created !

~ Resetting system settings ... OK

########## - EOF - ##########

 

[argus]

Okay, Cheers!

 

[Sayer]

Thank you again for your help, I really appreciate it!