Solved chromesearch.win took over my chrome

[rahim05]

hi, i have tried using spy hunter and malware bytes but i cant get rid of chromesearch.win from my Chrome Browser.
i have also tried uninstalling and reinstalling chrome, this didnt work.
i use the logs from spyhunter to go in an manually delete each "threat" but this didnt get rid of it either.

 

[TwinHeadedEagle]

Hello,

Can you check your Chrome extensions? Anything suspicious in there?

 

[rahim05]

i checked those and went through and removed the useless ones as well. sorry for the late reply.

 

[TwinHeadedEagle]

How is the situation now?

 

[rahim05]

Still stuck k with it. I have Mal warehouse bytes blocking chromesearch.win from loading. Still having issues

 

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.

 

[rahim05]

attached.

 

[TwinHeadedEagle]

Can you try to reset Google Chrome?

[Chrome OS] Reset browser settings | Official Support | ASUS USA

 

[rahim05]

yes, i have reset my chrome settings. and i have also uninstalled and reinstalled chrome. neither of those two actions have made any difference.

 

[TwinHeadedEagle]

Can you uninstall Chrome, install it again but without logging into your Google Account?

Also, please delete Google folder after uninstall on these locations:

%programfiles%
%localappdata%
%programdata%

 

[rahim05]

uninstalled chrome and deleted the google folders in those directories.
what should I do next?

 

[TwinHeadedEagle]

How is the situation now?

 

[rahim05]

still the same.
nothing has changed.
still cant delete chromesearch.win from default search engine.

 

[TwinHeadedEagle]

Please download Zemana AntiMalware and save it to your Desktop.

• Install the program and once the installation is complete it will start automatically.
• Without changing any options, press Scan to begin.
• After the short scan is finished, if threats are detected press Next to remove them.

Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.​

• Open Zemana AntiMalware again.
• Click on
  
  icon and double click the latest report.
• Now click File > Save As and choose your Desktop before pressing Save.
• The only left thing is to attach saved report in your next message.

 

[rahim05]

see attached Zemana Report

 

[TwinHeadedEagle]

How is the situation now?

 

[rahim05]

this worked. it allowed me to delete the chromewin.search Search Engine.
THANK YOU!!!!!