lfranky

New Member
I have this malware redirecting all my google ads - in different browsers ( Chrome, Firefox, Edge). Norton was no Help - used several malware removers but no success.( Zemana, Adwcleaner, Malware bytes...) Don't know where to go next. I do need - for work to be able to click on any Google ad and go to the right link instead of this redirect to a blank page.
 

nasdaq

Moderator
Verified
Staff member
Hello, Welcome to MALWARETIPS.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Are you dealing with PUSH advertisements?
If so please follow the directives on this page.

If the problem persists run this tool.

[/b][/b]Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file:
In the Reply section in the bottom of the topic Select Click the Attach Files.
Navigate to the location of the File.
Click the file. It will appear in the reply section.
Click the Post Reply button.

Please post the logs for my review.

Let me know what problems persists.

Wait for further instructions
 

Dwilkows

New Member
Yes, I am, however, I'm up to my neck in work and will be until early next week. If I could pick up the interaction then, it would be great. I'm on a borrowed computer right now and will get back to the Mac next week and jump back in. I appreciate your help!
Doug