COM Surrogate/CPU Problem

Readingnation

New Member
Thread author
May 30, 2014
4
Relevant info is above or below. Don't know if answers to questions will be posted above or below this message when it becomes a thread : )
 

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  • FRST.txt
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Readingnation

New Member
Thread author
May 30, 2014
4
aswMBR scan just finished. The log is below.

Also some basic info about my computer:

Dell 14R also known as Dell N4010

Windows 7 Home Premium

Intel Pentium P6100

4 GB RAM
 

Attachments

  • aswMBR1.txt
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TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Hi,

Before we begin, I want you to have this in mind:
  • At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
  • Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process.
  • Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
  • Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  • I visit forum several times at day, making sure to respond to eveyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me.
  • Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  • Please attach all report using
    fjqb1h.png
    button below. Doing this, you make it easier for me to analyze and fix your problem.



Please download zoek.zip or zoek.rar by smeenk (
Zoek_icon.png
) from here or here and save it to your Desktop.
Unpack the archive...
  • Close any open browsers
  • Temporarily disable your AntiVirus program. (If necessary)
    If you are unsure how to do this please read this or this Instruction.
  • Double click on zoek.exe to run the tool .
    Please wait while the tool does not start...
  • Copy the text present inside the code box below and paste it into the large window in the zoek tool:
    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

    Code:
    createsrpoint;
    emptyfolderscheck;delete
    autoclean;
    emptyclsid;
    emptyalltemp;
    ipconfig /flushdns;b
  • Click on
    Run%20Script%20by%20zoek.png
    button.
    Please wait until a logreport will open (this can be after reboot)
  • Save notepad to your Desktop and attach here zoek-results.log
    Note: It will also create a log in the C:\ directory named "zoek-results.log"
 

Readingnation

New Member
Thread author
May 30, 2014
4
Thanks Eagle for your help.

I ran zoek.exe and I've attached the results.

Hopefully something will come of this.
 

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  • zoek-results.txt
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Readingnation

New Member
Thread author
May 30, 2014
4
Good, but it has only been on for a short while. The CPU issue will usually bring my computer to a halt if it's been on for a while/hibernate and I try to do something as simple as launch my browser or watch a video. I'll keep an eye out for it in the next couple of days and if the issue does pop back up, I'll take screenshots of it.

So the logs did not indicate something was amiss?

Also, out of curiosity, was the code that you asked me to run similar to what CCleaner would do?

Thank you for your help thus far.
 

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