Solved Com surrogate dllhost virus

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
FRST.gif
Fix with Farbar Recovery Scan Tool

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This fix was created for this user for use on that particular machine.
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Running it on another one may cause damage and render the system unstable.
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Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments

  • fixlist.txt
    1.1 KB · Views: 44

viper8315

New Member
Thread author
Verified
Oct 23, 2014
29
I noticed a very interesting behavior this morning. So I booted the machine and immediately logged into my account, and as usual, no signs of the com surrogate on the task manager process list. I opened up windows explorer to navigate to my wife's account\desktop to grab the fixlog file, and the dllhost com surrogate popped up. I quickly performed a copy on the log file and closed the windows explorer window, and the process went away. I then repeated the process one more time just to see if it was repeatable, and sure enough, the same thing happened. It seems as though the infection resides in her account somewhere. I'm not sure if any of this helps you or not, but it was something that I observed, and figured I should tell you. I'll be rebooting shortly under her account and running an FRST scan...
 

viper8315

New Member
Thread author
Verified
Oct 23, 2014
29
Yes, but it was a dllhost process with the Com Surrogate description. When I just rebooted, and logged into my wife's account, I did see a couple dllhost com surrogate processes popup on the task manager then go away. I've attached fresh logs from a scan performed on my wife's account.
 

Attachments

  • Addition.txt
    28.1 KB · Views: 39
  • FRST.txt
    27.7 KB · Views: 34

viper8315

New Member
Thread author
Verified
Oct 23, 2014
29
Ok....so I only see the dllhost.exe com surrogate pop up for about a minute, then go away now. Is this normal?
 

Attachments

  • Capture.JPG
    Capture.JPG
    111.1 KB · Views: 44
  • FRST.txt
    27.9 KB · Views: 55
  • Addition.txt
    28.6 KB · Views: 41

viper8315

New Member
Thread author
Verified
Oct 23, 2014
29
Well, I guess everything is ok. Other than I see a pile of svchost processes. Maybe I'm a bit paranoid now...never had an infection as bad as this...
 

Attachments

  • Addition.txt
    31.4 KB · Views: 28
  • Capture.JPG
    Capture.JPG
    108.8 KB · Views: 30
  • FRST.txt
    30.2 KB · Views: 49

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Uncheck Show processes from all users and you won't be seeing so much processes :)



Glad I could help. We will delete all used tools and I'll give you some tips to harden your security and learn how to protect yourself :)


Recommended reading:
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MUST READ - security tips:

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MUST READ - general maintenance:


The Importance of Software Updating:

In order to stay protected it is
very important that you regularly update all of your software. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running.

Operating systems, such as Windows, and applications, such as Adobe Reader or JAVA, are used by tens of millions of computers and devices around the world, making them a huge target for cybercriminals. Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are certainly worth it.




Recommended additional software:
icon_arrow.gif
TFC - to clean unneeded temporary files.
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Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.
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Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
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McShield - to prevent infections spread by removable media.
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Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.
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FiheHippo.com Update Checker - to keep your programs up-to-date.
icon_arrow.gif
Adblock - to surf the web without annoying ads!



Post-cleanup procedures:


Download DelFix by Xplode and save it to your desktop.
  • Run the tool by right click on the
    51a5ce45263de-delfix.png
    icon and Run as administrator option.
  • Make sure that these ones are checked:
    • Remove disinfection tools
    • Purge system restore
    • Reset system settings
  • Push Run and wait until the tool completes his work.
  • All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)
The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.



My help is free for everybody.
If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:
Thank you!​




Stay safe,
TwinHeadedEagle :)
 

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