COM Surrogate in SysWOW64

DG84

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Thread author
Jun 29, 2017
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Austria
Hi all,

As I wrote in the form above, I've had strange issues with my laptop since yesterday. Basically, disk usage is periodically driven up to 100% by a COM Surrogate process in SysWOW64, with which I've never had problems before. I also spotted a strange Google Chrome process in the background yesterday - could that be related to the problem? Having read through some similar threads here, I assume this is a Trojan? I would be very grateful for some assistance on how to get rid of it if it is one. Neither my normal security tool (GData) nor a Malwarebytes Anti-Malware scan detected anything.

Best wishes and thanks in advance,
Daniel
 

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Hello,

Your computer isn't infected. It could be a malfunctioned hard drive problem.

Check Disk
  • Press the
    WindowsKey.png
    on your keyboard. Type cmd and right click >> Run as Administrator.
  • Copy/Enter the command below and press Enter:
  • Code:
    chkdsk C: /r
  • You should get a message to schedule Check Disk at next system restart. Please type Y and press Enter.
  • All you should do now is to restart your PC and let the Check Disk process finish uninterrupted.
Check Disk report:
  • Press the
    WindowsKey.png
    + R on your keyboard at the same time. Type eventvwr and click OK.
  • In the left panel, expand Windows Logs and then click on Application.
  • Now, on the right side, click on Filter Current Log.
  • Under Event Sources, check only Wininit and click OK.
  • Now you'll be presented with one or multiple Wininit logs.
  • Click on an entry corresponding to the date and time of the disk check.
  • On the top main menu, click Action > Copy > Copy Details as Text.
  • Paste the contents into your next reply.