Computer Crashes whenever I check email online (Chrome)

Brad Koch

New Member
Thread author
Jul 17, 2015
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For a little over one week now my computer begins a memory dump whenever I attempt to login to my comcast email. I use google chrome. I have scanned the computer with McAfee, Spybot and Malwarebytes in regular and safe mode to no avail. I ran FRST and see a ton of stuff that has my eyebrow raised. My issue is I have zero clue how to put together a fixlist to correct all of this stuff. Your help will be greatly appreciated. Thank you!!
 

Attachments

Yes, something is causing these issues. Let's perform some maintenance as first step:


51a612a8b27e2-Zoek.png
Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on
    51a612a8b27e2-Zoek.png
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
    Code:
    createsrpoint;
    autoclean;
    emptyalltemp;
    ipconfig /flushdns >>"%temp%\log.txt";b
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.
 
Just an FYI- I've had three memory dumps since I ran Zoek.

Here's the log...

Zoek.exe v5.0.0.0 Updated 04-May-2015
Tool run by Susan on Sun 07/19/2015 at 13:43:25.51.
Microsoft Windows 7 Ultimate 6.1.7601 Service Pack 1 x64
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\Susan\Desktop\zoek.exe [Scan all users] [Script inserted]

==== System Restore Info ======================

7/19/2015 1:44:41 PM Zoek.exe System Restore Point Created Successfully.

==== Empty Folders Check ======================

C:\PROGRA~2\Applian Technologies deleted successfully
C:\PROGRA~2\MSXML 4.0 deleted successfully
C:\PROGRA~2\Roxio deleted successfully
C:\Program Files\Google deleted successfully
C:\PROGRA~3\APN deleted successfully
C:\PROGRA~3\Canon IJ Network Tool deleted successfully
C:\PROGRA~3\Tarma Installer deleted successfully
C:\Users\Susan\AppData\Roaming\GrabPro deleted successfully
C:\Users\Susan\AppData\Roaming\Roxio deleted successfully
C:\Users\Susan\AppData\Roaming\TP deleted successfully
C:\Users\Susan\AppData\Roaming\Windows Live Writer deleted successfully
C:\Users\Brad\AppData\Local\VirtualStore deleted successfully
C:\Users\Susan\AppData\Local\EmieBrowserModeList deleted successfully
C:\Users\Susan\AppData\Local\EmieSiteList deleted successfully
C:\Users\Susan\AppData\Local\EmieUserList deleted successfully

==== Deleting CLSID Registry Keys ======================

HKEY_USERS\S-1-5-21-2651812893-2032532347-2012303543-1000\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233} deleted successfully
HKEY_USERS\S-1-5-21-2651812893-2032532347-2012303543-1000\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233} deleted successfully
HKEY_USERS\S-1-5-21-2651812893-2032532347-2012303543-1000\Software\Microsoft\Internet Explorer\SearchScopes\{EC1C4567-00F3-43DD-AFD4-1B0D20F99129} deleted successfully
HKEY_USERS\S-1-5-21-2651812893-2032532347-2012303543-1000\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{C6565F37-655B-4c9e-AA5F-0307AC976ED4} deleted successfully
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233} deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233} deleted successfully

==== Deleting CLSID Registry Values ======================

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar\{95B7759C-8C7F-4BF1-B163-73684A933233} deleted successfully

==== Deleting Services ======================

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\vToolbarUpdater18.7.0 deleted successfully
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\vToolbarUpdater18.7.0 deleted successfully

==== Batch Command(s) Run By Tool======================


Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

==== Deleting Files \ Folders ======================

C:\PROGRA~2\Applian Technologies not found
C:\PROGRA~2\Roxio not found
C:\PROGRA~2\GUT871A.tmp deleted
C:\PROGRA~2\GUM8719.tmp deleted
C:\PROGRA~2\AVG Security Toolbar deleted
C:\PROGRA~3\UpdaterLog.txt deleted
C:\PROGRA~3\SPL121F.tmp deleted
C:\PROGRA~3\SPL127.tmp deleted
C:\PROGRA~3\SPL2384.tmp deleted
C:\PROGRA~3\SPL25A1.tmp deleted
C:\PROGRA~3\SPL26F0.tmp deleted
C:\PROGRA~3\SPL27C2.tmp deleted
C:\PROGRA~3\SPL3283.tmp deleted
C:\PROGRA~3\SPL38FC.tmp deleted
C:\PROGRA~3\SPL3B2B.tmp deleted
C:\PROGRA~3\SPL3E1.tmp deleted
C:\PROGRA~3\SPL3F93.tmp deleted
C:\PROGRA~3\SPL41F7.tmp deleted
C:\PROGRA~3\SPL46FE.tmp deleted
C:\PROGRA~3\SPL4884.tmp deleted
C:\PROGRA~3\SPL48D3.tmp deleted
C:\PROGRA~3\SPL4DE6.tmp deleted
C:\PROGRA~3\SPL4FDF.tmp deleted
C:\PROGRA~3\SPL546F.tmp deleted
C:\PROGRA~3\SPL59AC.tmp deleted
C:\PROGRA~3\SPL750.tmp deleted
C:\PROGRA~3\SPL7FD9.tmp deleted
C:\PROGRA~3\SPL80DA.tmp deleted
C:\PROGRA~3\SPL831B.tmp deleted
C:\PROGRA~3\SPL85A3.tmp deleted
C:\PROGRA~3\SPL8B9B.tmp deleted
C:\PROGRA~3\SPL8D3B.tmp deleted
C:\PROGRA~3\SPL8EF6.tmp deleted
C:\PROGRA~3\SPL925F.tmp deleted
C:\PROGRA~3\SPL9352.tmp deleted
C:\PROGRA~3\SPL9781.tmp deleted
C:\PROGRA~3\SPL9D1A.tmp deleted
C:\PROGRA~3\SPL9F1D.tmp deleted
C:\PROGRA~3\SPLA2AA.tmp deleted
C:\PROGRA~3\SPLA6AA.tmp deleted
C:\PROGRA~3\SPLA806.tmp deleted
C:\PROGRA~3\SPLAD8.tmp deleted
C:\PROGRA~3\SPLAF9B.tmp deleted
C:\PROGRA~3\SPLB05A.tmp deleted
C:\PROGRA~3\SPLB562.tmp deleted
C:\PROGRA~3\SPLBE2.tmp deleted
C:\PROGRA~3\SPLBE7B.tmp deleted
C:\PROGRA~3\SPLBED.tmp deleted
C:\PROGRA~3\SPLC0FC.tmp deleted
C:\PROGRA~3\SPLC51A.tmp deleted
C:\PROGRA~3\SPLDA86.tmp deleted
C:\PROGRA~3\SPLE050.tmp deleted
C:\PROGRA~3\SPLE1E5.tmp deleted
C:\PROGRA~3\SPLE24A.tmp deleted
C:\PROGRA~3\SPLE668.tmp deleted
C:\PROGRA~3\SPLF72A.tmp deleted
C:\PROGRA~3\Avg_Update_0215tb deleted
C:\PROGRA~3\Avg_Update_0814tb deleted
C:\PROGRA~3\Avg_Update_1214tb deleted
C:\PROGRA~3\AVG Secure Search deleted
C:\PROGRA~3\AVG SafeGuard toolbar deleted
C:\PROGRA~3\Package Cache deleted
C:\Users\Brad\AppData\Local\AVG SafeGuard toolbar deleted
C:\Users\Susan\AppData\Local\AVG Secure Search deleted
C:\Users\Susan\AppData\Local\AVG SafeGuard toolbar deleted
C:\Windows\sysWoW64\config\systemprofile\AppData\Local\SearchProtect deleted
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk deleted
C:\Users\Brad\AppData\LocalLow\AVG SafeGuard toolbar deleted
C:\Users\Susan\AppData\LocalLow\AVG SafeGuard toolbar deleted
C:\Users\Susan\AppData\LocalLow\Conduit deleted
C:\Windows\sysWoW64\config\systemprofile\AppData\LocalLow\AVG SafeGuard toolbar deleted
C:\Windows\wininit.ini deleted
C:\components deleted
C:\Windows\SysNative\config\systemprofile\Searches deleted
C:\Windows\SysWow64\searchplugins deleted
C:\Windows\SysWow64\Extensions deleted
"C:\Windows\Installer\380000a8.msi" deleted
"C:\PROGRA~2\AVG SafeGuard toolbar\vprot.exe" deleted
"C:\PROGRA~2\COMMON~1\AVG Secure Search\DNTInstaller\18.7.0\avgdttbx.dll" deleted
"C:\PROGRA~2\COMMON~1\AVG Secure Search\SiteSafetyInstaller\18.7.0\SiteSafety.dll" deleted
"C:\PROGRA~2\COMMON~1\AVG Secure Search\vToolbarUpdater\18.7.0\log4cplusU.dll" deleted
"C:\PROGRA~2\AVG SafeGuard toolbar" deleted
"C:\PROGRA~2\COMMON~1\AVG Secure Search" deleted
"C:\PROGRA~2\COMMON~1\AVG Secure Search\DNTInstaller" deleted
"C:\PROGRA~2\COMMON~1\AVG Secure Search\SiteSafetyInstaller" deleted
"C:\PROGRA~2\COMMON~1\AVG Secure Search\vToolbarUpdater" deleted
"C:\PROGRA~2\COMMON~1\AVG Secure Search\DNTInstaller\18.7.0" deleted
"C:\PROGRA~2\COMMON~1\AVG Secure Search\SiteSafetyInstaller\18.7.0" deleted
"C:\PROGRA~2\COMMON~1\AVG Secure Search\vToolbarUpdater\18.7.0" deleted

==== Firefox Extensions Registry ======================

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{4ED1F68A-5463-4931-9384-8FFF5ED91D92}"="C:\Program Files (x86)\McAfee\SiteAdvisor" [07/17/2015 11:02 AM]
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Firefox\Extensions]
"{4ED1F68A-5463-4931-9384-8FFF5ED91D92}"="C:\Program Files (x86)\McAfee\SiteAdvisor" [07/17/2015 11:02 AM]

==== Chromium Look ======================

Google Chrome Version: 43.0.2357.134

HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions
bopakagnckmlgajfccecajhnimjiiedh - No path found[]
fheoggkfdfchfphceeifdbepaooicaho - C:\Program Files (x86)\McAfee\SiteAdvisor\McChPlg.crx[07/03/2015 03:26 PM]

SiteAdvisor - Brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho
Chrome Hotword Shared Module - Brad\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg
SiteAdvisor - Susan\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho
Chrome Hotword Shared Module - Susan\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg

==== Chromium Startpages ======================

C:\Users\Brad\AppData\Local\Google\Chrome\User Data\Default\Preferences
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C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Preferences
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_OUFUKU\",\"vendor_id\":\"69\",\"width_microns\":148000},{\"custom_display_name\":\"Comm. 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22x28cm\",\"height_microns\":279400,\"is_default\":true,\"name\":\"NA_LETTER\",\"vendor_id\":\"1\",\"width_microns\":215900},\"vendorOptions\":{},\"selectedDestinationExtensionId\":\"\",\"selectedDestinationExtensionName\":\"\"}","savePath":"C:\\Users\\Susan\\Documents"}},"profile":{"avatar_bubble_tutorial_shown":1,"avatar_index":0,"content_settings":{"clear_on_exit_migrated":true,"exceptions":{"app_banner":{},"auto_select_certificate":{},"automatic_downloads":{},"cookies":{},"fullscreen":{"[*.]abc.go.com,*":{"setting":1},"https://[*.]www.youtube.com:443,*":{"setting":1}},"geolocation":{"http://www.competitivecyclist.com:80,http://www.competitivecyclist.com:80":{"last_used":1433362659.090145,"setting":1},"http://www.food.com:80,http://www.food.com:80":{"setting":2}},"images":{},"javascript":{},"media_stream":{},"media_stream_camera":{},"media_stream_mic":{},"metro_switch_to_desktop":{},"midi_sysex":{},"mixed_script":{},"mouselock":{},"notifications":{},"plugins":{"*,*":{"per_resource":{"npsitesafety.dll":1}}},"popups":{"[*.]www.ilga.gov,*":{"setting":1},"https://[*.]member.cvty.com:443,*":{"setting":1}},"ppapi_broker":{},"protocol_handlers":{},"push_messaging":{},"ssl_cert_decisions":{}},"pattern_pairs":{"*,*":{"per_plugin":{"npsitesafety.dll":1}},"[*.]abc.go.com,*":{"fullscreen":1},"[*.]www.ilga.gov,*":{"popups":1},"https://[*.]member.cvty.com:443,*":{"popups":1},"https://[*.]www.youtube.com:443,*":{"fullscreen":1}},"plugin_whitelist":{"npsitesafety":{"dll":true}},"pref_version":1},"exit_type":"Normal","exited_cleanly":true,"icon_version":3,"managed_user_id":"","migrated_content_settings_exceptions":true,"migrated_default_content_settings":true,"migrated_default_media_stream_content_settings":true,"name":"First 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B0B59B6DBD77A93150F4C22C0117FA"},"session":{"restore_on_startup":4,"startup_urls":["http://www.google.com/"]},"software_reporter":{"prompt_reason":0,"prompt_seed":"20150601","prompt_version":"3.21.0"},"sync":{"remaining_rollback_tries":0}}


==== Chromium Fix ======================

C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.metrolyrics.com_0.localstorage deleted successfully
C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.metrolyrics.com_0.localstorage-journal deleted successfully
C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_services1.capitalone.com_0.localstorage deleted successfully
C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_services1.capitalone.com_0.localstorage-journal deleted successfully
C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_services2.capitalone.com_0.localstorage deleted successfully
C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_services2.capitalone.com_0.localstorage-journal deleted successfully

==== Set IE to Default ======================

Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="https://mysearch.avg.com?cid={A0743...coid=avgtbavg&cmpid=0715tb&pr=sa&d=2014-02-08 12:39:16&v=18.7.0.147&pid=safeguard&sg=0&sap=hp"
"Search Bar"="http://www.google.com/ie"
"SearchMigratedDefaultURL"="http://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8"
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchUrl]
@="http://www.google.com/search?q=%s"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\AboutURLs]
"Tabs"="res://ieframe.dll/tabswelcome.htm"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\AboutURLs]
"Tabs"="res://ieframe.dll/tabswelcome.htm"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{EC1C4567-00F3-43DD-AFD4-1B0D20F99129}"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{EC1C4567-00F3-43DD-AFD4-1B0D20F99129}] not found

New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Search Bar"="http://go.microsoft.com/fwlink/?LinkId=54896"
"SearchMigratedDefaultURL"="http://go.microsoft.com/fwlink/?LinkId=54896"
"Start Page"="http://www.google.com"
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchUrl]
"(Default)"="http://search.msn.com/results.asp?q=%s"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\AboutURLs]
"Tabs"="about:newtab"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\AboutURLs]
"Tabs"="about:newtab"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{012E1000-F331-11DB-8314-0800200C9A66}"

==== All HKCU SearchScopes ======================

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
{012E1000-F331-11DB-8314-0800200C9A66} Google Url="http://www.google.com/search?q={searchTerms}"
{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing Url="http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IESR02"
{49606DC7-976D-4030-A74E-9FB5C842FA68} Unknown Url="Not_Found"
{6A1806CD-94D4-4689-BA73-E35EA1EA9990} Unknown Url="Not_Found"

==== Deleting CLSID Registry Keys ======================

HKEY_USERS\S-1-5-21-2651812893-2032532347-2012303543-1000\Software\Microsoft\Internet Explorer\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68} deleted successfully
HKEY_USERS\S-1-5-21-2651812893-2032532347-2012303543-1000\Software\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990} deleted successfully
HKEY_USERS\S-1-5-21-2651812893-2032532347-2012303543-1003\Software\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990} deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68} deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68} deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990} deleted successfully

==== Deleting CLSID Registry Values ======================

HKEY_LOCAL_MACHINE\software\Wow6432Node\mozilla\Firefox\extensions\avg@toolbar deleted successfully

==== Deleting Registry Keys ======================

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\5392EF0065BF0144BAF56D7EC071172D deleted successfully
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\AVG SafeGuard toolbar deleted successfully
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{00FE2935-FB56-4410-AB5F-D6E70C1771D2} deleted successfully
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{2FD94FBC-07AE-475C-B522-BFE899B9048E} deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\5392EF0065BF0144BAF56D7EC071172D deleted successfully
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher deleted successfully
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSystemDetect deleted successfully
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Desktop Disc Tool deleted successfully
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GarminExpressTrayApp deleted successfully
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxWatchTray deleted successfully
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\vProt deleted successfully

==== Empty IE Cache ======================

C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Brad\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Brad\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5 emptied successfully
C:\Users\Susan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Susan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5 emptied successfully
C:\Users\Susan\AppData\Local\Temp\Low\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Susan\AppData\Local\Temp\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully

==== Empty FireFox Cache ======================

No FireFox Profiles found

==== Empty Chrome Cache ======================

C:\Users\Brad\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully
C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully

==== Empty All Flash Cache ======================

Flash Cache Emptied Successfully

==== Empty All Java Cache ======================

Java Cache cleared successfully

==== C:\zoek_backup content ======================

C:\zoek_backup (files=1681 folders=582 356514729 bytes)

==== Empty Temp Folders ======================

C:\Users\Brad\AppData\Local\Temp emptied successfully
C:\Users\Default\AppData\Local\Temp emptied successfully
C:\Users\Default User\AppData\Local\Temp emptied successfully
C:\Users\Susan\AppData\Local\Temp will be emptied at reboot
C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully
C:\Windows\Temp will be emptied at reboot

==== After Reboot ======================

==== Empty Temp Folders ======================

C:\Windows\Temp successfully emptied
C:\Users\Susan\AppData\Local\Temp successfully emptied

==== Empty Recycle Bin ======================
 
Let's use FRST again:


FRST.gif
Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please include their content into your next reply.
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:20-07-2015
Ran by Susan (administrator) on SUSAN-PC on 20-07-2015 12:09:46
Running from C:\Users\Susan\Downloads
Loaded Profiles: Susan (Available Profiles: Susan & Brad)
Platform: Windows 7 Ultimate Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
() C:\Windows\System32\spool\drivers\x64\3\dleeserv.exe
( ) C:\Windows\System32\dleecoms.exe
(Garmin Ltd. or its subsidiaries) C:\Program Files (x86)\Garmin\Device Interaction Service\GarminService.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
(McAfee, Inc.) C:\Program Files (x86)\McAfee\SiteAdvisor\mcsacore.exe
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\systemcore\mfemms.exe
(McAfee, Inc.) C:\Windows\System32\mfevtps.exe
(McAfee, Inc.) C:\Windows\System32\mfevtps.exe
(Microsoft Corporation) C:\Windows\SysWOW64\rundll32.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(SoftThinks SAS) C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
(Dell Inc.) C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Safer Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
(Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\AMCore\mcshield.exe
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe
(McAfee, Inc.) C:\Program Files\McAfee\MSC\McAPExe.exe
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\CSP\1.5.495.0\McCSPServiceHost.exe
(Dell Inc.) C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe
(Dell Inc.) C:\Program Files (x86)\Dell Update\DellUpService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
(Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
(Nero AG) C:\Program Files (x86)\Nero\Update\NASvc.exe
(Dell, Inc.) C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
(Dell Inc.) C:\Program Files\Dell\DellDataVault\DellDataVault.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MpCmdRun.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Dell Inc.) C:\Program Files (x86)\Dell Update\DellUpTray.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
() C:\Program Files (x86)\Dell V715w\dleemon.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
(Alcor Micro Corp.) C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
(Apple Inc.) C:\Program Files (x86)\AirPort\APAgent.exe
(CANON INC.) C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\Platform\McUICnt.exe
(Dell, Inc.) C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
(SoftThinks - Dell) C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
() C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
(SoftThinks - Dell) C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
(Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\Windows\System32\CompatTel\wicainventory.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Windows\SysWOW64\cmd.exe
(McAfee, Inc.) C:\Program Files (x86)\McAfee\SiteAdvisor\McChHost.exe
(McAfee, Inc.) C:\Program Files (x86)\McAfee\SiteAdvisor\saUI.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe


==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [10920552 2010-06-22] (Realtek Semiconductor)
HKLM\...\Run: [dleemon.exe] => C:\Program Files (x86)\Dell V715w\dleemon.exe [770728 2011-01-23] ()
HKLM\...\Run: [DellStage] => C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe [2195824 2012-02-01] ()
HKLM-x32\...\Run: [IAStorIcon] => C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe [284440 2011-05-20] (Intel Corporation)
HKLM-x32\...\Run: [ShwiconXP9106] => C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe [237568 2010-03-10] (Alcor Micro Corp.)
HKLM-x32\...\Run: [THX Audio Control Panel] => C:\Program Files (x86)\Creative\THX TruStudio PC\THXAudioCP\THXAudio.exe [963584 2009-12-01] (Creative Technology Ltd)
HKLM-x32\...\Run: [mcui_exe] => C:\Program Files\McAfee.com\Agent\mcagent.exe [616272 2015-05-13] (McAfee, Inc.)
HKLM-x32\...\Run: [AirPort Base Station Agent] => C:\Program Files (x86)\AirPort\APAgent.exe [771360 2009-11-11] (Apple Inc.)
HKLM-x32\...\Run: [IJNetworkScannerSelectorEX] => C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe [449168 2012-03-26] (CANON INC.)
HKLM-x32\...\Run: [vProt] => "C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe"
HKLM-x32\...\runonceex: [Flags] =>
Winlogon\Notify\GoToAssist: C:\Program Files (x86)\Citrix\GoToAssist\822\G2AWinLogon_x64.dll (Citrix Online, a division of Citrix Systems, Inc.)
HKLM\...\Policies\Explorer: [NoControlPanel] 0
HKLM\...\Policies\Explorer: [NoFolderOptions] 0
HKU\S-1-5-18\...\Run: [GarminExpressTrayApp] => C:\Program Files (x86)\Garmin\Express Tray\tray.exe [1010008 2015-04-08] (Garmin Ltd. or its subsidiaries)
HKU\S-1-5-18\...\RunOnce: [{90140000-003D-0000-0000-0000000FF1CE}] => C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H
HKU\S-1-5-18\...\RunOnce: [{90140000-006E-0409-0000-0000000FF1CE}] => C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H
HKU\S-1-5-18\...\RunOnce: [{90140000-0015-0409-0000-0000000FF1CE}] => C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H
HKU\S-1-5-18\...\RunOnce: [{90140000-0016-0409-0000-0000000FF1CE}] => C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H
HKU\S-1-5-18\...\RunOnce: [{90140000-00A1-0409-0000-0000000FF1CE}] => C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H
HKU\S-1-5-18\...\RunOnce: [{90140000-001A-0409-0000-0000000FF1CE}] => C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H
HKU\S-1-5-18\...\RunOnce: [{90140000-0018-0409-0000-0000000FF1CE}] => C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H
HKU\S-1-5-18\...\RunOnce: [{90140000-0019-0409-0000-0000000FF1CE}] => C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H
HKU\S-1-5-18\...\RunOnce: [{90140000-001B-0409-0000-0000000FF1CE}] => C:\Windows\system32\cmd.exe /C del "C:\ProgramData\Microsoft Help\Rgstrtn.lck" /Q /A:H

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKU\S-1-5-21-2651812893-2032532347-2012303543-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
URLSearchHook: HKU\S-1-5-21-2651812893-2032532347-2012303543-1000 - McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - C:\Program Files (x86)\McAfee\SiteAdvisor\x64\mcieplg.dll (McAfee, Inc.)
URLSearchHook: HKU\S-1-5-21-2651812893-2032532347-2012303543-1000 - McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - C:\Program Files (x86)\McAfee\SiteAdvisor\mcieplg.dll (McAfee, Inc.)
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?}
SearchScopes: HKLM -> {AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} URL = http://www.ask.com/web?&o=101881&l=dis&q={SEARCHTERMS}
SearchScopes: HKLM-x32 -> DefaultScope {49606DC7-976D-4030-A74E-9FB5C842FA68} URL =
SearchScopes: HKU\S-1-5-21-2651812893-2032532347-2012303543-1000 -> DefaultScope {012E1000-F331-11DB-8314-0800200C9A66} URL = http://www.google.com/search?q={searchTerms}
SearchScopes: HKU\S-1-5-21-2651812893-2032532347-2012303543-1000 -> {012E1000-F331-11DB-8314-0800200C9A66} URL = http://www.google.com/search?q={searchTerms}
BHO: Canon Easy-WebPrint EX BHO -> {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} -> C:\Program Files (x86)\Canon\Easy-WebPrint EX\addon64\ewpexbho.dll [2014-01-24] (CANON INC.)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2010-09-21] (Microsoft Corp.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
BHO: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre6\bin\jp2ssv.dll [2012-02-08] (Sun Microsystems, Inc.)
BHO-x32: Dell Toolbar -> {09B71986-2AC5-482d-B6CB-42EA34F4F85B} -> C:\Program Files\Dell Printable Web\toolband.dll [2008-12-10] ()
BHO-x32: MSS+ Identifier -> {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} -> C:\Program Files\McAfee Security Scan\3.8.150\McAfeeMSS_IE.dll [2014-04-09] (McAfee, Inc.)
BHO-x32: Canon Easy-WebPrint EX BHO -> {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} -> C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll [2014-01-24] (CANON INC.)
BHO-x32: Spybot-S&D IE Protection -> {53707962-6F74-2D53-2644-206D7942484F} -> C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll [2009-01-26] (Safer Networking Limited)
BHO-x32: Java(tm) Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre6\bin\ssv.dll [2012-03-12] (Sun Microsystems, Inc.)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2010-09-21] (Microsoft Corp.)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
BHO-x32: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll [2012-03-12] (Sun Microsystems, Inc.)
Toolbar: HKLM - Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\addon64\ewpexhlp.dll [2014-01-24] (CANON INC.)
Toolbar: HKLM-x32 - Dell Toolbar - {09B71986-2AC5-482d-B6CB-42EA34F4F85B} - C:\Program Files\Dell Printable Web\toolband.dll [2008-12-10] ()
Toolbar: HKLM-x32 - Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll [2014-01-24] (CANON INC.)
Toolbar: HKU\S-1-5-21-2651812893-2032532347-2012303543-1000 -> No Name - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File
Toolbar: HKU\S-1-5-21-2651812893-2032532347-2012303543-1000 -> No Name - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No File
DPF: HKLM-x32 {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: HKLM-x32 {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} http://support.dell.com/systemprofiler/DellSystemLite.CAB
Handler-x32: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll [2011-05-05] (Cozi Group, Inc.)
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - C:\Program Files (x86)\McAfee\SiteAdvisor\x64\mcieplg.dll [2015-07-03] (McAfee, Inc.)
Handler-x32: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - C:\Program Files (x86)\McAfee\SiteAdvisor\mcieplg.dll [2015-07-03] (McAfee, Inc.)
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - C:\Program Files (x86)\McAfee\SiteAdvisor\x64\mcieplg.dll [2015-07-03] (McAfee, Inc.)
Handler-x32: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - C:\Program Files (x86)\McAfee\SiteAdvisor\mcieplg.dll [2015-07-03] (McAfee, Inc.)
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\18.7.0\ViProtocol.dll No File
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll [2015-05-13] (McAfee, Inc.)
Filter-x32: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll [2015-05-13] (McAfee, Inc.)
Tcpip\Parameters: [DhcpNameServer] 10.0.1.1
Tcpip\..\Interfaces\{328F6F43-F816-42D3-BAA6-2E836359615A}: [DhcpNameServer] 10.0.1.1
Tcpip\..\Interfaces\{F73A8E74-E14D-46C1-9C39-59A51F440F27}: [DhcpNameServer] 10.0.1.1

FireFox:
========
FF Plugin: @java.com/JavaPlugin -> C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll [2012-02-08] (Sun Microsystems, Inc.)
FF Plugin: @mcafee.com/MSC,version=10 -> c:\PROGRA~1\mcafee\msc\NPMCSN~1.DLL [2015-05-13] ()
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.40416.0\npctrl.dll [2015-04-16] ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll [2014-02-18] ()
FF Plugin-x32: @avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin -> C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\18.7.0\\npsitesafety.dll No File
FF Plugin-x32: @canon.com/EPPEX -> C:\Program Files (x86)\Canon\My Image Garden\AddOn\CIG\npmigfpi.dll [2011-11-30] (CANON INC.)
FF Plugin-x32: @garmin.com/GpsControl -> C:\Program Files (x86)\Garmin GPS Plugin\npGarmin.dll [2012-01-05] (GARMIN Corp.)
FF Plugin-x32: @java.com/JavaPlugin -> C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll [2012-03-12] (Sun Microsystems, Inc.)
FF Plugin-x32: @mcafee.com/MSC,version=10 -> c:\PROGRA~2\mcafee\msc\NPMCSN~1.DLL [2015-05-13] ()
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.40416.0\npctrl.dll [2015-04-15] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL [2010-03-24] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2010-11-10] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2010-11-10] (Microsoft Corporation)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll [2015-06-29] (Adobe Systems Inc.)
FF HKLM\...\Firefox\Extensions: [{4ED1F68A-5463-4931-9384-8FFF5ED91D92}] - C:\Program Files (x86)\McAfee\SiteAdvisor
FF Extension: McAfee WebAdvisor - C:\Program Files (x86)\McAfee\SiteAdvisor [2013-05-17]
FF HKLM-x32\...\Firefox\Extensions: [{4ED1F68A-5463-4931-9384-8FFF5ED91D92}] - C:\Program Files (x86)\McAfee\SiteAdvisor
FF HKLM-x32\...\Thunderbird\Extensions: [msktbird@mcafee.com] - C:\Program Files\McAfee\MSK
FF Extension: No Name - C:\Program Files\McAfee\MSK [2013-05-17]

Chrome:
=======
CHR Profile: C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (YouTube) - C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-02-13]
CHR Extension: (Google Search) - C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-04-06]
CHR Extension: (SiteAdvisor) - C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho [2015-02-28]
CHR Extension: (Chrome Hotword Shared Module) - C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg [2015-03-12]
CHR Extension: (Google Wallet) - C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-09-15]
CHR Extension: (Gmail) - C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-03-05]
CHR HKLM\...\Chrome\Extension: [fheoggkfdfchfphceeifdbepaooicaho] - C:\Program Files (x86)\McAfee\SiteAdvisor\McChPlg.crx [2015-07-10]
CHR HKLM-x32\...\Chrome\Extension: [bopakagnckmlgajfccecajhnimjiiedh] - http://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [fheoggkfdfchfphceeifdbepaooicaho] - C:\Program Files (x86)\McAfee\SiteAdvisor\McChPlg.crx [2015-07-10]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S2 CLKMSVC10_9EC60124; C:\Program Files (x86)\Cyberlink\PowerDVD9\NavFilter\kmsvc.exe [248304 2011-08-11] (CyberLink)
R2 DellDataVault; C:\Program Files\Dell\DellDataVault\DellDataVault.exe [2557136 2015-02-26] (Dell Inc.)
R2 DellDataVaultWiz; C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe [201936 2015-02-26] (Dell Inc.)
R2 DellUpdate; C:\Program Files (x86)\Dell Update\DellUpService.exe [232152 2015-05-20] (Dell Inc.)
R2 dleeCATSCustConnectService; C:\Windows\system32\spool\DRIVERS\x64\3\\dleeserv.exe [45224 2010-05-21] ()
R2 dlee_device; C:\Windows\system32\dleecoms.exe [1052328 2010-05-21] ( )
R2 dlee_device; C:\Windows\SysWOW64\dleecoms.exe [598696 2010-05-21] ( )
R2 Garmin Device Interaction Service; C:\Program Files (x86)\Garmin\Device Interaction Service\GarminService.exe [708616 2015-04-08] (Garmin Ltd. or its subsidiaries)
R2 HomeNetSvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [340744 2015-05-06] (McAfee, Inc.)
S2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1871160 2015-06-18] (Malwarebytes Corporation)
S2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [1133880 2015-06-18] (Malwarebytes Corporation)
R2 McAfee SiteAdvisor Service; C:\Program Files (x86)\McAfee\SiteAdvisor\McSACore.exe [155368 2015-07-03] (McAfee, Inc.)
R2 McAPExe; C:\Program Files\McAfee\MSC\McAPExe.exe [754280 2015-05-13] (McAfee, Inc.)
S3 McComponentHostService; C:\Program Files\McAfee Security Scan\3.8.150\McCHSvc.exe [289256 2014-04-09] (McAfee, Inc.)
R2 mccspsvc; C:\Program Files\Common Files\McAfee\CSP\1.5.495.0\McCSPServiceHost.exe [207344 2015-06-04] (McAfee, Inc.)
R2 McMPFSvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [340744 2015-05-06] (McAfee, Inc.)
R2 McNaiAnn; C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [340744 2015-05-06] (McAfee, Inc.)
S3 McODS; C:\Program Files\McAfee\VirusScan\mcods.exe [609592 2015-05-05] (McAfee, Inc.)
R2 mcpltsvc; C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [340744 2015-05-06] (McAfee, Inc.)
R2 McProxy; C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [340744 2015-05-06] (McAfee, Inc.)
R3 mfefire; C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe [232656 2015-04-08] (McAfee, Inc.)
R2 mfemms; C:\Program Files\Common Files\McAfee\SystemCore\\mfemms.exe [373704 2015-05-14] (McAfee, Inc.)
R2 mfevtp; C:\Windows\system32\mfevtps.exe [250672 2015-04-08] (McAfee, Inc.)
R2 MSK80Service; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [340744 2015-05-06] (McAfee, Inc.)
R2 SBSDWSCService; C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [1153368 2009-01-26] (Safer Networking Ltd.)
R2 SupportAssistAgent; C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe [20648 2015-06-11] (Dell Inc.)
R2 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R3 cfwids; C:\Windows\System32\drivers\cfwids.sys [68784 2015-04-08] (McAfee, Inc.)
R3 DDDriver; C:\Windows\System32\drivers\DDDriver64Dcsa.sys [23760 2015-01-30] (Dell Computer Corporation)
R3 DellProf; C:\Windows\System32\drivers\DellProf.sys [23312 2015-01-30] (Dell Computer Corporation)
S3 HipShieldK; C:\Windows\System32\drivers\HipShieldK.sys [198448 2015-04-27] (McAfee, Inc.)
S3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25816 2015-06-18] (Malwarebytes Corporation)
R3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [113880 2015-07-20] (Malwarebytes Corporation)
S3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [63704 2015-06-18] (Malwarebytes Corporation)
R2 McPvDrv; C:\Windows\System32\drivers\McPvDrv.sys [76064 2015-05-08] (McAfee, Inc.)
R3 mfeaack; C:\Windows\System32\drivers\mfeaack.sys [402888 2015-04-08] (McAfee, Inc.)
S3 mfeapfk; C:\Windows\System32\drivers\mfeapfk.sys [181584 2014-10-01] (McAfee, Inc.)
R3 mfeavfk; C:\Windows\System32\drivers\mfeavfk.sys [338272 2015-04-08] (McAfee, Inc.)
R0 mfedisk; C:\Windows\System32\DRIVERS\mfedisk.sys [101872 2015-04-08] (McAfee, Inc.)
R3 mfefirek; C:\Windows\System32\drivers\mfefirek.sys [488000 2015-04-08] (McAfee, Inc.)
R0 mfehidk; C:\Windows\System32\drivers\mfehidk.sys [864200 2015-04-08] (McAfee, Inc.)
R3 mfencbdc; C:\Windows\System32\DRIVERS\mfencbdc.sys [483240 2015-03-26] (McAfee, Inc.)
S3 mfencrk; C:\Windows\System32\DRIVERS\mfencrk.sys [100720 2015-03-26] (McAfee, Inc.)
R0 mfewfpk; C:\Windows\System32\drivers\mfewfpk.sys [335944 2015-04-08] (McAfee, Inc.)
S3 PCDSRVC{3B54B31B-D06B6431-06020200}_0; \??\c:\program files\dell\supportassist\pcdsrvc_x64.pkms [X]
S3 VGPU; System32\drivers\rdvgkmd.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-07-19 18:08 - 2015-07-19 18:09 - 00292648 _____ C:\Windows\Minidump\071915-41121-01.dmp
2015-07-19 18:04 - 2015-07-19 18:04 - 00284392 _____ C:\Windows\Minidump\071915-40887-01.dmp
2015-07-19 17:58 - 2015-07-19 17:58 - 00284392 _____ C:\Windows\Minidump\071915-17612-02.dmp
2015-07-19 17:52 - 2015-07-19 17:52 - 00284392 _____ C:\Windows\Minidump\071915-18564-01.dmp
2015-07-19 17:47 - 2015-07-19 17:47 - 00284392 _____ C:\Windows\Minidump\071915-17378-01.dmp
2015-07-19 17:42 - 2015-07-19 17:42 - 00284392 _____ C:\Windows\Minidump\071915-17596-01.dmp
2015-07-19 17:36 - 2015-07-19 17:36 - 00286488 _____ C:\Windows\Minidump\071915-18423-01.dmp
2015-07-19 14:44 - 2015-07-19 14:45 - 00284392 _____ C:\Windows\Minidump\071915-34913-01.dmp
2015-07-19 14:40 - 2015-07-19 14:40 - 00286488 _____ C:\Windows\Minidump\071915-34086-01.dmp
2015-07-19 14:32 - 2015-07-19 14:32 - 00286448 _____ C:\Windows\Minidump\071915-14648-01.dmp
2015-07-19 14:28 - 2015-07-19 14:28 - 00286856 _____ C:\Windows\Minidump\071915-15693-01.dmp
2015-07-19 14:23 - 2015-07-19 14:23 - 00284392 _____ C:\Windows\Minidump\071915-14383-01.dmp
2015-07-19 14:18 - 2015-07-19 14:18 - 00284392 _____ C:\Windows\Minidump\071915-15303-01.dmp
2015-07-19 13:56 - 2015-07-19 13:43 - 00024064 _____ C:\Windows\zoek-delete.exe
2015-07-19 13:44 - 2015-07-19 14:26 - 00037501 _____ C:\zoek-results.log
2015-07-19 13:43 - 2015-07-19 13:54 - 00000000 ____D C:\zoek_backup
2015-07-19 13:39 - 2015-07-19 13:39 - 01308672 _____ C:\Users\Susan\Desktop\zoek.exe
2015-07-18 20:01 - 2015-07-18 20:01 - 00286696 _____ C:\Windows\Minidump\071815-14539-01.dmp
2015-07-18 19:53 - 2015-07-18 19:53 - 00293352 _____ C:\Windows\Minidump\071815-16723-01.dmp
2015-07-18 13:18 - 2015-07-20 12:10 - 00024689 _____ C:\Users\Susan\Downloads\FRST.txt
2015-07-18 13:17 - 2015-07-18 13:17 - 00000000 ____D C:\Users\Susan\Downloads\royal_blood_digital_album
2015-07-18 13:17 - 2015-07-18 13:17 - 00000000 ____D C:\Users\Susan\Downloads\Hush Or Howl - MP3
2015-07-18 13:17 - 2015-07-18 13:17 - 00000000 ____D C:\Users\Susan\Downloads\7 Cities
2015-07-18 13:17 - 2015-07-18 13:17 - 00000000 ____D C:\Users\Susan\Downloads\12_25133_JohnnyWinter
2015-07-18 13:17 - 2014-02-04 13:45 - 00000000 ____D C:\Users\Susan\Downloads\Lost In The Dream
2015-07-18 13:15 - 2015-07-18 13:15 - 76796180 _____ C:\Users\Susan\Downloads\royal_blood_digital_album.zip
2015-07-18 13:13 - 2015-07-18 13:14 - 171346407 _____ C:\Users\Susan\Downloads\SC310.zip
2015-07-18 13:12 - 2015-07-18 13:13 - 71940031 _____ C:\Users\Susan\Downloads\blackpistolfire_hushorhowl_mp3.zip
2015-07-18 13:11 - 2015-07-18 13:11 - 93077687 _____ C:\Users\Susan\Downloads\7 Cities.zip
2015-07-18 13:08 - 2015-07-18 13:09 - 83367713 _____ C:\Users\Susan\Downloads\12_25133_JohnnyWinter.zip
2015-07-18 08:53 - 2015-07-18 08:53 - 00284392 _____ C:\Windows\Minidump\071815-17300-01.dmp
2015-07-18 08:48 - 2015-07-18 08:48 - 00284392 _____ C:\Windows\Minidump\071815-18018-01.dmp
2015-07-18 08:41 - 2015-07-18 08:41 - 00284392 _____ C:\Windows\Minidump\071815-18033-01.dmp
2015-07-18 08:36 - 2015-07-18 08:36 - 00293336 _____ C:\Windows\Minidump\071815-18657-01.dmp
2015-07-18 03:42 - 2015-07-18 03:42 - 00284392 _____ C:\Windows\Minidump\071815-68328-01.dmp
2015-07-18 03:36 - 2015-07-18 03:36 - 00284392 _____ C:\Windows\Minidump\071815-68500-01.dmp
2015-07-18 03:30 - 2015-07-18 03:30 - 00284392 _____ C:\Windows\Minidump\071815-68968-01.dmp
2015-07-17 18:35 - 2015-07-09 12:58 - 00696320 _____ (Microsoft Corporation) C:\Windows\system32\wuapi.dll
2015-07-17 18:35 - 2015-07-09 12:58 - 00139776 _____ (Microsoft Corporation) C:\Windows\system32\wuauclt.exe
2015-07-17 18:35 - 2015-07-09 12:58 - 00037376 _____ (Microsoft Corporation) C:\Windows\system32\wuapp.exe
2015-07-17 18:35 - 2015-07-09 12:43 - 00566784 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapi.dll
2015-07-17 18:35 - 2015-07-09 12:43 - 00173056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuwebv.dll
2015-07-17 18:35 - 2015-07-09 12:43 - 00093184 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wudriver.dll
2015-07-17 18:35 - 2015-07-09 12:43 - 00030208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wups.dll
2015-07-17 18:35 - 2015-07-09 12:42 - 00034816 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapp.exe
2015-07-17 18:35 - 2015-06-26 21:47 - 00814080 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2015-07-17 18:35 - 2015-06-26 21:43 - 05923840 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2015-07-17 18:35 - 2015-06-26 20:58 - 00620032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2015-07-17 18:35 - 2015-06-26 20:39 - 04520448 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2015-07-17 18:35 - 2015-06-25 03:57 - 03207168 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2015-07-17 18:34 - 2015-07-09 12:59 - 00017856 _____ (Microsoft Corporation) C:\Windows\system32\CompatTelRunner.exe
2015-07-17 18:34 - 2015-07-09 12:58 - 03154944 _____ (Microsoft Corporation) C:\Windows\system32\wucltux.dll
2015-07-17 18:34 - 2015-07-09 12:58 - 02603008 _____ (Microsoft Corporation) C:\Windows\system32\wuaueng.dll
2015-07-17 18:34 - 2015-07-09 12:58 - 01085440 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2015-07-17 18:34 - 2015-07-09 12:58 - 00765440 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
2015-07-17 18:34 - 2015-07-09 12:58 - 00726528 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2015-07-17 18:34 - 2015-07-09 12:58 - 00433664 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2015-07-17 18:34 - 2015-07-09 12:58 - 00227328 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2015-07-17 18:34 - 2015-07-09 12:58 - 00192000 _____ (Microsoft Corporation) C:\Windows\system32\wuwebv.dll
2015-07-17 18:34 - 2015-07-09 12:58 - 00098304 _____ (Microsoft Corporation) C:\Windows\system32\wudriver.dll
2015-07-17 18:34 - 2015-07-09 12:58 - 00091136 _____ (Microsoft Corporation) C:\Windows\system32\WinSetupUI.dll
2015-07-17 18:34 - 2015-07-09 12:58 - 00067584 _____ (Microsoft Corporation) C:\Windows\system32\acmigration.dll
2015-07-17 18:34 - 2015-07-09 12:58 - 00037888 _____ (Microsoft Corporation) C:\Windows\system32\wups2.dll
2015-07-17 18:34 - 2015-07-09 12:58 - 00036864 _____ (Microsoft Corporation) C:\Windows\system32\wups.dll
2015-07-17 18:34 - 2015-07-09 12:58 - 00012288 _____ (Microsoft Corporation) C:\Windows\system32\wu.upgrade.ps.dll
2015-07-17 18:34 - 2015-07-09 12:50 - 01145856 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2015-07-17 18:34 - 2015-07-02 16:21 - 19877376 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2015-07-17 18:34 - 2015-07-02 16:08 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2015-07-17 18:34 - 2015-07-02 15:50 - 02279424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2015-07-17 18:34 - 2015-07-02 15:49 - 25193984 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2015-07-17 18:34 - 2015-07-02 15:46 - 00479232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2015-07-17 18:34 - 2015-07-02 15:40 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2015-07-17 18:34 - 2015-07-02 15:23 - 02885632 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2015-07-17 18:34 - 2015-07-02 15:19 - 12855296 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2015-07-17 18:34 - 2015-07-02 15:12 - 00615936 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2015-07-17 18:34 - 2015-07-02 14:55 - 01310720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2015-07-17 18:34 - 2015-07-02 14:20 - 14453248 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2015-07-17 18:34 - 2015-07-02 13:59 - 01545728 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2015-07-17 18:34 - 2015-06-25 13:09 - 00389832 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2015-07-17 18:34 - 2015-06-25 12:43 - 00342736 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2015-07-17 18:34 - 2015-06-20 15:06 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2015-07-17 18:34 - 2015-06-20 14:50 - 00066560 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2015-07-17 18:34 - 2015-06-20 14:49 - 00584192 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2015-07-17 18:34 - 2015-06-20 14:49 - 00417792 _____ (Microsoft Corporation) C:\Windows\system32\html.iec
2015-07-17 18:34 - 2015-06-20 14:49 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2015-07-17 18:34 - 2015-06-20 14:48 - 00088064 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2015-07-17 18:34 - 2015-06-20 14:40 - 00054784 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2015-07-17 18:34 - 2015-06-20 14:39 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2015-07-17 18:34 - 2015-06-20 14:34 - 00816640 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2015-07-17 18:34 - 2015-06-20 14:34 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2015-07-17 18:34 - 2015-06-20 14:34 - 00114688 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2015-07-17 18:34 - 2015-06-20 14:25 - 00968704 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2015-07-17 18:34 - 2015-06-20 14:21 - 00490496 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2015-07-17 18:34 - 2015-06-20 14:13 - 00077824 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2015-07-17 18:34 - 2015-06-20 14:08 - 00199680 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2015-07-17 18:34 - 2015-06-20 14:07 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2015-07-17 18:34 - 2015-06-20 14:05 - 00316928 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2015-07-17 18:34 - 2015-06-20 13:48 - 00801280 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2015-07-17 18:34 - 2015-06-20 13:48 - 00720384 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2015-07-17 18:34 - 2015-06-20 13:46 - 02125824 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2015-07-17 18:34 - 2015-06-20 13:46 - 01359360 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2015-07-17 18:34 - 2015-06-20 13:26 - 02427392 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2015-07-17 18:34 - 2015-06-20 13:02 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2015-07-17 18:34 - 2015-06-19 13:25 - 00504320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2015-07-17 18:34 - 2015-06-19 13:25 - 00062464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2015-07-17 18:34 - 2015-06-19 13:24 - 00341504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\html.iec
2015-07-17 18:34 - 2015-06-19 13:24 - 00047616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2015-07-17 18:34 - 2015-06-19 13:23 - 00064000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2015-07-17 18:34 - 2015-06-19 13:17 - 00047104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2015-07-17 18:34 - 2015-06-19 13:16 - 00030720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2015-07-17 18:34 - 2015-06-19 13:13 - 00664064 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2015-07-17 18:34 - 2015-06-19 13:13 - 00115712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2015-07-17 18:34 - 2015-06-19 13:03 - 00418304 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2015-07-17 18:34 - 2015-06-19 12:57 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2015-07-17 18:34 - 2015-06-19 12:53 - 00168960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2015-07-17 18:34 - 2015-06-19 12:52 - 00076288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2015-07-17 18:34 - 2015-06-19 12:51 - 00285696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2015-07-17 18:34 - 2015-06-19 12:40 - 02052608 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2015-07-17 18:34 - 2015-06-19 12:40 - 00689152 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2015-07-17 18:34 - 2015-06-19 12:39 - 01155072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2015-07-17 18:34 - 2015-06-19 12:15 - 01951232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2015-07-17 18:34 - 2015-06-19 12:11 - 00710144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2015-07-17 18:34 - 2015-06-17 12:47 - 00404992 _____ (Microsoft Corporation) C:\Windows\system32\gdi32.dll
2015-07-17 18:34 - 2015-06-17 12:37 - 00312320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\gdi32.dll
2015-07-17 18:34 - 2015-06-01 19:07 - 00254976 _____ (Microsoft Corporation) C:\Windows\system32\cewmdm.dll
2015-07-17 18:34 - 2015-06-01 18:47 - 00210432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cewmdm.dll
2015-07-17 18:34 - 2015-04-27 14:23 - 01480192 _____ (Microsoft Corporation) C:\Windows\system32\crypt32.dll
2015-07-17 18:34 - 2015-04-27 14:23 - 00229376 _____ (Microsoft Corporation) C:\Windows\system32\wintrust.dll
2015-07-17 18:34 - 2015-04-27 14:23 - 00188416 _____ (Microsoft Corporation) C:\Windows\system32\cryptsvc.dll
2015-07-17 18:34 - 2015-04-27 14:23 - 00140288 _____ (Microsoft Corporation) C:\Windows\system32\cryptnet.dll
2015-07-17 18:34 - 2015-04-27 14:05 - 00179200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wintrust.dll
2015-07-17 18:34 - 2015-04-27 14:04 - 01174528 _____ (Microsoft Corporation) C:\Windows\SysWOW64\crypt32.dll
2015-07-17 18:34 - 2015-04-27 14:04 - 00143872 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptsvc.dll
2015-07-17 18:34 - 2015-04-27 14:04 - 00103936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptnet.dll
2015-07-17 18:31 - 2015-07-20 12:09 - 00000000 ____D C:\Users\Susan\Downloads\FRST-OlderVersion
2015-07-17 18:28 - 2015-07-17 18:28 - 00286872 _____ C:\Windows\Minidump\071715-40825-01.dmp
2015-07-17 12:22 - 2015-07-17 12:23 - 00287112 _____ C:\Windows\Minidump\071715-41090-01.dmp
2015-07-17 12:16 - 2015-07-17 12:16 - 00293328 _____ C:\Windows\Minidump\071715-20061-01.dmp
2015-07-17 11:04 - 2015-07-17 11:04 - 00293328 _____ C:\Windows\Minidump\071715-28501-01.dmp
2015-07-16 20:23 - 2015-07-16 20:23 - 00286208 _____ C:\Windows\Minidump\071615-25740-01.dmp
2015-07-16 20:21 - 2015-07-01 15:56 - 00155584 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys
2015-07-16 20:21 - 2015-07-01 15:56 - 00095680 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecdd.sys
2015-07-16 20:21 - 2015-07-01 15:49 - 01461760 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2015-07-16 20:21 - 2015-07-01 15:49 - 01216512 _____ (Microsoft Corporation) C:\Windows\system32\rpcrt4.dll
2015-07-16 20:21 - 2015-07-01 15:49 - 00729088 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
2015-07-16 20:21 - 2015-07-01 15:49 - 00342016 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
2015-07-16 20:21 - 2015-07-01 15:49 - 00315392 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll
2015-07-16 20:21 - 2015-07-01 15:49 - 00309760 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll
2015-07-16 20:21 - 2015-07-01 15:49 - 00210944 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll
2015-07-16 20:21 - 2015-07-01 15:49 - 00136192 _____ (Microsoft Corporation) C:\Windows\system32\sspicli.dll
2015-07-16 20:21 - 2015-07-01 15:49 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2015-07-16 20:21 - 2015-07-01 15:49 - 00029184 _____ (Microsoft Corporation) C:\Windows\system32\sspisrv.dll
2015-07-16 20:21 - 2015-07-01 15:49 - 00028160 _____ (Microsoft Corporation) C:\Windows\system32\secur32.dll
2015-07-16 20:21 - 2015-07-01 15:48 - 00044032 _____ (Microsoft Corporation) C:\Windows\system32\cryptbase.dll
2015-07-16 20:21 - 2015-07-01 15:48 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2015-07-16 20:21 - 2015-07-01 15:47 - 00064000 _____ (Microsoft Corporation) C:\Windows\system32\auditpol.exe
2015-07-16 20:21 - 2015-07-01 15:47 - 00031232 _____ (Microsoft Corporation) C:\Windows\system32\lsass.exe
2015-07-16 20:21 - 2015-07-01 15:43 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\msaudite.dll
2015-07-16 20:21 - 2015-07-01 15:43 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\msobjs.dll
2015-07-16 20:21 - 2015-07-01 15:39 - 00686080 _____ (Microsoft Corporation) C:\Windows\system32\adtschema.dll
2015-07-16 20:21 - 2015-07-01 15:30 - 00552960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll
2015-07-16 20:21 - 2015-07-01 15:30 - 00259584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msv1_0.dll
2015-07-16 20:21 - 2015-07-01 15:30 - 00248832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll
2015-07-16 20:21 - 2015-07-01 15:30 - 00221184 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ncrypt.dll
2015-07-16 20:21 - 2015-07-01 15:30 - 00172032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wdigest.dll
2015-07-16 20:21 - 2015-07-01 15:30 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll
2015-07-16 20:21 - 2015-07-01 15:30 - 00036864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptbase.dll
2015-07-16 20:21 - 2015-07-01 15:30 - 00022016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll
2015-07-16 20:21 - 2015-07-01 15:30 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll
2015-07-16 20:21 - 2015-07-01 15:29 - 00665088 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rpcrt4.dll
2015-07-16 20:21 - 2015-07-01 15:29 - 00096768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\sspicli.dll
2015-07-16 20:21 - 2015-07-01 15:29 - 00050176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\auditpol.exe
2015-07-16 20:21 - 2015-07-01 15:27 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msobjs.dll
2015-07-16 20:21 - 2015-07-01 15:26 - 00146432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msaudite.dll
2015-07-16 20:21 - 2015-07-01 15:24 - 00686080 _____ (Microsoft Corporation) C:\Windows\SysWOW64\adtschema.dll
2015-07-16 20:21 - 2015-07-01 14:27 - 00159232 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb.sys
2015-07-16 20:21 - 2015-07-01 14:26 - 00290816 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb10.sys
2015-07-16 20:21 - 2015-07-01 14:26 - 00129024 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb20.sys
2015-07-16 20:20 - 2015-07-04 13:07 - 02087424 _____ (Microsoft Corporation) C:\Windows\system32\ole32.dll
2015-07-16 20:20 - 2015-07-04 12:48 - 01414656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ole32.dll
2015-07-16 20:20 - 2015-06-15 16:50 - 00112064 _____ (Microsoft Corporation) C:\Windows\system32\consent.exe
2015-07-16 20:20 - 2015-06-15 16:45 - 03242496 _____ (Microsoft Corporation) C:\Windows\system32\msi.dll
2015-07-16 20:20 - 2015-06-15 16:45 - 01941504 _____ (Microsoft Corporation) C:\Windows\system32\authui.dll
2015-07-16 20:20 - 2015-06-15 16:45 - 00504320 _____ (Microsoft Corporation) C:\Windows\system32\msihnd.dll
2015-07-16 20:20 - 2015-06-15 16:45 - 00070656 _____ (Microsoft Corporation) C:\Windows\system32\appinfo.dll
2015-07-16 20:20 - 2015-06-15 16:44 - 00128000 _____ (Microsoft Corporation) C:\Windows\system32\msiexec.exe
2015-07-16 20:20 - 2015-06-15 16:43 - 02364416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msi.dll
2015-07-16 20:20 - 2015-06-15 16:43 - 01805824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\authui.dll
2015-07-16 20:20 - 2015-06-15 16:43 - 00337408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msihnd.dll
2015-07-16 20:20 - 2015-06-15 16:42 - 00073216 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msiexec.exe
2015-07-16 20:20 - 2015-06-15 16:42 - 00025088 _____ (Microsoft Corporation) C:\Windows\system32\msimsg.dll
2015-07-16 20:20 - 2015-06-15 16:37 - 00025088 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msimsg.dll
2015-07-16 20:20 - 2015-06-11 12:56 - 01112576 _____ (Microsoft Corporation) C:\Windows\system32\rdpcorets.dll
2015-07-16 20:20 - 2015-06-11 12:16 - 00162816 _____ (Microsoft Corporation) C:\Windows\system32\rdpudd.dll
2015-07-16 20:20 - 2015-06-11 12:15 - 00020992 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\rdpvideominiport.sys
2015-07-16 20:19 - 2015-07-03 13:05 - 00100864 _____ (Microsoft Corporation) C:\Windows\system32\fontsub.dll
2015-07-16 20:19 - 2015-07-03 13:05 - 00046080 _____ (Adobe Systems) C:\Windows\system32\atmlib.dll
2015-07-16 20:19 - 2015-07-03 13:05 - 00041984 _____ (Microsoft Corporation) C:\Windows\system32\lpk.dll
2015-07-16 20:19 - 2015-07-03 13:05 - 00014336 _____ (Microsoft Corporation) C:\Windows\system32\dciman32.dll
2015-07-16 20:19 - 2015-07-03 12:56 - 00070656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\fontsub.dll
2015-07-16 20:19 - 2015-07-03 12:56 - 00034304 _____ (Adobe Systems) C:\Windows\SysWOW64\atmlib.dll
2015-07-16 20:19 - 2015-07-03 12:56 - 00010240 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dciman32.dll
2015-07-16 20:19 - 2015-07-03 12:55 - 00025600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\lpk.dll
2015-07-16 20:19 - 2015-07-03 11:52 - 00372224 _____ (Adobe Systems Incorporated) C:\Windows\system32\atmfd.dll
2015-07-16 20:19 - 2015-07-03 11:42 - 00299008 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\atmfd.dll
2015-07-16 20:11 - 2015-07-16 20:12 - 00284136 _____ C:\Windows\Minidump\071615-21387-01.dmp
2015-07-16 19:56 - 2015-07-16 19:56 - 00285600 _____ C:\Windows\Minidump\071615-36254-01.dmp
2015-07-16 19:14 - 2015-07-16 19:14 - 00286856 _____ C:\Windows\Minidump\071615-37830-01.dmp
2015-07-16 19:08 - 2015-07-16 19:08 - 00286872 _____ C:\Windows\Minidump\071615-38953-01.dmp
2015-07-16 19:04 - 2015-07-16 19:04 - 00301592 _____ C:\Windows\Minidump\071615-19110-01.dmp
2015-07-16 18:52 - 2015-07-16 18:53 - 00301640 _____ C:\Windows\Minidump\071615-20763-01.dmp
2015-07-15 18:02 - 2015-07-15 18:02 - 00295320 _____ C:\Windows\Minidump\071515-18798-01.dmp
2015-07-15 16:36 - 2015-07-19 18:08 - 557027137 _____ C:\Windows\MEMORY.DMP
2015-07-15 16:36 - 2015-07-19 18:08 - 00000000 ____D C:\Windows\Minidump
2015-07-15 16:36 - 2015-07-15 16:36 - 00293368 _____ C:\Windows\Minidump\071515-25022-01.dmp
2015-07-15 16:35 - 2015-05-08 01:42 - 00076064 _____ (McAfee, Inc.) C:\Windows\system32\Drivers\McPvDrv.sys
2015-07-15 16:34 - 2015-04-27 08:02 - 00198448 _____ (McAfee, Inc.) C:\Windows\system32\Drivers\HipShieldK.sys
2015-07-15 16:32 - 2015-07-15 16:32 - 00003064 _____ C:\Windows\System32\Tasks\McAfeeLogon
2015-07-10 19:12 - 2015-07-20 12:08 - 00113880 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2015-07-10 19:12 - 2015-07-10 19:12 - 00001108 _____ C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2015-07-10 19:12 - 2015-07-10 19:12 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2015-07-10 19:12 - 2015-07-10 19:12 - 00000000 ____D C:\ProgramData\Malwarebytes
2015-07-10 19:12 - 2015-07-10 19:12 - 00000000 ____D C:\Program Files (x86)\Malwarebytes Anti-Malware
2015-07-10 19:12 - 2015-06-18 08:41 - 00109272 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2015-07-10 19:12 - 2015-06-18 08:41 - 00063704 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys
2015-07-10 19:12 - 2015-06-18 08:41 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys
2015-07-10 19:11 - 2015-07-20 12:09 - 00000000 ____D C:\FRST
2015-07-10 19:10 - 2015-07-20 12:09 - 02135552 _____ (Farbar) C:\Users\Susan\Downloads\FRST64.exe
2015-07-10 19:10 - 2015-07-10 19:11 - 24345872 _____ (Malwarebytes Corporation ) C:\Users\Susan\Downloads\mbam-setup-2.1.8.1057.exe
2015-06-25 13:37 - 2015-07-10 18:59 - 00000000 __RSD C:\Users\Brad\Documents\McAfee Vaults
2015-06-25 13:37 - 2015-06-25 13:37 - 00000000 ____D C:\Users\Brad\AppData\Local\McAfee File Lock
2015-06-25 13:37 - 2015-06-25 13:37 - 00000000 ____D C:\Users\Brad\AppData\Local\GWX
2015-06-25 13:36 - 2015-06-25 13:36 - 00000000 ____D C:\Users\Brad\AppData\Local\Google
2015-06-25 10:51 - 2015-07-19 14:00 - 00003484 _____ C:\Windows\System32\Tasks\PCDEventLauncherTask
2015-06-25 10:51 - 2015-06-25 10:51 - 00004030 _____ C:\Windows\System32\Tasks\PCDoctorBackgroundMonitorTask
2015-06-25 10:51 - 2015-06-25 10:51 - 00003218 _____ C:\Windows\System32\Tasks\SystemToolsDailyTest
2015-06-25 10:51 - 2015-06-25 10:51 - 00000000 ____D C:\ProgramData\PC-Doctor for Windows
2015-06-25 10:51 - 2015-06-25 10:51 - 00000000 ____D C:\Program Files\Dell Support Center
2015-06-24 01:29 - 2015-06-24 01:29 - 01217192 _____ (Microsoft Corporation) C:\Windows\SysWOW64\FM20.DLL
2015-06-20 13:03 - 2015-06-20 13:03 - 00013018 _____ C:\Users\Susan\Downloads\tickets_676208.html

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-07-20 12:10 - 2013-05-17 16:35 - 00000000 __RSD C:\Users\Susan\Documents\McAfee Vaults
2015-07-20 12:09 - 2014-02-19 16:34 - 00000898 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA1cf2dba4ed3b6ce.job
2015-07-20 12:09 - 2012-09-06 16:13 - 00000894 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-07-20 12:09 - 2012-04-12 16:20 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2015-07-20 12:08 - 2012-02-11 14:15 - 00081384 _____ C:\ProgramData\dleescan.log
2015-07-20 12:08 - 2012-02-08 16:08 - 00000000 ____D C:\Users\Default\AppData\Local\SoftThinks
2015-07-20 12:08 - 2012-02-08 16:08 - 00000000 ____D C:\Users\Default User\AppData\Local\SoftThinks
2015-07-20 12:08 - 2012-02-08 15:43 - 00000000 ____D C:\Program Files (x86)\Dell DataSafe Local Backup
2015-07-20 12:08 - 2012-02-08 15:24 - 01419010 _____ C:\Windows\WindowsUpdate.log
2015-07-19 18:18 - 2009-07-13 23:45 - 00026576 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-07-19 18:18 - 2009-07-13 23:45 - 00026576 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-07-19 18:12 - 2013-11-17 13:31 - 00000000 ____D C:\ProgramData\boost_interprocess
2015-07-19 18:08 - 2009-07-14 00:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2015-07-19 18:08 - 2009-07-13 23:51 - 00063946 _____ C:\Windows\setupact.log
2015-07-19 17:24 - 2014-10-23 19:00 - 00000000 ____D C:\Windows\system32\appmgmt
2015-07-19 17:24 - 2012-02-11 13:43 - 00000000 ____D C:\Users\Susan
2015-07-19 17:23 - 2013-05-17 16:35 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee
2015-07-19 14:09 - 2010-11-20 22:47 - 00598520 _____ C:\Windows\PFRO.log
2015-07-18 17:12 - 2013-01-03 17:30 - 00953344 ___SH C:\Users\Susan\Downloads\Thumbs.db
2015-07-18 17:12 - 2009-07-13 22:20 - 00000000 ____D C:\Windows\system32\NDF
2015-07-18 14:07 - 2012-03-09 16:24 - 00000000 ____D C:\Users\Susan\Documents\Outlook Files
2015-07-18 04:08 - 2009-07-13 22:20 - 00000000 ____D C:\Windows\rescache
2015-07-18 03:23 - 2009-07-13 23:45 - 00416368 _____ C:\Windows\system32\FNTCACHE.DAT
2015-07-18 03:21 - 2014-12-14 04:22 - 00000000 ____D C:\Windows\system32\appraiser
2015-07-18 03:21 - 2014-05-06 18:48 - 00000000 ___SD C:\Windows\system32\CompatTel
2015-07-18 03:21 - 2009-07-13 22:20 - 00000000 ____D C:\Windows\PolicyDefinitions
2015-07-18 03:01 - 2012-03-08 17:23 - 00000000 ____D C:\ProgramData\Microsoft Help
2015-07-17 19:29 - 2012-09-06 16:14 - 00002185 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2015-07-17 18:42 - 2013-08-14 03:01 - 00000000 ____D C:\Windows\system32\MRT
2015-07-17 18:42 - 2013-04-15 12:14 - 00002441 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk
2015-07-17 12:19 - 2013-04-15 12:24 - 00000000 ____D C:\Users\Susan\AppData\Local\CrashDumps
2015-07-16 20:22 - 2014-02-19 16:34 - 00003894 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA1cf2dba4ed3b6ce
2015-07-16 20:22 - 2012-09-06 16:13 - 00003642 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2015-07-15 18:03 - 2009-07-14 00:08 - 00032574 _____ C:\Windows\Tasks\SCHEDLGU.TXT
2015-07-15 16:34 - 2012-02-08 16:02 - 00000000 ____D C:\Program Files\Common Files\mcafee
2015-07-15 16:27 - 2012-04-12 16:20 - 00778416 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2015-07-15 16:27 - 2012-04-12 16:20 - 00003768 _____ C:\Windows\System32\Tasks\Adobe Flash Player Updater
2015-07-15 16:27 - 2012-02-08 15:27 - 00142512 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2015-07-14 07:08 - 2015-01-14 17:18 - 00003886 _____ C:\Windows\System32\Tasks\Adobe Acrobat Update Task
2015-07-10 19:58 - 2009-07-13 22:20 - 00000000 ____D C:\Windows\PLA
2015-07-10 19:32 - 2005-01-01 16:51 - 00000000 ____D C:\Users\Susan\Desktop\MP3S
2015-07-10 19:02 - 2009-07-14 00:09 - 00000000 ____D C:\Windows\System32\Tasks\WPD
2015-07-10 19:01 - 2012-02-21 18:06 - 00000000 ____D C:\Users\Brad
2015-07-10 19:00 - 2014-12-02 14:40 - 00000000 ____D C:\Users\Susan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\JDownloader
2015-07-10 18:59 - 2015-04-05 03:00 - 00000000 ___SD C:\Windows\system32\GWX
2015-07-10 18:59 - 2015-03-16 19:31 - 00000000 ____D C:\Users\Susan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\WinRAR
2015-07-10 18:59 - 2014-12-02 14:36 - 00000000 ____D C:\Users\Susan\Downloads\JDownloader1 Setup
2015-07-10 18:59 - 2014-08-13 10:48 - 00000000 ____D C:\Users\Susan\AppData\Local\JDownloader v2.0
2015-07-10 18:59 - 2014-06-01 16:12 - 00000000 ____D C:\Users\Susan\AppData\Local\Garmin
2015-07-10 18:59 - 2013-05-17 16:35 - 00000000 ____D C:\Program Files\McAfee
2015-07-10 18:59 - 2013-05-17 16:35 - 00000000 ____D C:\Program Files (x86)\McAfee.com
2015-07-10 18:59 - 2013-04-14 15:54 - 00000000 ____D C:\Users\Susan\AppData\Roaming\uTorrent
2015-07-10 18:59 - 2013-04-12 17:36 - 00000000 ____D C:\Users\Susan\AppData\Roaming\Orbit
2015-07-10 18:59 - 2013-04-12 12:56 - 00000000 ____D C:\Users\Susan\AppData\Local\Applian
2015-07-10 18:59 - 2013-04-12 12:55 - 00000000 ____D C:\Users\Susan\AppData\Local\Jaksta_Technologies_Pty_L
2015-07-10 18:59 - 2012-11-12 16:27 - 00000000 ____D C:\ProgramData\McAfee Security Scan
2015-07-10 18:59 - 2012-09-07 03:01 - 00000000 ____D C:\Users\Susan\AppData\Roaming\Skype
2015-07-10 18:59 - 2012-09-06 16:14 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
2015-07-10 18:59 - 2012-03-08 17:23 - 00000000 ____D C:\Users\Susan\AppData\Local\Microsoft Help
2015-07-10 18:59 - 2012-02-22 20:22 - 00000000 ____D C:\ProgramData\Spybot - Search & Destroy
2015-07-10 18:59 - 2012-02-13 12:25 - 00000000 ____D C:\Users\Susan\AppData\Roaming\V715w
2015-07-10 18:59 - 2012-02-11 15:07 - 00000000 ____D C:\Users\Susan\AppData\Local\Nero_AG
2015-07-10 18:59 - 2012-02-11 14:11 - 00000000 ___RD C:\Users\Susan\Desktop\MySyncUPFiles
2015-07-10 18:59 - 2012-02-11 14:11 - 00000000 ____D C:\Users\Susan\AppData\Roaming\Macrovision
2015-07-10 18:59 - 2012-02-11 13:56 - 00000000 ___RD C:\Users\Susan\Virtual Machines
2015-07-10 18:59 - 2012-02-11 13:56 - 00000000 ____D C:\Users\Susan\AppData\Local\VirtualStore
2015-07-10 18:59 - 2012-02-11 13:44 - 00000000 ___RD C:\Users\Susan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Maintenance
2015-07-10 18:59 - 2012-02-11 13:44 - 00000000 ___RD C:\Users\Susan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories
2015-07-10 18:59 - 2012-02-08 15:27 - 00000000 ____D C:\Windows\SysWOW64\Macromed
2015-07-10 18:59 - 2012-02-08 15:27 - 00000000 ____D C:\Windows\system32\Macromed
2015-07-10 18:59 - 2010-11-21 02:16 - 00000000 ___RD C:\Users\Public\Recorded TV
2015-07-10 18:58 - 2013-04-13 17:34 - 00000000 ____D C:\Users\Susan\AppData\Local\TechSmith
2015-07-10 18:58 - 2012-03-05 17:54 - 00000000 ____D C:\Users\Susan\Documents\Fax
2015-07-10 18:58 - 2012-02-21 07:50 - 00000000 ____D C:\Users\Susan\AppData\Roaming\SoftGrid Client
2015-07-10 18:58 - 2012-02-13 13:00 - 00000000 ____D C:\Users\Susan\AppData\Roaming\PCDr
2015-07-10 18:58 - 2012-02-11 16:25 - 00000000 ____D C:\Users\Susan\AppData\Roaming\Intuit
2015-07-10 18:58 - 2012-02-11 14:02 - 00000000 ____D C:\Users\Susan\AppData\Roaming\Adobe
2015-07-10 18:58 - 2012-02-11 13:44 - 00000000 ____D C:\Users\Susan\AppData\Roaming\Macromedia
2015-07-10 18:58 - 2009-07-13 22:20 - 00000000 ____D C:\Windows\registration
2015-07-10 18:58 - 2009-07-03 18:52 - 00000000 ____D C:\Users\Susan\Documents\wdfp506
2015-07-10 18:58 - 2009-07-03 18:52 - 00000000 ____D C:\Users\Susan\Documents\DVDFab
2015-07-10 18:58 - 2007-07-07 12:09 - 00000000 ____D C:\Users\Susan\Documents\New CDs
2015-07-10 18:57 - 2013-04-16 15:10 - 00000000 ____D C:\Users\Susan\AppData\Local\Cyberlink
2015-07-10 18:57 - 2012-09-06 16:13 - 00000000 ____D C:\Users\Susan\AppData\Local\Google
2015-07-10 18:57 - 2012-04-13 16:27 - 00000000 ____D C:\Users\Susan\AppData\Local\Citrix
2015-07-10 18:57 - 2012-02-11 16:30 - 00000000 ____D C:\Users\Susan\AppData\Local\Microsoft Games
2015-07-10 18:57 - 2012-02-11 13:57 - 00000000 ____D C:\Users\Susan\AppData\Local\Dell
2015-07-10 18:49 - 2012-02-21 18:06 - 00000000 ____D C:\Users\Brad\AppData\Local\SoftThinks
2015-07-03 08:43 - 2012-02-12 20:30 - 130333168 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2015-07-01 14:25 - 2009-07-14 00:13 - 00783424 _____ C:\Windows\system32\PerfStringBackup.INI
2015-07-01 14:24 - 2012-03-09 15:07 - 00000000 ____D C:\Users\Susan\AppData\Local\Windows Live
2015-07-01 14:10 - 2015-02-13 04:03 - 00003820 _____ C:\Windows\System32\Tasks\Dell SupportAssistAgent AutoUpdate
2015-07-01 14:09 - 2015-02-13 04:03 - 00000000 ____D C:\ProgramData\SupportAssistAgent
2015-06-25 13:41 - 2013-04-01 16:07 - 00000000 ____D C:\Users\Brad\AppData\Roaming\Apple Computer
2015-06-25 13:37 - 2013-04-01 16:07 - 00111840 _____ C:\Users\Brad\AppData\Local\GDIPFONTCACHEV1.DAT
2015-06-25 13:37 - 2013-04-01 16:07 - 00000000 ___RD C:\Users\Brad\Virtual Machines
2015-06-25 13:36 - 2013-04-01 16:07 - 00001379 _____ C:\Users\Brad\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
2015-06-25 10:51 - 2012-02-08 15:43 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Dell
2015-06-25 10:50 - 2012-02-13 13:00 - 00000000 ____D C:\ProgramData\PCDr
2015-06-23 13:30 - 2010-11-20 22:27 - 00300704 ____N (Microsoft Corporation) C:\Windows\system32\MpSigStub.exe

==================== Files in the root of some directories =======

2013-04-13 18:34 - 2013-04-15 19:29 - 0003584 _____ () C:\Users\Susan\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
2012-02-15 18:39 - 2012-02-15 18:39 - 0000000 _____ () C:\ProgramData\cmn_upld.log
2012-02-12 20:04 - 2013-04-12 03:00 - 0014932 _____ () C:\ProgramData\dlee.log
2012-03-04 19:20 - 2014-05-15 13:09 - 0001102 _____ () C:\ProgramData\dleeDiagnostics.log
2012-02-11 14:53 - 2014-05-12 13:06 - 0334944 _____ () C:\ProgramData\dleeJSW.log
2012-02-11 14:15 - 2015-07-20 12:08 - 0081384 _____ () C:\ProgramData\dleescan.log
2012-02-11 15:05 - 2012-02-11 15:05 - 0000252 _____ () C:\ProgramData\FastPics.log
2012-02-15 18:39 - 2012-02-15 18:39 - 0000000 _____ () C:\ProgramData\LxWbGwLog.log
2012-02-11 16:25 - 2015-02-22 18:41 - 0001095 _____ () C:\ProgramData\Microsoft.SqlServer.Compact.400.32.bc

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2015-07-18 04:01

==================== End of log ============================
 

Attachments

From now on, please upload all reports, without exception. Thanks.



Download WhoCrashed from here:
http://www.resplendence.com/download/whocrashedSetup.exe

This program will try to verify the analysis, which is the cause of driver error.
Note: This program requires installation.



Double-click to start the installation, and click Next .
  • Check I accept the agreement and then the Next .
    The program install to that location, and under that name by the program you offer.
  • Click Next and in the next window, click Next
  • Check Create a Desktop Icon and then click Next and then Install .



    After you've installed WhoCrashed program, run it.

    Note: If you get message that it look like this:



    Click Download the requested file from the Microsoft site now and wait for the process to
    download additional files and installation is complete.





    >> When the program starts, click Analyze .
    When scanning is done,click OK .
  • Right-click on the area of the page with the report and select Select All, .
  • Right-click on the area of the page with the report and select copy
  • Open a new Notepad and select past to copy the contents of the logo in the notepad.
Now you can close the program.

Please attach here notepad with that logreport.