- Apr 24, 2016
Pricing and auto-renewal
Further info in the report:Advice on Choosing Computer Security Software
There is no such thing as the perfect security program, or the best one for all needs and every user. Being recognized as “Product of the Year” does not mean that a program is the “best” in all cases and for everyone: it only means that its overall performance in our tests throughout the year was consistent and unbeaten. Before selecting a security product, please visit the vendor’s website and evaluate their software by downloading a trial version. Our awards are based on test results only and do not consider other important factors (such as available interface languages, price, and support options), which you should evaluate for yourself.
Pricing and auto-renewal
Help and support for technical issuesIn the table below we have listed the (rounded) current discount price, full list price and auto-renewal prices (where applicable), including sales tax, for the paid products in the 2021 Main Test Series. We note that nearly all vendors show prices for consumer products on their websites with taxes included, but this is not guaranteed. You might like to check on this before buying a product. Please also note that changes in currency exchange rates may influence the price in some cases.
Product ReviewsSorry, AV-Comparatives does not provide technical support for any product. However, if you need assistance with your AV product, we have listed below some of the English-language help and support options for the products in our Consumer Main Test Series. You can click on the links to go directly to the relevant pages of the respective products’ websites.
Product Online Help Support Forum Contact Support Avast Free Antivirus Online Help Avast Forum n/a AVG Antivirus Free Online Help AVG Forum n/a Avira Antivirus Pro Online Help Avira Forum Contact Bitdefender Internet Security Online Help Bitdefender Forum Contact ESET Internet Security Online Help ESET Forum Contact G Data Total Security Online Help n/a Contact K7 Total Security Online Help K7 Forum Contact Kaspersky Internet Security Online Help Kaspersky Forum Contact Malwarebytes Premium Online Help Malwarebytes Forum Contact McAfee Total Protection Online Help McAfee Forum Contact Microsoft Defender Antivirus Online Help Microsoft Forum n/a NortonLifeLock Norton 360 Online Help NortonLifeLock Forum Contact Panda Free Antivirus Online Help Panda Forum n/a TotalAV Total Security Online Help n/a Contact Total Defense Essential Antivirus Online Help n/a Contact Trend Micro Internet Security Online Help Trend Micro Forum Contact VIPRE Advanced Security Online Help VIPRE Forum Contact
Despite all the criticism, I think this is the best and most comprehensive report on antivirus software out there.The aim of the user-experience review is to give readers an idea of what each tested product is like to use in everyday situations.