Solved Counterflix ads and random ad popups

[mmtasty]

Hi i got rid of the virus once then it came back again the next day and now im stuck with it. i saw that there was counterflix, dns unlocker, and a reimage website keeps popping up, this happened when i was taking an online exam and needed to download a progrem that let someone control my computer to make sure that i was not cheating, that was when i noticed that the vrisu had hit m

 

[TwinHeadedEagle]

Hello,


Please download Zemana AntiMalware and save it to your Desktop.

• Install the program and once the installation is complete it will start automatically.
• Without changing any options, press Scan to begin.
• After the short scan is finished, if threats are detected press Next to remove them.

Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.​

• Open Zemana AntiMalware again.
• Click on
  
  icon and double click the latest report.
• Now click File > Save As and choose your Desktop before pressing Save.
• The only left thing is to attach saved report in your next message.

 

[mmtasty]

Here you are sir

 

[mmtasty]

also, adwarecleaner found the exact same "virus's" the other day and it removed them but its back again

 

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.

 

[mmtasty]

Here you are, this virus keeps coming back everyday but ill see what happens today

 

[mmtasty]

and the virus came back again not sure whats going on, here are the new frst and addition txts

 

[mmtasty]

Now I wanted to reinstall chrome and so I did and now I can't download chrome and Microsoft edge isn't opening :/

 

[mmtasty]

Zenma

 

[TwinHeadedEagle]

Can you scan with Zemana again?

 

[mmtasty]

also scanned with frst incase

 

[TwinHeadedEagle]

How is your PC behaving now?

 

[mmtasty]

It's fine during the day but at night the malware comes back it's been doing this for about 5 days

 

[mmtasty]

and now its back again

 

[mmtasty]

i remove it and it comes back everyday, here is the malwarebytes log file

 

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.

 

[mmtasty]

ok, just updated my java cause read somewhere it might a reason for the virus to come back, but here are the logs

 

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[mmtasty]

it said that the frst stopped working but it made a log file should i re run it ?

 

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.