Hello
When I unlocked my computer at around 16:00 on date 28/1-2020 the cursor started doing a lot of things very quickly and I couldn’t control the cursor from my touchpad. It all happened very fast and the few things I noticed It did was closing the internet taps I had open from last time I used the computer earlier that day. It also clicked around in my computer settings. As soon as I noticed that something was wrong I made a force shutdown on my computer by holding down the on/off button. So the event only lasted for about 3-5 seconds before I shut it down. Afterwards I reopened my computer without internet access and the cursor stayed normal, then I turned the Wi-Fi back on and everything was still normal. I then did a Bitdefender full system scan. The system scan found nothing.
I’m still worried that the rootkit/malware did its job and that the safety of my personal information is compromised.
I have tried to look at the program event log files but I have zero experience with this so I can’t tell suspicious activity from normal activity.
For a couple of weeks ago I sent a bdsyslog file to bitdefender costumer support (I have a paid version of Bitdefender). Support sent it to their virus lab and I got a reply from them saying they didn’t find anything suspicious and that I should just update the driver from my mousepad (lol). I did that and the driver was already up to date.
As requested from this website I ran Malwarebytes and it found nothing, then I ran FRST-64bit as admin. And now have the two log files attached to this post.
An important note: last year 2nd of march I had the same thing happen to me. The cursor went rouge and started doing a lot of actions and entering all sorts of programs on my computer. Last time I also force-shutdown my pc, reopened without web, no problem, activated the web, still no problem. I then ran all sorts of scans with multiple antivirus and antimalware programs and they said all good. To be shure I did a factory reset on my pc and thought it was the end of it but then it happened again 28/1-2020
I even ran GMER last year just after the first incident and it just BSOD.
Please help me.
When I unlocked my computer at around 16:00 on date 28/1-2020 the cursor started doing a lot of things very quickly and I couldn’t control the cursor from my touchpad. It all happened very fast and the few things I noticed It did was closing the internet taps I had open from last time I used the computer earlier that day. It also clicked around in my computer settings. As soon as I noticed that something was wrong I made a force shutdown on my computer by holding down the on/off button. So the event only lasted for about 3-5 seconds before I shut it down. Afterwards I reopened my computer without internet access and the cursor stayed normal, then I turned the Wi-Fi back on and everything was still normal. I then did a Bitdefender full system scan. The system scan found nothing.
I’m still worried that the rootkit/malware did its job and that the safety of my personal information is compromised.
I have tried to look at the program event log files but I have zero experience with this so I can’t tell suspicious activity from normal activity.
For a couple of weeks ago I sent a bdsyslog file to bitdefender costumer support (I have a paid version of Bitdefender). Support sent it to their virus lab and I got a reply from them saying they didn’t find anything suspicious and that I should just update the driver from my mousepad (lol). I did that and the driver was already up to date.
As requested from this website I ran Malwarebytes and it found nothing, then I ran FRST-64bit as admin. And now have the two log files attached to this post.
An important note: last year 2nd of march I had the same thing happen to me. The cursor went rouge and started doing a lot of actions and entering all sorts of programs on my computer. Last time I also force-shutdown my pc, reopened without web, no problem, activated the web, still no problem. I then ran all sorts of scans with multiple antivirus and antimalware programs and they said all good. To be shure I did a factory reset on my pc and thought it was the end of it but then it happened again 28/1-2020
I even ran GMER last year just after the first incident and it just BSOD.
Please help me.
