Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
Much better, thanks, I checked the task manager and there are not processes named dellhost32 running. The laptop looks fine for me. The adobe blurriness is still there so it is not related with the virus looks like. A million Thanks!
Download DelFix by Xplode and save it to your desktop.
Run the tool by right click on the
icon and Run as administrator option.
Make sure that these ones are checked:
Remove disinfection tools
Purge system restore
Reset system settings
Push Run and wait until the tool completes his work.
All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)
The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.