Solved Dsq\network\sysnetwk.exe Malware

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BryLeonardo

New Member
Thread author
Oct 11, 2017
5
Hello,

I was doing some job online when my browser turned into a nightmare. Every time I click on some page links, it redirects me to some ads page. The worst part is I'm not even using my web browser and it just popped open every time.

My Windows Security Center excluded lots of folders and items and later it won't open automatically. Windows Firewall turned off. Proxy settings has been modified.

C:\ProgramData\Microsoft\Network\Dsq\network\sysnetwk.exe

I've used Zemana Antimalware to scan my system and remove the malware and also deleting the malware manually from the location folder but it goes back every time. Sometimes, when I click on a link, it still redirects me to an ads page.

I hope you can fix my laptop.

Thanks in advance. :)
 

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  • Addition.txt
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  • FRST.txt
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  • 2017.10.12-22.46.02-i0-t92-d5.txt
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  • 2017.10.13-00.59.29-i4-t2-d2.txt
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TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Hello,


Download
51a5f31352b88-icon_MBAR.png
Malwarebytes Anti-Rootkit to your desktop.
  • Double-click the icon to start the tool.
  • It will ask you where to extract it, then it will start.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Click in the introduction screen "next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder and paste the content of the following files in your next reply:
    • "mbar-log-{date} (xx-xx-xx).txt"
    • "system-log.txt"
 
  • Like
Reactions: Thunderbold

BryLeonardo

New Member
Thread author
Oct 11, 2017
5
Hello,

I was busy few days ago so I haven't read the reply.
I follow your instructions and here are my results.

I hope this will get cured soon.
 

Attachments

  • mbar-log-2017-10-16 (21-45-39).txt
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  • system-log.txt
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TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Very good. Let's continue:

51a46ae42d560-malwarebytes_anti_malware.png
Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Install the progam.
  • Click the Settings tab, in the left panel choose Protection and tick Scan for rootkits.
  • Click the Scan tab, choose Threat Scan is checked and click Start Scan.
  • If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the Reports tab.
  • Double-click the Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply.



adwcleaner_new.png
Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.
  • Right-click on
    adwcleaner_new.png
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan.
  • When finished, please click Clean.
  • Your PC should reboot now.
  • After reboot, logfile will be opened. Copy its content into your next reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner
 

BryLeonardo

New Member
Thread author
Oct 11, 2017
5
Good day!

Here are the txt files that I've got.
 

Attachments

  • MBreport.txt
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  • AdwCleaner[C0].txt
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  • AdwCleaner[S0].txt
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BryLeonardo

New Member
Thread author
Oct 11, 2017
5
Thank you so much! My laptop's working fine now like brand new except for every startup Windows Security Center displays this false notifications though Windows Security Center is on at startup. It's not that big issue for me, I think.
 

Attachments

  • WSC.png
    WSC.png
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  • tray.png
    tray.png
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BryLeonardo

New Member
Thread author
Oct 11, 2017
5
Hello,
I've already fixed the problem. No more error notifications. Thank you so much for helping me clean my laptop. A really big thanks to you!! :giggle::giggle::giggle:
 
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