Explorer.exe Consuming Resources

[Priscila]

I ran the scan and attached the scanlog .txt file.
Note: It found 14 objects, and after it rebooted, malwarebytes alerted me that it blocked two websites.

 

[TwinHeadedEagle]

Please re-run

Malwarebytes' Anti-Malware.

• Click the History tab.
• Click Application Logs and double-click the newest Protection Log.
• At the bottom click Export and choose Text file.

Save the file to your desktop and include its content in your next reply.



How is your PC now?

 

[Priscila]

Unfortunately, the process keeps coming back causing the spiking and issues with my PC. Please see attached for the scan log. Thank you very much for trying to help me!

 

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

 

[Priscila]

I ran the Farbar scan. Please see attached for the two .txt files.

 

[TwinHeadedEagle]

PC is clean, I really don't know what is causing this, probably some kind of bug in Microsoft software. I suggest to contact their support.