Fake Adobe and Java automatic downloads

[surfatlantic]

The infection started approximately 3 - 4 weeks ago. A tab pops up in Chrome that would suggest downloading un Adobe Flash update. When dialog box is closed, an exe file is downloaded anyway. Sometime McAfee identifies this as a PUP and suggests removal. Initially also, there were in page ads popping up. Some times pages would be redirected to random sites - usually gambling. Recently, the download suggestions have started to include Java updates. I seem to have been able to remove the in page ad pop ups but other symptoms prevail. Sometime I get a page warning that I am about to proceed to a phishing site.

I have followed numerous removal guides on this site and others. Clean browsers (extensions, search engines), Change DNS to google server, remove unwanted/recently installed file, run AdwCleaner, Run Malwarebytes, Run Hitman Pro, Run McAfee Anti Virus. This identifies and lists PUPs for removal and that seems to temporarily clean the system but it seems to re-spawn.

 

[TwinHeadedEagle]

Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:

• At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
• Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
• Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
• Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  
• All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
• If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
• I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
• Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  
• Please attach all report using
  
  button below. Doing this, you make it easier for me to analyze and fix your problem.
  
• Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

[surfatlantic]

Thanks for the prompt reply - here are the Farbar scan logs.

 

[TwinHeadedEagle]

Can you try to reset your router to factory settings?

 

[surfatlantic]

Hi, I've reset the router. I have changed the SSID back to my local name to avoid resetting all devices.

 

[TwinHeadedEagle]

Good. How is the situation now?

 

[surfatlantic]

Hi, still there I'm afraid. I started Chrome, logged into facebook then opened another tab which redirected to a download page for Chrome update

 

[TwinHeadedEagle]

Make a picture please.

 

[surfatlantic]

Here you go - sorry I should have attached it straight away as I'd done the screen grab

 

[TwinHeadedEagle]

Can you try to reinstall Google Chrome?

 

[surfatlantic]

Initially it wouldn't reinstall as it said Chrome was still running although I couldn't see it in the processes list in task manager. A restart allowed me reinstall - I've hit a few sites and it seems to be ok. I'll keep monitoring it throughout the day. Thanks

 

[TwinHeadedEagle]

Okay, keep me updated.