fbi ransomeware/white screen

travis

New Member
Thread author
Verified
Nov 8, 2013
32
Kuttus,
I ran the ESET scan but no log was generated or I'm looking in the wrong spot for it. . I saw on your post that it might do that. I am going to move onto the kapersky scan next. when that is done i will post the report. I will try the ESET scan again after that.
Regards,
Travis
 

travis

New Member
Thread author
Verified
Nov 8, 2013
32
Kuttus,
my kaslog.txt is 312MB. I'm having trouble attaching or pasting this file due to the size. I will continue to try to get you this file as quickly as possible.
Regards,
Travis
 

travis

New Member
Thread author
Verified
Nov 8, 2013
32
Kuttus,
I tried to upload/drag drop the kaslog.txt file to scribd but I am getting a conversion error. what do you recommend?
 

travis

New Member
Thread author
Verified
Nov 8, 2013
32
Kuttus,
I don't see any indication that anything was found. it shows ok and that nothing was changed.
Regards,
Travis
 

travis

New Member
Thread author
Verified
Nov 8, 2013
32
I'm not having any issues that I can see. I added sandboxie for isolating my browser when i'm online. My computer seems to be running good.
Regards,
Travis
 

kuttus

Level 2
Verified
Oct 5, 2012
2,697
Double click on OTL to run it
  • Click on the Cleanup button at the top.
  • You will be asked to reboot the machine to finish the Cleanup process. Choose Yes
  • This will remove itself and other tools we may have used.




Now that your PC is clean, I recommend you to create a new System Restore point then purge the old ones after.

For XP
How to create a Restore Point in XP
Delete all restore points except the most recent one

For Vista
Create a restore point
Delete all but the most recent restore point

For Windows 7
Create a restore point
Delete all but the most recent restore point - Click the Delete all but the most recent restore point link




Keep your system updated
  • Keeping your programs (especially Adobe and Java products) updated is essential. Update Checker will notify you if any of your programs require an update.
  • Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office product bugs and vulnerabilities.
  • Please ensure you update your system regularly and have automatic updates on. You can learn how to turn Automatic Updates on here


I also recommend you to switch your antivirus program to a better one. Here are some suggestions:

In addition to your antivirus, you need additional protection such as a firewall and behavioural blocker.


Here are only a few suggestions that will improve your system security. Should you wish to allow us to make full recommendations and set your PC up with maximum security, please start a thread here. Our community of PC enthusiasts and experts will give you feedback and help you secure your system from future malware infections.


Internet Explorer may be the most popular browser but it's definitely not the most secure browser. Consider using other browsers with addition add-ons to safeguard your system while browsing the internet.

Firefox is a more secure, faster browser than Internet Explorer. Firefox contains less vulnerabilities, reducing the risk of drive-by downloads. In addition, you can add the following add-ons to increase security.
  • KeyScramber - Encrypts your keystrokes to protect you against keyloggers that steals personal & banking information
  • AdBlock - Disable/blocks advertisements on websites so you won't accidentally click on a malicious ad.
  • NoScript - Disables Flash & Java contents to avoid exploits or drive-by attacks
  • Web of Trust - Shows the website rating by other users and blocks dangerous and poor-rated sites

Google Chrome is another good browser that is faster and more secure than Internet Explorer by having a sandbox feature. Additionally, you can add the following add-on to Chrome to heighten security.


Lastly, it is important to perform system maintenance on a regular basis. Here are a few tools and on-demand scanners that you should keep & use every 1-2 weeks to keep your system healthy.

Other than that, stay safe out there! If you have any other questions or concerns, feel free to ask :)

<hr />
What's next?
  1. Bulild up your malware defenses by starting a new thread in Security Configuration Wizard forum.
  2. Learn how to avoid malware by reading this article <a href="http://malwaretips.com/blogs/how-to-easily-avoid-pc-infections/">How to easily avoid malware</a>
  3. Be an active member in the MalwareTips community! :)



My virus removal help is always free. Should you wish to show your appreciation via a donation, it will be much appreciated.
 

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