FBI warns of increased use of cryptocurrency ATMs, QR codes for fraud

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The Federal Bureau of Investigation (FBI) warns that victims of various fraud schemes are increasingly asked by criminals to use cryptocurrency ATMs and Quick Response (QR) codes, making it harder to recover their financial losses.

The warning was published as a public service announcement on the Bureau's Internet Crime Complaint Center (IC3) on Thursday.

"The FBI has seen an increase in scammers directing victims to use physical cryptocurrency ATMs and digital QR codes to complete payment transactions," the federal law enforcement agency said.

This tactic is used by criminals behind various fraudulent schemes, including online impersonation where the scammer claims to be a government, law enforcement, a legal office, or utility company representative. Fraudsters will also use it in romance schemes where they first establish an online relationship with their victims before asking for money or in other common scams and frauds.
The FBI shared the following tips to help those targeted in such scams protect themselves:
  • Do not send payment to someone you have only spoken to online, even if you believe you have established a relationship with the individual.
  • Do not follow instructions from someone you have never met to scan a QR code and send payment via a physical cryptocurrency ATM.
  • Do not respond to a caller, who claims to be a representative of a company, where you are an account holder, and who requests personal information or demands cryptocurrency. Contact the number listed on your card or the entity directly for verification.
  • Do not respond to a caller from an unknown telephone number, who identifies as a person you know and requests cryptocurrency.
  • Practice caution when an entity states they can only accept cryptocurrency and identifies as the government, law enforcement, a legal office, or a utility company. These entities will likely not instruct you to wire funds, send checks, send money overseas, or make deposits into unknown individuals’ accounts.
  • Avoid cryptocurrency ATMs advertising anonymity and only requiring a phone number or e-mail. These cryptocurrency ATMs may be non-compliant with US federal regulations and may facilitate money laundering. Instructions to use cryptocurrency ATMs with these specific characteristics are a significant indicator of fraud.
  • If you are using a cryptocurrency ATM and the ATM operator calls you to explain that your transactions are consistent with fraud and advises you to stop sending money, you should stop or cancel the transaction.