Firefox hijacked by Ask.com

Paddy Doyle

New Member
Thread author
Jan 15, 2014
2
When I try to open Firefox it is taken over by Ask.com. I an trying to get rid of it. Can anyone help?
 

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TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Hi,

Please download zoek.zip or zoek.rar by smeenk (
Zoek_icon.png
) from here or here and save it to your Desktop.
Unpack the archive...
  • Close any open browsers
  • Temporarily disable your AntiVirus program. (If necessary)
    If you are unsure how to do this please read this or this Instruction.
  • Double click on zoek.exe to run the tool .
    Please wait while the tool does not start...
  • Copy the text present inside the code box below and paste it into the large window in the zoek tool:

    Code:
    createsrpoint; 
    StandardSearch; 
    emptyfolderscheck; 
    installer-list; 
    installedprogs; 
    uninstall-list;
  • Click on
    Run%20Script%20by%20zoek.png
    button.
    Please wait until a logreport will open (this can be after reboot)
  • Save notepad to your Desktop and attach here zoek-results.log
    Note: It will also create a log in the C:\ directory named "zoek-results.log"
 

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