G-Data 2013 blooper?Where is the trial button?

Status
Not open for further replies.

Jack

Administrator
Thread author
Verified
Staff Member
Well-known
Jan 24, 2011
9,377
So I've decided to give G-Data Internet Security 2013 a spin.... And after a massive 362 MB download , I have installed this product....
After the computer restart ,I wanna it to update the antivirus .... and guess what .... I can't find a way to activate this product as a free 30 days trial.
sE5A1.png

When trying to update the product or to activate the license,G-DATA is asking me to provide my account username and password....
I wasn't asked at any point to enter my email or any other detail when I've downloaded G-Data Internet Security so from where on earth I could get the username?

aVIgR.png


xc7YD.png


R9S6U.png


For those who wanna give it a try : https://www.gdata-software.com/free-trial.html
 
  • Like
Reactions: Littlebits
P

Plexx

I believe 2012 version was the exact same issue.

That aside, client size is still rather massive.
 

McLovin

Level 76
Verified
Honorary Member
Malware Hunter
Apr 17, 2011
9,222
I was always under the impression that you had to activate it via email :-/
 

arsenaloyal

Level 3
Verified
Aug 6, 2012
354
well gdata,bitdefender and trustport have huge installers, that put me off them right away.
 

tapoo

Level 4
Verified
Jan 21, 2012
639
^^ Gdata and trustport are multi-engine antivirus software, so they should donwload huge database i think....
 

McLovin

Level 76
Verified
Honorary Member
Malware Hunter
Apr 17, 2011
9,222
Would like to know where it is?

I was about to do a test on it, till I can't find a trial button. :-/
 

Ink

Administrator
Verified
Staff Member
Well-known
Jan 8, 2011
22,361
Try contacting them:
https://www.gdata-software.com/support.html
 

McLovin

Level 76
Verified
Honorary Member
Malware Hunter
Apr 17, 2011
9,222
Earth said:
Try contacting them:
https://www.gdata-software.com/support.html

Well done that.

fecc9682ca6642db9f32919.png


Just a matter of time before they contact me again.
 

softwareFREEk

Level 1
Verified
Dec 27, 2012
621
McLovin said:
I was always under the impression that you had to activate it via email :-/

I was under similar as McLovin
  1. Jack have you tested GData software before?
    if so you are you able to log into that account to register?
  2. If No? are you able to create a new account? to register trial
I have heard that there are other testers with the very same trial activation issues
 

malbky

Level 1
Jun 23, 2011
1,011
This issue was reported by 7Tutorials too. As Bioz said it persists from the 2012 edition.
 

chrlshlmn

Level 1
Verified
Nov 12, 2013
19
So I've decided to give G-Data Internet Security 2013 a spin.... And after a massive 362 MB download , I have installed this product....
After the computer restart ,I wanna it to update the antivirus .... and guess what .... I can't find a way to activate this product as a free 30 days trial.
sE5A1.png

When trying to update the product or to activate the license,G-DATA is asking me to provide my account username and password....
I wasn't asked at any point to enter my email or any other detail when I've downloaded G-Data Internet Security so from where on earth I could get the username?

aVIgR.png


xc7YD.png


R9S6U.png


For those who wanna give it a try : https://www.gdata-software.com/free-trial.html
 
Status
Not open for further replies.

About us

  • MalwareTips is a community-driven platform providing the latest information and resources on malware and cyber threats. Our team of experienced professionals and passionate volunteers work to keep the internet safe and secure. We provide accurate, up-to-date information and strive to build a strong and supportive community dedicated to cybersecurity.

User Menu

Follow us

Follow us on Facebook or Twitter to know first about the latest cybersecurity incidents and malware threats.

Top