Gen:Variant.Symmi.3032 (Bitdefender name)

[Jamaar]

I am not sure if I did the aswMBR scan right: I did not close other programs (BOINC, browser, Bitdefender and Malwarebyte's). I also don't know if the scan I selected (Quickscan) is the one I should do, I prefer to wait with the AdwCleaner scan, until I get further instructions.
Also, I want you to know that I have been using uTorrent. Mostly for music and movies (please see remark on this on my Personal Details). I realize that may have been a reason for the infection problem, and may also have a negative impact on people's willingness to assist me.
I hope that some of you nonetheless will be prepared to help, and thank you in advance for your help.

 

[Jamaar]

bump

 

[Jamaar]

bump

 

[Jamaar]

A humble bump

 

[Jamaar]

bump Can I please get help or a reply? I don't mind to wait, but would like to know what I can expect. In case staff at MalwareTips feels that they cannot help me, please close this ticket so that I can ask for help elsewhere. Of course I hope that you can help me shortly. Thanks in advance for your reply.

 

[Jamaar]

Please read: ^^^^^^^^^^

 

[argus]

Helllo,

Before we begin, please note the following:

• I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
• The logs can take some time to research, so please be patient with me.
• Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
• Instructions that I give are for your system only!
• Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
• Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
• Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.

==================================



Download

Malwarebytes Anti-Rootkit to your desktop.

• Double-click the icon to start the tool.
• It will ask you where to extract it, then it will start.
• Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
• Click in the introduction screen "next" to continue.
• Click in the following screen "Update" to obtain the latest malware definitions.
• Once the update is complete select "Next" and click "Scan".
• When the scan is finished and no malware has been found select "Exit".
• If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
• Open the MBAR folder and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"

Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

[Jamaar]

Hello,
Thanks for your fast response to my PM.
I attach the requested files from MBAR and FRST.
Since my OP not much has happened, except that since yesterday a gadget (Core Temp CPU) no longer works; in the "box" where it used to be now only the text "-CORE TEMP- Load library error!" is displayed.
I understand that it takes a lot of time to examine the many logs (all of) you get, so I'll be patient now

 

[argus]

System is clean, malware is not problem.

How to Fix Gadgets not Displaying Correctly in Windows 7

 

[Jamaar]

Hi,
Thanks for solving this so fast. Because of all the errors in Addition.txt I had not expected to hear that my system is clean!
Also thanks for the link on Fixing Gadgets. Unfortunately it did not work for me. After rebooting I have removed the gadget and downloaded it again, but after installing the problem remains the same. No big deal, but I wonder, if that problem and the slow system would be solved by a clean install of Windows? Thanks again for your fast help, I appreciated it. Cheers
Best regards, /J.

 

[argus]

Greeting.