German tech giant Software AG down after ransomware attack


Level 69
Content Creator
Malware Hunter
Aug 17, 2014
Software AG, one of the largest software companies in the world, has suffered a ransomware attack over the last weekend, and the company has not yet fully recovered from the incident.
A ransomware gang going by the name of "Clop" has breached the company's internal network on Saturday, October 3, encrypted files, and asked for more than $20 million to provide the decryption key.
Software AG disclosed the incident on Monday when it revealed it was facing disruptions on its internal network "due to [a] malware attack."
The company said that services to customers, including its cloud-based services, remained unaffected and that it was not aware "of any customer information being accessed by the malware attack."


Level 21
Content Creator
Jan 29, 2017
From one of their past blog posts... reported today that hackers were able to access 24 million customer records and as a result Zappos has re-set the passwords of the customer accounts and turned off their phones as they expect deluge of the phone calls from customers.

What was the last time you tested your B2B Systems to check for security vulnerabilities?

Good question for self-reflection.

Company response

Interesting too is that their support team is now using email addresses.