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Software Troubleshooting
Getting BSODs on Win 11 laptop.
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<blockquote data-quote="ForgottenSeer 98186" data-source="post: 1025217"><p>Whocrashed can sometimes report the wrong driver or other incorrect infos. Same with other BSOD "determination" utilities.</p><p></p><p>That said, IntelPPM.sys is a well-known cause of BSODs on Windows 10 and 11.</p><p></p><p>You can try updating that driver to the latest-greatest generic version from Intel.</p><p></p><p>You are better off by just clean-installing Windows and rebuilding the system. The alternative is to spend a lot of time researching it, trying many things and getting no solution to the problem.</p><p></p><p>Nobody is going to analyze dump files as that requires a fairly substantial setup and importing of symbol files. Anyway, you would submit the dump file to ASUS and Intel.</p></blockquote><p></p>
[QUOTE="ForgottenSeer 98186, post: 1025217"] Whocrashed can sometimes report the wrong driver or other incorrect infos. Same with other BSOD "determination" utilities. That said, IntelPPM.sys is a well-known cause of BSODs on Windows 10 and 11. You can try updating that driver to the latest-greatest generic version from Intel. You are better off by just clean-installing Windows and rebuilding the system. The alternative is to spend a lot of time researching it, trying many things and getting no solution to the problem. Nobody is going to analyze dump files as that requires a fairly substantial setup and importing of symbol files. Anyway, you would submit the dump file to ASUS and Intel. [/QUOTE]
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