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Software
Software Troubleshooting
Getting one Crash popup frequently.
Message
<blockquote data-quote="Deleted member 21043" data-source="post: 274792"><p>Hey there Anupam,</p><p></p><p>[SPOILER="information on the issue"]</p><p>Yes, I also believe this is being caused by Emsisoft Anti-Malware. Because they're first product was called a2/a sqaured as in, and they use that as engine name etc, or they used too at least. That's why you see a (A) and not a (E) on they're detections - if you did not already know, but I'm sure you did <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite116" alt=":D" title="Big grin :D" loading="lazy" data-shortname=":D" /> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite115" alt=":p" title="Stick out tongue :p" loading="lazy" data-shortname=":p" /></p><p>[/SPOILER]</p><p></p><p>You mentioned that this/these issues are occurring from today and onwards. Have you installed anything which may be conflicting with the application generating this error/crash message?</p><p></p><p>Not only this, but the screenshot mentions in the message box/error information: "bug report file is located here:" and then a file path. Could you check the file path and the log/s? That may be linked to finding the source of the problem to these errors/crashes, and possibly also a solution on fixing it/them. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite109" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p>You could try doing what [USER=2065]@jim lin[/USER] mentioned above, which is attempting to use the Emsisoft Antimalware Cleanup tool. I think you would know how to use it, I'm not quite sure - if you run into any problems whilst attempting to use it, or would like me to help you use it, feel free to PM me and ask and I would be happy to help you there. Although, I'm sure it's just a straight forward auto-thing. I can't be certain, though. I've only used it once and cannot remember it exactly.</p><p></p><p>I hope you get this all fixed soon Anupam. You could also try contacting Emsisoft over at they're forums or email from they're contact tab on the website. While I know, you could attempt assistance from the kind and knowledgable members here, I would say it's probably best to ask Emsisoft, themselves, who will know more about their own product. </p><p>Cheers. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite110" alt=";)" title="Wink ;)" loading="lazy" data-shortname=";)" /></p><p></p><p>[SPOILER]</p><p>I asked you on Shout box to PM me the other day but you went off too quick and never saw my message <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite116" alt=":D" title="Big grin :D" loading="lazy" data-shortname=":D" /> I have forgiven you! [/SPOILER]</p></blockquote><p></p>
[QUOTE="Deleted member 21043, post: 274792"] Hey there Anupam, [SPOILER="information on the issue"] Yes, I also believe this is being caused by Emsisoft Anti-Malware. Because they're first product was called a2/a sqaured as in, and they use that as engine name etc, or they used too at least. That's why you see a (A) and not a (E) on they're detections - if you did not already know, but I'm sure you did :D :P [/SPOILER] You mentioned that this/these issues are occurring from today and onwards. Have you installed anything which may be conflicting with the application generating this error/crash message? Not only this, but the screenshot mentions in the message box/error information: "bug report file is located here:" and then a file path. Could you check the file path and the log/s? That may be linked to finding the source of the problem to these errors/crashes, and possibly also a solution on fixing it/them. :) You could try doing what [USER=2065]@jim lin[/USER] mentioned above, which is attempting to use the Emsisoft Antimalware Cleanup tool. I think you would know how to use it, I'm not quite sure - if you run into any problems whilst attempting to use it, or would like me to help you use it, feel free to PM me and ask and I would be happy to help you there. Although, I'm sure it's just a straight forward auto-thing. I can't be certain, though. I've only used it once and cannot remember it exactly. I hope you get this all fixed soon Anupam. You could also try contacting Emsisoft over at they're forums or email from they're contact tab on the website. While I know, you could attempt assistance from the kind and knowledgable members here, I would say it's probably best to ask Emsisoft, themselves, who will know more about their own product. Cheers. ;) [SPOILER] I asked you on Shout box to PM me the other day but you went off too quick and never saw my message :D I have forgiven you! [/SPOILER] [/QUOTE]
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