Got a “your computer has been locked” but I shut it down, now only the loading screen appears.

[Mmemememeem]

What I mean by only the loading screen appears is when I turn it back on it just says “samsung” and it stays there, it said to not restart it or anything but I’m dumb.. anyways to fix this? I really don’t want to spend my Christmas money on a laptop repair..

 

[nasdaq]

Hello, Welcome to MalwareTips.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===


Start your PC in safe mode in Windows
Winows 11 and 10 versions.

Start your PC in safe mode in Windows - Microsoft Support

Find out how to boot into safe mode in Windows from Settings, the sign-in screen, and a black or blank screen.

support.microsoft.com

Select theyour operating system now in use.

And possibly your only option will be to start From a black or blank screen.

Read carefully and if at any time you have question please ask before proceeding.

 

[nasdaq]

Any luck?

 

[christy1969]

Removed.

nasdaq

 

[nasdaq]

Hello, Welcome to MalwareTips.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

@christy1969

You cannot ask for help in a topic not or your making.

If you still need help please read the following Preparation Guide create a new topic.

By Staff - [MANDATORY] Preparation Guide Before Requesting Malware Removal Help

Hi and welcome to MalwareTips Malware Removal Forum. If you are reading this, then you are probably seeking help or feel infected. Over 5000 topics have been posted in this forum and most of them have reached a successful conclusion. All instructions are very simple and you need only basic...

malwaretips.com