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Hardware
Hardware Troubleshooting
Graphical issues: possible driver incompatibility?
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<blockquote data-quote="RoboMan" data-source="post: 674924" data-attributes="member: 53544"><p>Every time a software requires administrator privileges, screen turns black for one second when it prompts for elevation and mouse is frozen. After this second, i accept or deny the privileges, and screen and mouse if frozen again for another second. Then it works again. Then, a normal operation that should take 1/4 second on my laptop takes around 3 seconds... Check the short video i made, sorry i created it with my phone because i cannot screen record, read below to know why: [MEDIA=youtube]CcHB1Uc-ckU[/MEDIA]</p><p></p><p>How do i know it's a driver incompatibility? My laptop has two graphic cards: integrated Intel HD Graphics 630, and dedicated Nvidia GTX 1060 6GB. Both require a driver of course.</p><p>After a fresh Windows install i realise i only have the Intel driver installed and i have no graphical issues. Even if i update this driver to the lastest version, there's no problem. But if i do not install the Nvidia driver then i cannot game properly. I realised that if i install Nvidia driver then this graphical issue starts taking place. If i clean uninstall the Intel driver and stay with the Nvidia, then there is no graphical issue at all, but i cannot game. I need both drivers updated in order to game, but only one of them installed in order to have no graphical issues. </p><p></p><p>So i must choose, game or no graphical issues. Not a fair choice. Of course i've chosen gaming so far but it's tedious because i spent a lot of money on this gaming laptop.</p><p></p><p><strong>Interesting fact: </strong>this graphical issue <span style="font-size: 18px"><strong>does not take place</strong></span> when there's an active software using the graphic card, for example when i'm gaming in full screen, screen recording, etc.</p><p></p><p>I don't know how to fix, i'm getting crazy! Any help is welcome.</p></blockquote><p></p>
[QUOTE="RoboMan, post: 674924, member: 53544"] Every time a software requires administrator privileges, screen turns black for one second when it prompts for elevation and mouse is frozen. After this second, i accept or deny the privileges, and screen and mouse if frozen again for another second. Then it works again. Then, a normal operation that should take 1/4 second on my laptop takes around 3 seconds... Check the short video i made, sorry i created it with my phone because i cannot screen record, read below to know why: [MEDIA=youtube]CcHB1Uc-ckU[/MEDIA] How do i know it's a driver incompatibility? My laptop has two graphic cards: integrated Intel HD Graphics 630, and dedicated Nvidia GTX 1060 6GB. Both require a driver of course. After a fresh Windows install i realise i only have the Intel driver installed and i have no graphical issues. Even if i update this driver to the lastest version, there's no problem. But if i do not install the Nvidia driver then i cannot game properly. I realised that if i install Nvidia driver then this graphical issue starts taking place. If i clean uninstall the Intel driver and stay with the Nvidia, then there is no graphical issue at all, but i cannot game. I need both drivers updated in order to game, but only one of them installed in order to have no graphical issues. So i must choose, game or no graphical issues. Not a fair choice. Of course i've chosen gaming so far but it's tedious because i spent a lot of money on this gaming laptop. [B]Interesting fact: [/B]this graphical issue [SIZE=5][B]does not take place[/B][/SIZE] when there's an active software using the graphic card, for example when i'm gaming in full screen, screen recording, etc. I don't know how to fix, i'm getting crazy! Any help is welcome. [/QUOTE]
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