SOLVED HackTool:win32/AutoKMS

Discussion in 'Malware Removal Assistance For Windows' started by Python, Jun 3, 2017.

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  1. Python

    Python Level 1

    Jun 3, 2017
    8
    19
    Huntingdon
    Windows 10
    Malwarebytes
    Operating System:
    Windows 10
    Are you using a 32-bit or 64-bit operating system?:
    64-bit (x64)
    Infection date and initial symptoms:
    Not Known - Identified by Defender (full scan)
    Current issues and symptoms:
    Unable to remove - defender attempts but encounters an error.
    Steps taken in order to remove the infection:
    Ran malwarebytesADW / ran malwarebytes / ran hitman pro / ran Zemana - None of these detect the program
    Logs added to help request:
    • FRST.txt
    • Addition.txt
    Can anyone please help me remove this program (HackTool) from my PC?
     

    Attached Files:

    erreale likes this.
  2. Python

    Python Level 1

    Jun 3, 2017
    8
    19
    Huntingdon
    Windows 10
    Malwarebytes
    kmspico is not on the PC?
     
  3. TwinHeadedEagle

    TwinHeadedEagle Removal Expert
    Staff Member

    Mar 8, 2013
    21,270
    2,623
    Malware Removal, Gaming
    Windows 7
    ESET
    Hello,


    This will remove it.


    [​IMG] Fix with Farbar Recovery Scan Tool

    [​IMG] This fix was created for this user for use on that particular machine. [​IMG]
    [​IMG] Running it on another one may cause damage and render the system unstable. [​IMG]

    Download attached fixlist.txt file and save it to the Desktop:

    Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

    • Right-click on [​IMG] icon and select [​IMG] Run as Administrator to start the tool.
      (XP users click run after receipt of Windows Security Warning - Open File).
    • Press the Fix button just once and wait.
    • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

    Please attach it to your reply.
     

    Attached Files:

  4. Python

    Python Level 1

    Jun 3, 2017
    8
    19
    Huntingdon
    Windows 10
    Malwarebytes
    Done: File attached.
     

    Attached Files:

  5. TwinHeadedEagle

    TwinHeadedEagle Removal Expert
    Staff Member

    Mar 8, 2013
    21,270
    2,623
    Malware Removal, Gaming
    Windows 7
    ESET
    It is not done.
     
  6. Python

    Python Level 1

    Jun 3, 2017
    8
    19
    Huntingdon
    Windows 10
    Malwarebytes
    Agreed - I ran Defender (full scan) again and got the same results - I've attached both the scan detail screenshot and the result after selecting 'remove' (shows an error: Error Code: 0x800700df. The file size exceeds the limit allowed and cannot be saved).

    What next please?
     

    Attached Files:

  7. TwinHeadedEagle

    TwinHeadedEagle Removal Expert
    Staff Member

    Mar 8, 2013
    21,270
    2,623
    Malware Removal, Gaming
    Windows 7
    ESET
    You did not perform FRST fix.
     
  8. Python

    Python Level 1

    Jun 3, 2017
    8
    19
    Huntingdon
    Windows 10
    Malwarebytes
    I followed your instructions exactly - Downloaded the file you posted and saved to my desktop. Ran the tool as 'Administrator' and selected fix and copied the results back onto this thread.

    I will do so again.
     
  9. Python

    Python Level 1

    Jun 3, 2017
    8
    19
    Huntingdon
    Windows 10
    Malwarebytes
    Actions completed as requested and file attached.
     

    Attached Files:

  10. TwinHeadedEagle

    TwinHeadedEagle Removal Expert
    Staff Member

    Mar 8, 2013
    21,270
    2,623
    Malware Removal, Gaming
    Windows 7
    ESET
    How is the situation now?
     
  11. Python

    Python Level 1

    Jun 3, 2017
    8
    19
    Huntingdon
    Windows 10
    Malwarebytes
    Hi,

    Exactly the same I'm afraid - Windows Defender finds the threat on a 'Full Scan' but cannot apply the fix (Error Code: 0x800700df. The file size exceeds the limit allowed and cannot be saved).

    What next please?
     
  12. TwinHeadedEagle

    TwinHeadedEagle Removal Expert
    Staff Member

    Mar 8, 2013
    21,270
    2,623
    Malware Removal, Gaming
    Windows 7
    ESET
    It is probably finding it in some archive or in System Restore, so no need to worry about it.
     
    Sunshine-boy likes this.
  13. Python

    Python Level 1

    Jun 3, 2017
    8
    19
    Huntingdon
    Windows 10
    Malwarebytes
    OK - Thank you. PS. I've made a payment to your Paypal (for a pint).

    Cheers.
     
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