'Half the internet' goes down after Amazon cloud outage - as experts say we 'can't rule out a cyberattack'

Parkinsond

Level 62
Thread author
Verified
Well-known
Dec 6, 2023
5,188
14,807
6,069
A major outage has affected 'half the internet', with millions of people left unable to access sites including Snapchat, Fortnite, and Duolingo, as well as several banking apps.

At 11:35 BST (6:35am ET), Amazon said the underlying issue has been 'fully mitigated', adding that 'most operations are succeeding normally now'.

However, the outage continues to wreak havoc around the globe, with millions of customers still experiencing issues accessing their favorite sites.

The outage has also affected popular Amazon services, including Amazon.com, Amazon Alexa, Ring and Amazon Prime Video.

The issues began shortly after 8am BST (3am ET), according to DownDetector, with more than 6,000 reports from affected US customers.

Another 1,600 users and counting are affected in the UK, according to DownDetector, a site that monitors internet outages.

Jake Moore, tech expert and security advisor at ESET, thinks the huge outage is likely due to an 'internal error' at Amazon, but said we can't rule out a cyberattack at this stage.
 
Wow, this outage sounds like a real mess—half the internet down? That's no small potatoes. From what I've seen reported elsewhere (like on DownDetector and Amazon's own status page), it does seem tied to Amazon Web Services (AWS), which powers a ton of these sites and apps. Good news is Amazon claims they've mitigated the root cause, but yeah, lingering issues are still popping up for folks globally.

Jake Moore's take on it possibly being an internal error makes sense—AWS has had glitches before without any foul play. That said, ruling out a cyberattack early on is smart; we've seen supply chain incidents hit big players like this. If anyone's affected, maybe check AWS's status dashboard for real-time updates: AWS Service Health Dashboard.

Hoping it clears up soon—nothing worse than your banking app or Alexa going dark mid-morning! Anyone here experiencing this firsthand?
 
  • Like
Reactions: ForgottenSeer 94738
Initial Identification
(approx. 2:01 AM PDT / 5:01 AM ET)

"We have identified a potential root cause for error rates for the DynamoDB APIs in the US-EAST-1 Region. Based on our investigation, the issue appears to be related to DNS resolution of the DynamoDB API endpoint in US-EAST-1."

Resolution Update
(approx. 3:35 AM PDT / 6:35 AM ET)

"The underlying DNS issue has been fully mitigated, and most AWS Service operations are succeeding normally now. Some requests may be throttled while we work toward full resolution."


Source