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<blockquote data-quote="alakazam" data-source="post: 809246" data-attributes="member: 20235">This software messed up my PC. I installed it today on my Windows 10 PC and then it required a reboot. The reboot took a very long time, it showed a black screen for almost a minute before displaying the Windows start page. I wanted to uninstall the software, but it told me that I had to turn it off first. Mission impossible. Clicking on the icon from the taskbar didn&#039;t do anything. It kept taking me a small window asking me to choose between &quot;wait&quot; and &quot;ok&quot;. I tried to turn it off from the Task Manager, but the only thing it did was increase its CPU usage and make it unresponsive. It would not turn off the program. Then I restarted the PC and it would simply not log into Windows anymore. It showed a black screen every time I restarted the PC. After doing some online searching on my smartphone I found out how to make the Windows start page appear: by creating explorer.exe in the Task Manager. I uninstalled RansomOff, but the modifications it did in my system remained. Now it takes several seconds of black screen before logging into Windows every time I reboot it and just a few minutes ago clicking Alt+Ctrl+Del showed me this error: &quot;the sign in process couldn&#039;t display security and sign in options when ctrl alt delete was pressed&quot;.The security suite I&#039;m using is TrustPort Total Protection, but I don&#039;t know whether it&#039;s a conflict between RansomOff and TrustPort or whether RansomOff just messed up my PC&#039;s settings.Can someone tell me how to fix these problems, please? :emoji_disappointed:</blockquote>

[QUOTE="alakazam, post: 809246, member: 20235"] This software messed up my PC. I installed it today on my Windows 10 PC and then it required a reboot. The reboot took a very long time, it showed a black screen for almost a minute before displaying the Windows start page. I wanted to uninstall the software, but it told me that I had to turn it off first. Mission impossible. Clicking on the icon from the taskbar didn't do anything. It kept taking me a small window asking me to choose between "wait" and "ok". I tried to turn it off from the Task Manager, but the only thing it did was increase its CPU usage and make it unresponsive. It would not turn off the program. Then I restarted the PC and it would simply not log into Windows anymore. It showed a black screen every time I restarted the PC. After doing some online searching on my smartphone I found out how to make the Windows start page appear: by creating explorer.exe in the Task Manager. I uninstalled RansomOff, but the modifications it did in my system remained. Now it takes several seconds of black screen before logging into Windows every time I reboot it and just a few minutes ago clicking Alt+Ctrl+Del showed me this error: "the sign in process couldn't display security and sign in options when ctrl alt delete was pressed". The security suite I'm using is TrustPort Total Protection, but I don't know whether it's a conflict between RansomOff and TrustPort or whether RansomOff just messed up my PC's settings. Can someone tell me how to fix these problems, please? :emoji_disappointed: [/QUOTE]

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