I am trying to remove virus from my computer. I have very little experience with this. Please speak like you are trying to help a ten year old. Thanks
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Fiery
Level 1
- Jan 11, 2011
- 2,007
Hello and welcome to MalwareTips!
What is your Operating system? Please give me more information on what symptoms you are currently experiencing.
Please start a new thread here: https://malwaretips.com/forums/malware-removal-assistance-for-windows.10/
Download OTL by Old Timer from here and save it to your Desktop.
If you don't know how to attach the files, please follow the instructions here: http://malwaretips.com/Thread-How-to-use-the-attachment-system?pid=16072#pid16072
What is your Operating system? Please give me more information on what symptoms you are currently experiencing.
Please start a new thread here: https://malwaretips.com/forums/malware-removal-assistance-for-windows.10/
Download OTL by Old Timer from here and save it to your Desktop.
- Double click on OTL.exe to run it.
- Click the Scan All Users checkbox.
- Check the boxes beside LOP Check and Purity Check
- Click on Run Scan at the top left hand corner.
- When done, two Notepad files will open.
- OTL.txt <-- Will be opened
- Extra.txt <-- Will be minimized
- Please attach the contents of these 2 Notepad files in your next reply.
If you don't know how to attach the files, please follow the instructions here: http://malwaretips.com/Thread-How-to-use-the-attachment-system?pid=16072#pid16072
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