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New Member
I am trying to remove virus from my computer. I have very little experience with this. Please speak like you are trying to help a ten year old. Thanks


New Member
Hello and welcome to MalwareTips!

What is your Operating system? Please give me more information on what symptoms you are currently experiencing.

Please start a new thread here:

Download OTL by Old Timer from here and save it to your Desktop.
  • Double click on OTL.exe to run it.
  • Click the Scan All Users checkbox.
  • Check the boxes beside LOP Check and Purity Check
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized
  • Please attach the contents of these 2 Notepad files in your next reply.

If you don't know how to attach the files, please follow the instructions here:


Level 85
Hi and welcome to Malwaretips :welcomewave:. They will help you for the problem as long its detailed. :)
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