Status
Not open for further replies.

streamlined

New Member
I am trying to remove virus from my computer. I have very little experience with this. Please speak like you are trying to help a ten year old. Thanks
 

Fiery

New Member
Hello and welcome to MalwareTips!

What is your Operating system? Please give me more information on what symptoms you are currently experiencing.

Please start a new thread here: https://malwaretips.com/forums/malware-removal-assistance-for-windows.10/

Download OTL by Old Timer from here and save it to your Desktop.
  • Double click on OTL.exe to run it.
  • Click the Scan All Users checkbox.
  • Check the boxes beside LOP Check and Purity Check
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized
  • Please attach the contents of these 2 Notepad files in your next reply.

If you don't know how to attach the files, please follow the instructions here: http://malwaretips.com/Thread-How-to-use-the-attachment-system?pid=16072#pid16072
 

jamescv7

Level 85
Verified
Trusted
Hi and welcome to Malwaretips :welcomewave:. They will help you for the problem as long its detailed. :)
 
Status
Not open for further replies.
Top