Hello! New member needs help!

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Joined
Apr 12, 2018
Messages
6
OS
Windows 7
Antivirus
Microsoft
#1
Thanks for sharing your knowledge and experience with me, I'm new to the tech arena and do appreciate all the input provided.
My PC is infected, got hit by the Tech Support Scam and now I can't get to the boot options. Tower turns on, but monitor stays in sleep and nothing to keyboard. Win 7, 32bit Dell PC from '07. Old, slow, outdated dinosaur, but has extremely important legal data that I must access imediately.
Any help??
 
I'm from
North America
Age
Over 40 years
Computer Knowledge
Medium
Recent Malware Infection
Less than a month ago
Favourite Browser
Google Chrome
Favourite mobile OS
W10 Mobile
Favourite desktop OS
Windows 10
Favourite Security
Macafee
Joined
Feb 17, 2018
Messages
286
OS
Windows 10
Antivirus
Trend Micro
#8
What you can try is make a live DVD/USB with a Linux Distro. Boot from the Distro, don't install the Linux distro but use the live desktop. When booted you can access all your files and folders on the harddisk and copy the files to USB.
 
Joined
Apr 12, 2018
Messages
6
OS
Windows 7
Antivirus
Microsoft
#13
Thanks for all the welcomes, definitely appreciate them!
Still working on the PC, looking into several suggestions and ideas provided here. I will update as things develop, if any new ideas come up, I'm open to anything. I'm planning an upgrade within next 3 most, trying to put all $ into that vs spending to fix this, so cost is def a factor.
Thanks for all the input!
 
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