Help! Hijacked Files Encrypted - all files renamed with .askyneh (ransomware scam)

[dice1976]

Hello,

I am a technology consultant helping my client with a very infected pc- I have full remote access to the box and he is available if I have to run something on the box with no network.

His pc became infected with some ransomware scam - the main txt file reads:

Your documents, photos, databases and other important files have been encrypted
with strongest encryption and unique key, generated for this computer.

Private decryption key is stored on a secret Internet server and nobody can
decrypt your files until you pay and obtain the private key.

If you see the main locker window, follow the instructions on the locker.
Overwise, it's seems that you or your antivirus deleted the locker program.
Now you have the last chance to decrypt your files.

Open http://43qzvceo6ondd6wt.onion.cab or http://43qzvceo6ondd6wt.tor2web.org
in your browser. They are public gates to the secret server.

If you have problems with gates, use direct connection:

1. Download Tor Browser from http://torproject.org

2. In the Tor Browser open the http://43qzvceo6ondd6wt.onion/
Note that this server is available via Tor Browser only.
Retry in 1 hour if site is not reachable.

Copy and paste the following public key in the input form on server. Avoid missprints.
6K4VBU7-5F45EMO-RDHIDWD-2NUDTWJ-FFZEMGH-2XN24LO-ST2ZTV3-HN2YDM2
UUA2W7C-S6WQGQY-CDANXRT-IHHNKUD-P7GTI7D-TWP3L2M-23R4NW4-TAYTSBX
UAR6HNU-J55JLSN-BAJ6CI3-TOIORZV-XM373T2-SMFTJ7E-HSECWDG-TR22WMO


Follow the instructions on the server.​

Please let me know if there is a way to reverse this encryption or ransomware scam

I have uploaded some log files for review to help

 

[TwinHeadedEagle]

Hello,

Unfortunatelly, there is not way to restore your files to working condition at the moment.

 

[dice1976]

Hello TwinHeadedEagle,

Thank you for replying so quickly. Do you happen to know how this may have happened? Have you heard of this .askyneh or file encryption scam hack before?

 

[TwinHeadedEagle]

I am not sure how it spreads, maybe hacked website or fake email.